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  1. #1
    Join Date
    Mar 2002
    Location
    Sillicon Valley
    Posts
    289

    Dedicated Now (Down) DOWN AGAIN !!!!!

    This is really annoying !!

  2. #2
    Join Date
    Dec 2002
    Location
    Sevilla, Spain
    Posts
    181
    yep, same here


    back up
    my server was reboot
    Uptime 2 mins
    Last edited by Hormigo; 02-08-2003 at 08:02 AM.

  3. #3
    Join Date
    Mar 2002
    Location
    Sillicon Valley
    Posts
    289
    What really annoys me is their apology letter which was a big lie.

    They stated that they sent all their forces to their office or NAC or whatever to answer the phone calls and respond to tickets !!

    I received responses in 4 - 5 hours if I was lucky and who ever picked up the phone ??

  4. #4
    Join Date
    Mar 2002
    Location
    Horsham, Victoria, Aust
    Posts
    210
    so what is it this time???
    Alpine Hosting - Australian & US General and Reseller Hosting - Dual Xeon Servers - 24/7 Support
    Dedicated Servers Australia -Australian Managed and Unmanaged Servers and Co-Location

  5. #5
    Join Date
    Jul 2001
    Location
    /dev/null
    Posts
    1,219
    Hmm, this sucks! Time to take action. Enough is enough. 12 days left until renewal. Do you think the contract can be cancelt without giving 30 days notice because of continued lack of network connectivity and/or violation of the SLA?

  6. #6
    Join Date
    Mar 2002
    Location
    Sillicon Valley
    Posts
    289
    Originally posted by microsol
    Hmm, this sucks! Time to take action. Enough is enough. 12 days left until renewal. Do you think the contract can be cancelt without giving 30 days notice because of continued lack of network connectivity and/or violation of the SLA?
    If I were you guys Id been out a there, too bad we paid 6 months in advance. But the good thing is that we colo'd in NAC before we hit dedicated now, its more expensive but we certainly dont regret it.

  7. #7
    Join Date
    Oct 2002
    Location
    WWW
    Posts
    705
    Same with me.

    This is really going to furst........
    We dont see things as they are, we see them as we are. - Anais Nin
    + + http://goo.gl/FueXnz

  8. #8
    Join Date
    Apr 2001
    Posts
    230
    This is really getting old! It is nice that they put up a forum but it appears they put it on the same network that has all of the trouble????

    This one is smelling like another power problem because I can get to the switch that has been having trouble just fine.

  9. #9
    Join Date
    Feb 2002
    Location
    Perth, Western Australia
    Posts
    378
    Yup our servers are unreachable as well

    EDIT:

    Reachable now... wonder what is going on.
    Last edited by Selpaw; 02-08-2003 at 08:00 AM.
    Luke
    oh yeah...

  10. #10
    They are also still not talking about credits based on their uptime guarantee of 99.7%. Our e-mails about that are left unanswered.
    Providing YOUR Internet Action!

    www.addaction.net

  11. #11
    Join Date
    Jul 2001
    Location
    /dev/null
    Posts
    1,219
    It was a power problem:
    7:01am up 5 min, 1 user, load average: 0.35, 0.35, 0.16

    Hmm, downtime was 15-20 minutes, wasn't it?

  12. #12
    It's probarly a power failure.
    My server is rebooted.
    Uptime 1 min

    Greetz
    Sis

  13. #13
    Join Date
    Feb 2002
    Posts
    43
    My server is back I think power might have been the problem as my server has been re-booted
    6:57am up 2 min, 1 user, load average: 2.24, 0.80, 0.29
    PS - why is WHT running like a 3 legged donkey in the Grand National? Are they hosted at DN? So far I've tried to make this reply about a dozen times and I keep getting a "server not found"

  14. #14
    Join Date
    Feb 2002
    Posts
    43
    My server is back I think power might have been the problem as my server has been re-booted
    6:57am up 2 min, 1 user, load average: 2.24, 0.80, 0.29
    PS - why is WHT running like a 3 legged donkey in the Grand National? Are they hosted at DN? So far I've tried to make this reply about a dozen times and I keep getting a "server not found"

  15. #15
    Join Date
    Dec 2002
    Location
    Sevilla, Spain
    Posts
    181
    same here
    1:06pm up 10 min, 1 user, load average: 0.00, 0.16, 0.16

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