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  1. #26
    FYI - initially I will probably connect to Cogent & Level 3 (BGP) with hopes that a SA customer goes through their carrier, up to NAP, and hopefully both Cogent & Level 3 are close. As I get more experience I'll start connecting to carriers that get me closer to my customers. This approach worked well for us in other areas. Let me know if this thinking is flawed.

  2. #27
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    And why do you people think Telefonica has almost none penetration in the US?

    Because in the US you need to compete with quality and this is something Telefonica really lacks. And besides, and I don't think most people in Latin America are happy with them. They are like a big monopoly, people don't have another choice in most places. If they would they would not use them.

    Of course Telefonica is of importance. But if you have the choice not to use them and go for it. In Europe Telefonica is also not very popular in terms of quality. They have actually a very bad reputation among their customers, and usually use other company names to provide their services.

  3. #28
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    Quote Originally Posted by nibb View Post
    And why do you people think Telefonica has almost none penetration in the US?

    Because in the US you need to compete with quality and this is something Telefonica really lacks. And besides, and I don't think most people in Latin America are happy with them. They are like a big monopoly, people don't have another choice in most places. If they would they would not use them.

    Of course Telefonica is of importance. But if you have the choice not to use them and go for it. In Europe Telefonica is also not very popular in terms of quality. They have actually a very bad reputation among their customers, and usually use other company names to provide their services.
    And so what? What matters if it is a monopoly, people is not happy, it is not popular, whatever?
    You will only find out how good a provider is when the going gets tough

  4. #29
    telx is carrier neutral and has plenty of providers
    http://www.QuoteColo.com - colocation, dedicated and cloud quotes

  5. #30
    Quote Originally Posted by quotecolo View Post
    telx is carrier neutral and has plenty of providers
    This is the address I have on file for TELX: 36 North East 2nd Street, Miami, FL

    I'm going to reach out to them now to see what I can get.

    Any comments on telx customer service?

  6. #31
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    You are looking for remote hands... not gonna happen at a place like Telx, they are pretty much hands off, and the remote hands is business hours only and will not be something that you are expecting.
    If they do have after hours remote hands, it will still take 1-2 hours to get there and will be basic button pushing.

  7. #32
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    Quote Originally Posted by @dck View Post
    This is the address I have on file for TELX: 36 North East 2nd Street, Miami, FL

    I'm going to reach out to them now to see what I can get.

    Any comments on telx customer service?
    You will get a pretty initial pricing of $600/mo for a cab with 20A and one cross connect or 5Mbps overrated bandwidth.

    Then on the end of the year they'll slap you with an extra and unknown-amount utilities bill for common facilities (NNN leasing, so it's whatever they say it was their total costs, divided proportionally by all their tenants).

    And then every year they'll reserve the right to jack up your pricing as much as 400%. And ANY upgrades after your initial order will be at least 50% more expensive than the same items in the initial order, as they don't reserve/hold/obey pricing.

    Their remote hands costs $250/hour and they don't have anybody on site, after 5PM and before 8AM. And unless what you need is them running cables, plugging connectors, or sawing plexiglass, don't expect much of them.

    Read the small, fine print.
    Last edited by cresci; 02-07-2012 at 11:20 PM.

  8. #33
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    If you are looking for Miami, I'd recommend checking out Colohouse. They are in the same physical building as Telx and Equinix (DRT, 36 North East 2nd St.), but have much more reasonable cross connect and remote hands fees. They seem to have a good crew over there, and the facility looked clean and well maintained when I took a tour of it last month. I'd be happy to provide contact info for my sales rep - just shoot me a PM.
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  9. #34
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    Quote Originally Posted by nibb View Post
    Thats not what I tried to say. What I mean is that some countries are only connected to the international backbone via Telefonica. Brazil of course also has Telefonica, but not only Telefonica. They also have other carriers connected to the international backbone. Thats what I meant with diversity.
    Argentina and Brazil are two of major countries in latam ( at least considering the following : geography to cover, Purchasing Power Parity, population, and that both are very close physically with each other


    http://en.wikipedia.org/wiki/List_of...es_by_GDP_(PPP)

    and "disregarding" Mexico as a Latin American country ( despite itīs language) because it can be easily covered ( and maybe even covered my != states than Florida).

