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Wired Tree down [new issue]

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  #1  
Old
Newbie
 
Join Date: Dec 2010
Posts: 22

Wired Tree down [new issue]


I am currently having problems connecting, to Grove too.

Servers are responsive to ping and simple HTML websites load fine, but cannot reach websites utilizing databases, including cPanel.

Will be reporting in Grove as soon as I can get in...



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  #2  
Old
Newbie
 
Join Date: Jul 2006
Posts: 28
wiredtree.com is loading very slowly and I cannot go to any of my sites or login to grove

  #3  
Old
Newbie
 
Join Date: Dec 2010
Posts: 22
I lied about the HTML websites, may have been cached on my browser. Cannot access. Email connections (IMAP) also down.

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  #4  
Old
WHT Addict
 
Join Date: Jul 2007
Posts: 112
We're also unable to connect to WT and our server is also unreachable .... we're on West Coast of US, btw .... if that helps.

  #5  
Old
Web Hosting Master
 
Join Date: Apr 2003
Posts: 908
Same here, server down, all sites offline, can't access grove panel.

http://www.downforeveryoneorjustme.c....wiredtree.com
Quote:
It's not just you! http://grove.wiredtree.com looks down from here.
Been offline for about 15 minutes so far.

Oddly enough I can access WHM, and it shows all services up.


Last edited by PCplayground; 01-06-2012 at 09:07 PM.
  #6  
Old
Web Hosting Master
 
Join Date: Sep 2005
Location: San Diego, California
Posts: 864
Seems like it might be a network issue -- I'm getting huge packet loss.

  #7  
Old
Community Leader
 
Join Date: Oct 2002
Location: Mayberry
Posts: 19,891
Split this to it's own thread from an older issue.

  #8  
Old
Disabled
 
Join Date: May 2008
Location: EastLake, Michigan
Posts: 3,130
I don't appear to be able to access WiredTree at my location I pasted a Traceroute below.

Quote:
Last login: Sun Jan 1 02:44:41 on console
h-174-39-182-105:~ christophermiller$ traceroute wiredtree.com
traceroute to wiredtree.com (173.199.135.128), 64 hops max, 52 byte packets
1 64.sub-66-174-160.myvzw.com (66.174.160.64) 146.427 ms 379.266 ms 239.312 ms
2 h-75-116-227-36 (75.116.227.36) 579.578 ms 210.878 ms 488.798 ms
3 h-75-116-227-51 (75.116.227.51) 223.633 ms 756.464 ms 180.944 ms
4 h-75-116-227-2 (75.116.227.2) 269.385 ms 181.973 ms 244.194 ms
5 209.97.111.139 (209.97.111.139) 257.542 ms 285.993 ms 226.516 ms
6 209.97.111.143 (209.97.111.143) 335.366 ms 197.054 ms 251.429 ms
7 so-7-1-1.edge6.chicago1.level3.net (4.71.242.21) 258.881 ms 222.745 ms 295.196 ms
8 ae-31-51.ebr1.chicago1.level3.net (4.69.138.30) 284.760 ms
ae-32-52.ebr2.chicago1.level3.net (4.69.138.62) 379.158 ms
ae-31-51.ebr1.chicago1.level3.net (4.69.138.30) 214.748 ms
9 ae-5-5.ebr2.chicago2.level3.net (4.69.140.194) 432.844 ms 260.677 ms
ae-6-6.ebr1.chicago2.level3.net (4.69.140.190) 261.336 ms
10 ae-2-52.edge4.chicago2.level3.net (4.69.138.167) 179.706 ms
ae-1-51.edge4.chicago2.level3.net (4.69.138.135) 260.965 ms 259.630 ms
11 * wiredtree.edge4.chicago2.level3.net (4.28.68.14) 203.300 ms 184.660 ms
12 * * *
13 * * *
14 * * *
15 173.199.135.128 (173.199.135.128) 229.620 ms 194.572 ms 189.133 ms
h-174-39-182-105:~ christophermiller$

  #9  
Old
Web Hosting Master
 
Join Date: Apr 2003
Posts: 908
Well, I just received a number of emails complaining about how slow things are running, and I haven't been able to access any of my sites. So sounds like there may be some network issues.

However, I can browse WHM like it's nothing, there's no hangtime or anything abnormal... except the load averages are lower than I've ever seen.

  #10  
Old
WHT Addict
 
Join Date: Jul 2007
Posts: 112
Wiredtree.com is reachable for us now, Grove and our server are not.

  #11  
Old
Premium Member
 
Join Date: Jun 2004
Location: Sunshine State
Posts: 487
Looks like the phones are overloaded as well, can't get through.

  #12  
Old
Web Hosting Master
 
Join Date: Oct 2003
Location: Chicago, IL
Posts: 637
We are aware and are working on it. No need to call.

  #13  
Old
Web Hosting Guru
 
Join Date: Nov 2011
Location: New York
Posts: 342
not loading at all for me

  #14  
Old
Newbie
 
Join Date: Jul 2006
Posts: 28
Quote:
Originally Posted by WiredTree Zac View Post
We are aware and are working on it. No need to call.
Please update us when the issue is resolved.

Thanks!

  #15  
Old
Premium Member
 
Join Date: Jun 2004
Location: Sunshine State
Posts: 487
What if I was actually calling for another reason?

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