During the ongoing development of Simplify (
http://simplify.so ), we've reached the stage where certain components are now complete and ready to be given a life of their own.
Our live chat connector is one such feature that's ready, and we're looking for a few users to join our closed beta test.
If you're interested, email
sales@affinity.so and we'll have a chat with you. There's a full list of features just below.
Features
Branding free.
Canned responses.
Chat deflection.
Chat transfer.
Easily themed.
Extensive API to plugin to your existing solution.
Geo-location tracking of users.
Native mobile application (Android / iOS) for both client and staff.
Reports and analytics.
Support for multiple agents, departments and configurations.
Once live, this service will be available for the great price of nothing at all. That's right, it's free. However, in return for this - it is a hosted solution (a mix of the Amazon and Rackspace clouds, we're possibly adding Singlehop in to the mix), but we also guarantee 100% uptime on our SaaS products - so what do you have to lose?
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