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  1. #1

    Colo in Miami, FL ?

    Hello. I would like to extend our network into Miami Beach, FL. for the purposes of accessing customers in Central America. Here are some requirements we are looking for (below). If you know of anybody, please post them here. We are growing so getting a good relationship going is important to us.

    1 Rack minimum or cage with room to grow

    2 x 20AMP Circuits on UPS/PDU (Seperate Power Sources) per rack

    Access to mix of carriers including Cogent, Level 3, Verizon, AT&T

    24x7x365 Live On Site Support with FRIENDLY customer service

    1yr contract with 30 day out (customer) clause

    Rack will be loaded mostly with Cisco 1U equipment and Dell R710's (2U)

    SAS70, Established Business, with track record of happy customers a must.

    *If colo has experience with connectivity to South and Central America, that would be great.

    Let me know if you have any questions. I'll be checking this thread 2-3 times per week. THANKS!

  2. #2
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    Highly recommend Quadranet. Take a look at them in Miami.

    Also, at the cheaper/budget end of the spectrum you have BURSTNET.

    Good luck.

  3. #3
    JSCL, thanks bud. I've seen Quadranet in Los Angeles. I'll check them out again.

  4. #4
    Join Date
    Feb 2012
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    check GoRack.net , they price is good , they are located in Florida

  5. #5
    Thanks. Good fit, they have cogent but they are in Jacksonville. I hear most of the dark fiber to Central America comes into Miami Beach so I was hoping to get there for the best connection and future fiber opportunities to Central America.

  6. #6
    Go with QuadraNet. 173.44.33.146's our Miami, FL server with them.
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  7. #7
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    Quote Originally Posted by @dck View Post
    I hear most of the dark fiber to Central America comes into Miami Beach so I was hoping to get there for the best connection and future fiber opportunities to Central America.
    The Terremark building is where NOTA (NAP of the Americas) is. You'll either want to look for someone in the building, or someone who can reasonably provide cross-connects on redundant paths back to that building if you need the best connectivity options.
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  8. #8
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    Anyone with a peering port in NOTA and also a facility in Miami. (being in Terremark is hardly required and very expensive anyways).
    Also connectivity with Global Crossing is a major plus as they have good connectivity into South America.
    Cogent actually seems pretty good to SA as well.

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  9. #9
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    Quote Originally Posted by @dck View Post
    Hello. I would like to extend our network into Miami Beach, FL. for the purposes of accessing customers in Central America. Here are some requirements we are looking for (below). If you know of anybody, please post them here. We are growing so getting a good relationship going is important to us.
    You're looking for continental Miami, FL. Miami Beach has no colocation facilities, and I wouldn't colo there for a number of reasons (traffic, tornados, higher insurance, it's a peninsula and any tsunami would put it down).

    Access to mix of carriers including Cogent, Level 3, Verizon, AT&T
    You don't need Verizon or AT&T if you want to reach CA or SA. In fact, if you want to reach these regions, it's better to leave that in the hands of the colo facility or someone specialized, instead of choosing only flagship carriers due to their names.

    24x7x365 Live On Site Support with FRIENDLY customer service
    That's the impossible part. Almost everybody down in Miami is on-call and live very near the datacenter and 5-10 mins away. The only facility 24x7 on-site staffed is Terremark, but you won't want their expensive, and "not-so-smart" remote hands. Whomever major cage reseller is inside Terremark almost never uses their remote hands.
    There is one other facility up norther a bit is Volico, and they claim to be 24x7x365 onsite staffed, but that's not really Miami downtown.

    You won't really need it if you are hiring from some highly or 100% automated facility, like QuadraNet for example. But then it's for dedicated servers, not colocation. You will need to automate your things yourself, like buying remote reboot PDUs and DRAC Enterprise cards for all the servers.

    1yr contract with 30 day out (customer) clause
    If it's initial 30 day out, then I think it's going to be only doable by QuadraNet (if they are willing and if negotiated explicitly). If it's 30 day out _at the end of contract_ then mostly everybody will allow you.

    SAS70, Established Business, with track record of happy customers a must.
    You're looking for SSAE16 type II, not SAS70 anymore.

    *If colo has experience with connectivity to South and Central America, that would be great.
    These are two different variables. Which countries you want to reach?
    Last edited by cresci; 02-05-2012 at 11:22 AM.

  10. #10
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    Quote Originally Posted by cresci View Post
    You're looking for SSAE16 type II, not SAS70 anymore.
    I'm glad you mentioned this as it is worthy of further discussion. SAS70 was never a hosting/internet service provider standard, but the entire industry convinced itself that it was. An actual CPA would have disagreed.