    In Argentina we have sparkle ( telecom Italia Afaik ), GBLX and telefonica.
    Last edited by elvis1; 02-08-2012 at 02:45 PM.

  10. #35
    Don't count on Telx miami to have redundant uplinks. They only have one fiber provider that they use for their "blended" bandwidth.

  11. #36
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    Check with PEER1, they have a Colo Facility in Miami. Staffed 24x7, remote hands, SAS70 Type II.

    Their facility is in Doral, off the PD/Airport grid, redundant 10G links.

  12. #37
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    Quote Originally Posted by Rob T View Post
    If you are looking for Miami, I'd recommend checking out Colohouse. They are in the same physical building as Telx and Equinix (DRT, 36 North East 2nd St.), but have much more reasonable cross connect and remote hands fees. They seem to have a good crew over there, and the facility looked clean and well maintained when I took a tour of it last month. I'd be happy to provide contact info for my sales rep - just shoot me a PM.

    Colohouse rocks....+1
    .
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  13. #38
    Quote Originally Posted by cresci View Post
    Not really true. Telefonica is important, a major stakeholder, but not the dominant or monopolistic at all (or anymore).
    In terms of traffic, they are still *the* dominant player.. (atleast for our traffic sourced from NOTA)..more than 50% of our bits going to LATAM are to telefonica.

    With that said they seem to be doing a good job currently with interconnects in Miami - most carriers should have capacity available. But you *really do* want someone that peers with Telefonica locally.

    If your telefonica bits are getting hauled to ashburn or dallas, then you're not really gaining anything in LATAM by being in Miami

  14. #39
    Colohouse just lost power this morning-again. 2nd time since we moved there 2 years ago. Lot's of damage to our databases, systems and clients.

    Our contract is coming up in a few months. Does anyone recommend a datacenter in the Miami area that is reliable and around the same price range as colohouse? How about Digiport? Terremark/NAP is just too expensive.

    Thanks,

  15. #40
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    Quote Originally Posted by DataLinkIT View Post
    Colohouse just lost power this morning-again. 2nd time since we moved there 2 years ago. Lot's of damage to our databases, systems and clients.

    Our contract is coming up in a few months. Does anyone recommend a datacenter in the Miami area that is reliable and around the same price range as colohouse? How about Digiport? Terremark/NAP is just too expensive.

    Thanks,
    Is Digiport still even alive, after Cogent left there (last I heard of, might have been fake info)?

    And, has this been 2 years already since we met at DLR lobby? Wow, time flies...

  16. #41
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    2 times in 2 years is not as bad. Every facility I know had power problems from one time to another in their history.

    If that is really your concern then go with Terremark, because even the best facilities can have power issues, in this case you need your own UPS in the rack (if they allow it) or have to 2 different power drops in the cabinet for redundancy.

    Usually when a facility has a problem its a power issue, its not uncommon.

    If you really need 100% redundancy then you need to prepare your setup like that or go with an expensive DC like Terremark.

    If you lost databases, my guess is that you did not had a raid card battery in the servers. This is usually the way people lose or corrupt data when write cache is on without a battery for backup power. Because power loss cannot affect drives, its very, very strange at least, it usually only happens when you have a raid setup and they where writting at the moment. With raid of course power loss is its worst enemy.

  17. #42
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    CoreSite hasnt had a power outage since 2007 (when CoreSite bought the facility).
    They also do very regular maintenance and tests.

    The only issue with CoreSite is that if you need a lot of bandwidth, no one onnet has 10G ports available, there are no "value" providers onnet, transport out of CoreSite to Terremark is expensive, and CoreSite just raised their cross-connect fees to something retarded (both MRC and NRC).

    The facility itself is nicely run, but trying to do business in there if you are a large and growing provider is a pain in the ass.
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  18. #43
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    Quote Originally Posted by elvis1 View Post
    Argentina and Brazil are two of major countries in latam ( at least considering the following : geography to cover, Purchasing Power Parity, population, and that both are very close physically with each other


    http://en.wikipedia.org/wiki/List_of...es_by_GDP_(PPP)

    and "disregarding" Mexico as a Latin American country ( despite itīs language) because it can be easily covered ( and maybe even covered my != states than Florida).

