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Thread: POP3 Problem!

  1. #1

    POP3 Problem!

    When one of my clients tries to use his pop3 account he gets an error about higher authentication being required... what should I do?

    Thanks

    Justin

  2. #2
    Join Date
    Jun 2000
    Location
    Southern California
    Posts
    12,136

    Re: POP3 Problem!

    Originally posted by bubblehost.com
    When one of my clients tries to use his pop3 account he gets an error about higher authentication being required... what should I do?

    Thanks

    Justin
    Justin, not sure what the exact error is, but it doesn't ring any bells so far...
    HostHideout.com - Where professionals discuss web hosting.

    • Chicken

  3. #3
    Join Date
    May 2001
    Location
    Switzerland
    Posts
    33
    Hi Justin

    Maybe your or your customer set up APOP, which requires stronger authentication and therefore an email client which is capable of doing this (e.g. eudora). If you want to use normal pop, you'll have to turn off apop for this account.

    hope that helped
    over and out
    Marc

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