    The new SSAE16 standard does (kind of) encompass hosting/internet service providers, specifically the SOC 2 audit (Type II is SAS70 terminology). SSAE16 only covers SOC 1. The SOC 2 audit is actually standalone, so it is technically improper to use SSAE16 and SOC 2 together.

    In case anyone is interested in actually learning these audit standards as they apply to our industry, I would encourage you to check out these books:

    http://www.amazon.com/Reporting-Orga...8455776&sr=1-1

    http://www.amazon.com/Service-Organi...8455797&sr=1-2

  11. #11
    Quote Originally Posted by cresci View Post
    You're looking for continental Miami, FL. Miami Beach has no colocation facilities, and I wouldn't colo there for a number of reasons (traffic, tornados, higher insurance, it's a peninsula and any tsunami would put it down).
    Where do you suggest?

    You don't need Verizon or AT&T if you want to reach CA or SA. In fact, if you want to reach these regions, it's better to leave that in the hands of the colo facility or someone specialized, instead of choosing only flagship carriers due to their names.
    Agreed. I picked those carriers because I currently have contracts with them. I also picked Cogent as our off shore clients seem to use them a lot.


    That's the impossible part. Almost everybody down in Miami is on-call and live very near the datacenter and 5-10 mins away...
    Bummer.

    If it's initial 30 day out, then I think it's going to be only doable by QuadraNet (if they are willing and if negotiated explicitly). If it's 30 day out _at the end of contract_ then mostly everybody will allow you.
    Basically I'm looking for a company that is going to earn my business month after month. We don't force our customers into long term contracts as we focus on excellent customer service. I expect my vendors to do the same and will not sign 1 year contracts without a performance guarantee or way to exit the agreement. If they don't like it, too bad. Plenty of vendors are happy to work with us based on our positive payment history and references.

    You're looking for SSAE16 type II, not SAS70 anymore.
    Duly noted. I'll research the difference, thank you.

    These are two different variables. Which countries you want to reach?
    Our two concentrated areas are Costa Rica and Guatemala. Your advice here would be most appreciated. Thank you for the excellent reply to my questions.

  12. #12
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    terramark/NAP if you can afford the racks (probably around 1200 each)

    on abudget, call carrierhouse.us I am there and they do a lot of stuff with latin america and have a bucket load of satellite stuff there.


    good luck and have fun.

  13. #13
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    Quote Originally Posted by @dck View Post
    Basically I'm looking for a company that is going to earn my business month after month. We don't force our customers into long term contracts as we focus on excellent customer service. I expect my vendors to do the same and will not sign 1 year contracts without a performance guarantee or way to exit the agreement. If they don't like it, too bad. Plenty of vendors are happy to work with us based on our positive payment history and references.
    Miami is an oldschool telco market and most act like if it's still the 80s. No one will sign you for monthly service, only 12-24 months contracts. If and only if someone will allow you to go monthly, it's either because they will already have the resources setup as you need by chance, or if you pay all upfront hard costs (labour costs, electrician costs, wire costs) with heavy setup fees.

    Your only chance of this happening is going directly with a facility owner that understands the modern market, or them with someone who has a large cage and cabs already setup but not in use (someone with a fresh install).

    Thus I could recommend only QuadraNet or ColoHouse. Quadra will depend on you dealing this with Chris directly (he might or might not allow it, depending on your terms and upront payment of all hard costs); ColoHouse will depend on Ricky's judgement and also on their availability: they are almost full on their current floorplan - the other is still being built - and thus the space is getting rare inside there, so they are not going to sell for monthly customers if they can get someone to sign for 12-24 months instead, and at this point I wonder if they are not doing some kind of reserve/holding up on cabinets until they have stage 2 ready. With ColoHouse make sure to get Internap as the bundled bandwidth.

    If you are expecting $0 setup and no 12-month contracts; then forget it. Not going to happen.

    Our two concentrated areas are Costa Rica and Guatemala. Your advice here would be most appreciated. Thank you for the excellent reply to my questions.[/B]
    That's on the "Caribbean" ring, when you mention it to local networking people. SA is mostly Brazil or then Argentina/Chile/Peru.

  14. #14
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    Quote Originally Posted by @dck View Post
    Thanks. Good fit, they have cogent but they are in Jacksonville. I hear most of the dark fiber to Central America comes into Miami Beach so I was hoping to get there for the best connection and future fiber opportunities to Central America.
    Actually GoRack is a good option to serve CA and SA countries with low latency as they backhaul to Atlanta, one of the 8 US interconnection regions.
    You will only find out how good a provider is when the going gets tough

  15. #15
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    If you want to reach South American it's important to select carrier(s) that have good connectivity to Telefonica as they have essentially a monopoly on connectivity into SA. The internet in most SA countries is govt controlled (the phone companies) and there are very few carriers.

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