    In Argentina we have sparkle ( telecom Italia Afaik ), GBLX and telefonica.
    Argentina and Brazil alone is not Latin America, the reason I did not included Mexico is because they basically have 0 problems for connections as they have borders with the US directly.

    Argentina is big in extension but not in population. Their population is similar to countries like Colombia, so they have the least population in terms of extension. In terms of purchasing power they are even worst. Argentina is basically ruined, they hardly can send US dollars now, similar to Venezuela, any other country has more purchase power in that region and if we go that route it would be Brazil first, Chile, Colombia, etc. Argentina would be almost in the last place if we don't count the Caribbean, which basically doesn't even count. I know most of this countries.

    Brazil is the only one interesting in terms of capitalization and investment now as it's the one that is keeping the whole continent afloat in terms of production.

  19. #44
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    Quote Originally Posted by cacheflymatt View Post
    In terms of traffic, they are still *the* dominant player.. (atleast for our traffic sourced from NOTA)..more than 50% of our bits going to LATAM are to telefonica.

    With that said they seem to be doing a good job currently with interconnects in Miami - most carriers should have capacity available. But you *really do* want someone that peers with Telefonica locally.

    If your telefonica bits are getting hauled to ashburn or dallas, then you're not really gaining anything in LATAM by being in Miami
    Correct, which was my point with my other reply. Most traffic will, (sadly) go via them to LATAM.

    Exceptions like I said are Mexico (North) where sometimes its better to be connected via the West Coast or Dallas directly.

  20. #45
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    Quote Originally Posted by nibb View Post
    Argentina and Brazil alone is not Latin America, the reason I did not included Mexico is because they basically have 0 problems for connections as they have borders with the US directly.

    Argentina is big in extension but not in population. Their population is similar to countries like Colombia, so they have the least population in terms of extension.



    In terms of purchasing power they are even worst. Argentina is basically ruined, they hardly can send US dollars now, similar to Venezuela, any other country has more purchase power in that region and if we go that route it would be Brazil first, Chile, Colombia, etc. Argentina would be almost in the last place if we don't count the Caribbean, which basically doesn't even count. I know most of this countries.

    Brazil is the only one interesting in terms of capitalization and investment now as it's the one that is keeping the whole continent afloat in terms of production.
    Great way of being off what it really is. Do you even speak Spanish, have lived in any latam country, have any type of University education, etc?

  21. #46
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    Quote Originally Posted by elvis1 View Post
    Great way of being off what it really is. Do you even speak Spanish, have lived in any latam country, have any type of University education, etc?
    AFAIK nibb is from Argentina, if I am not wrong...

  22. #47
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    Quote Originally Posted by elvis1 View Post
    Great way of being off what it really is. Do you even speak Spanish, have lived in any latam country, have any type of University education, etc?
    You bet I do. But not sure why that is related. It's not like I posted something unknown. Just facts which anyone can Google as well.
    Last edited by nibb; 02-24-2012 at 04:49 PM.

  23. #48
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    seems like there are many questions and an evasive answer, not to mention that apparently your education is Google.

  24. #49
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    Quote Originally Posted by elvis1 View Post
    seems like there are many questions and an evasive answer, not to mention that apparently your education is Google.
    You donīt want to know my background because I would leave you like a plain fool in public.

    You donīt honestly think everyone here in WHT is just uneducated and makes facts up.

    I do speak Spanish and probably better than you do. I have written technical manuals and documentation in Spanish used by companies worldwide, so yes, I know the language more than well.

    I also donīt have to explain where I live or lived or my college degrees to some unknown on the Internet. If you feel like having a college degree and hanging it on your wall is going to make you more important in your discussions, be my guest, but in real life what counts is experience, not papers.

    Leave pride at home.

    Lets stop hijacking the topic please. Its not about you and neither about me. So stop making this personal.

  25. #50
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    HostDime gets 1ms pings to NAP Of The Americas, they are in Orlando.

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