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Dedicated Now (Down) DOWN AGAIN !!!!!

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  #1  
Old 02-08-2003, 07:41 AM
Sina Sina is offline
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Dedicated Now (Down) DOWN AGAIN !!!!!


This is really annoying !!

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  #2  
Old 02-08-2003, 07:42 AM
Hormigo Hormigo is offline
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yep, same here


back up
my server was reboot
Uptime 2 mins


Last edited by Hormigo; 02-08-2003 at 08:02 AM.
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  #3  
Old 02-08-2003, 07:44 AM
Sina Sina is offline
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What really annoys me is their apology letter which was a big lie.

They stated that they sent all their forces to their office or NAC or whatever to answer the phone calls and respond to tickets !!

I received responses in 4 - 5 hours if I was lucky and who ever picked up the phone ??

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  #4  
Old 02-08-2003, 07:45 AM
Snowman30 Snowman30 is offline
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so what is it this time???

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  #5  
Old 02-08-2003, 07:48 AM
microsol microsol is offline
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Hmm, this sucks! Time to take action. Enough is enough. 12 days left until renewal. Do you think the contract can be cancelt without giving 30 days notice because of continued lack of network connectivity and/or violation of the SLA?

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  #6  
Old 02-08-2003, 07:52 AM
Sina Sina is offline
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Quote:
Originally posted by microsol
Hmm, this sucks! Time to take action. Enough is enough. 12 days left until renewal. Do you think the contract can be cancelt without giving 30 days notice because of continued lack of network connectivity and/or violation of the SLA?
If I were you guys Id been out a there, too bad we paid 6 months in advance. But the good thing is that we colo'd in NAC before we hit dedicated now, its more expensive but we certainly dont regret it.

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  #7  
Old 02-08-2003, 07:52 AM
HostingSocial HostingSocial is offline
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Same with me.

This is really going to furst........

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  #8  
Old 02-08-2003, 07:52 AM
bitmotel bitmotel is offline
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This is really getting old! It is nice that they put up a forum but it appears they put it on the same network that has all of the trouble????

This one is smelling like another power problem because I can get to the switch that has been having trouble just fine.

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  #9  
Old 02-08-2003, 07:53 AM
Selpaw Selpaw is offline
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Join Date: Feb 2002
Location: Perth, Western Australia
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Yup our servers are unreachable as well

EDIT:

Reachable now... wonder what is going on.

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oh yeah...


Last edited by Selpaw; 02-08-2003 at 08:00 AM.
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  #10  
Old 02-08-2003, 07:53 AM
addaction addaction is offline
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They are also still not talking about credits based on their uptime guarantee of 99.7%. Our e-mails about that are left unanswered.

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  #11  
Old 02-08-2003, 08:03 AM
microsol microsol is offline
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It was a power problem:
7:01am up 5 min, 1 user, load average: 0.35, 0.35, 0.16

Hmm, downtime was 15-20 minutes, wasn't it?

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  #12  
Old 02-08-2003, 08:03 AM
sis3970 sis3970 is offline
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It's probarly a power failure.
My server is rebooted.
Uptime 1 min

Greetz
Sis

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  #13  
Old 02-08-2003, 08:03 AM
ShelaghG ShelaghG is offline
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My server is back I think power might have been the problem as my server has been re-booted
Quote:
6:57am up 2 min, 1 user, load average: 2.24, 0.80, 0.29
PS - why is WHT running like a 3 legged donkey in the Grand National? Are they hosted at DN? So far I've tried to make this reply about a dozen times and I keep getting a "server not found"

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  #14  
Old 02-08-2003, 08:03 AM
ShelaghG ShelaghG is offline
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My server is back I think power might have been the problem as my server has been re-booted
Quote:
6:57am up 2 min, 1 user, load average: 2.24, 0.80, 0.29
PS - why is WHT running like a 3 legged donkey in the Grand National? Are they hosted at DN? So far I've tried to make this reply about a dozen times and I keep getting a "server not found"

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  #15  
Old 02-08-2003, 08:07 AM
Hormigo Hormigo is offline
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Location: Sevilla, Spain
Posts: 181
same here
1:06pm up 10 min, 1 user, load average: 0.00, 0.16, 0.16

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