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Thread: UK2 and VPS.NET down again?
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01-12-2012, 09:17 PM #1New Member
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UK2 and VPS.NET down again?
Anyone else lost connectivity to VPS.NET or UK2?
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01-12-2012, 09:18 PM #2Junior Guru Wannabe
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UK2.net is 100% down. I just got through to midphase as we have a server with them and was advised this is a network issue.
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01-12-2012, 09:19 PM #3Web Hosting Master
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There appears to be a network issue in our London datacenter. The VPS.NET website is hosted off site at SoftLayer however the nameservers for it are hosted at our London datacenter, which took the site offline.
I will attempt to update this thread as we bring everything back online.Last edited by IGobyTerry; 01-12-2012 at 09:30 PM.
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01-12-2012, 09:20 PM #4Virtually Flawless ;)
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Indeed, UK2 / 100TB is down in London for me as well.
Going on 25 minutes now.
Issue appears to be BGP related as all their IP's have dropped from the global BGP routing tables.
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01-12-2012, 09:20 PM #5Newbie
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VPS.net is 100% down here. Hope they get things resolved quicky
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01-12-2012, 09:22 PM #6Junior Guru Wannabe
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UK2 doesn't even seem to announce a route to me past BT (I am located in the UK and am using BT right now)
1 2 ms 1 ms <1 ms 192.168.1.254
2 2 ms 39 ms 35 ms 213.123.109.58
3 39 ms 33 ms 173 ms 213.123.109.161
4 41 ms 39 ms 41 ms 213.1.69.122
5 42 ms 40 ms 39 ms 213.120.179.54
6 42 ms 41 ms 39 ms 213.120.179.182
7 * * * Request timed out.
8 * * * Request timed out.
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01-12-2012, 09:22 PM #7Web Hosting Master
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01-12-2012, 09:22 PM #8Disabled
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Both also down for me.
Aren't VPS.net on a cloud?
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01-12-2012, 09:25 PM #9Web Hosting Master
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01-12-2012, 09:31 PM #10Premium Member
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01-12-2012, 09:32 PM #11Web Hosting Master
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01-12-2012, 09:33 PM #12Newbie
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Thanks for the update, any idea how long roughly other then shortly?
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01-12-2012, 09:34 PM #13New Member
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We also have a dedicated server with UK2.
Is there any timeline on when it might be done? Like are we talking minutes or wont be back on till tomorrow?
thanks for all info you may be able to give us.
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01-12-2012, 09:35 PM #14Junior Guru Wannabe
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Midphase say they have no idea how long it will last for and just to be patient and that they are working as fast as they can....
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01-12-2012, 09:37 PM #15Web Hosting Master
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01-12-2012, 09:38 PM #16WHT Addict
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01-12-2012, 09:39 PM #17Web Hosting Master
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01-12-2012, 09:41 PM #18Junior Guru Wannabe
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This will make you laugh, call 0800 6122142 option 2 is for the latest system status which says "There are currently no issues to report"
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01-12-2012, 09:42 PM #19Junior Guru Wannabe
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Hello,
I am sorry for the trouble that this issue has been causing you. It seems that we are currently having problems in our UK datacenter. We do not have a lot of information and are still looking into the issue. We should have the problem sorted shortly.
--
Regards,
Tanner S.
Dedicated Server Engineer
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01-12-2012, 09:45 PM #20Web Hosting Master
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Hi guys,
Sorry for jumping in this a bit late but we've all been working since around ~45 mins ago when we received alerts about the network problems, the network team are working on it right now. Sorry again and further updates to come.
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01-12-2012, 09:52 PM #21Junior Guru Wannabe
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Did you edit that post as it said 30 minutes??
Seems to be back now anyway, but it is a serious downtime for a large datacenter, would be nice to know why!
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01-12-2012, 09:55 PM #22WHT Addict
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Just came back
Thanks to the uk2 engineers we can all sleep now haha
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01-12-2012, 09:56 PM #23Web Hosting Master
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Yes you lose site of time when things go down and you panic a bit (had to double check the clock).... everything should be back now. If not send in a ticket. I am getting a clearer picture now into the problems but it looked to be a routing protocol problem. Let us know if you have any problems still in a ticket!
Bit of a further update: OSPF protocols on our core routers failed without warning or reason, we have rectified the immediate issues, and are investigating the root cause to prevent any further reoccurrencesLast edited by Thomas; 01-12-2012 at 10:01 PM.
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01-12-2012, 09:57 PM #24New Member
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good job uk2 staff
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01-12-2012, 10:04 PM #25Aspiring Evangelist
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I know that the site http://shamelesshosts.com/ is hosted on one of their servers so I checked it and it was up. I figured it would have to be something localized.
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