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  1. #1
    Join Date
    Feb 2006
    Location
    Istanbul, Turkey
    Posts
    3,229

    Skrill (Moneybookers) sold my email address, or got it stolen

    Hello everyone,

    I just wanted to warn you about an email I just received. I signed up with Skrill (moneybookers) less than a month ago. I used a special email address, using my personal domain name and a unique email identifier.

    Also, during registration I misspelled my last name, and never bothered to contact them about it, at least not yet. That's important for the rest of this post.

    Half an ago, I received a Spam, specifically a Casino spam that tells me I can play poker and start with a coupon that will give me free dollars if I sign up. All links included in the email are uniquely coded (as most spammers do) to reveal my email address if I click on them. There is also a report spam link at the bottom, that links to the exact same address, to reveal my email address.

    It's a pretty colorful casino spam email, with a beautiful girl, and some "download now" buttons.

    The email title was "★Hi there Harzem <my misspelled lastname>. You have won a Free $21 Chip! ★", and of course sent to my unique Skrill email address. No way on earth they will guess my misspelling and my email address correctly in a single email.

    So, just for heads up. If you are interested in getting more spam, you can always sign up with skrill!
    Fraud Record - Stop Fraud Clients, Report Abusive Customers.
    █ Combine your efforts to fight misbehaving clients.

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  2. #2
    Join Date
    Sep 2010
    Posts
    185
    I don't see how that proves Moneybookers had anything to do with your email getting spam.

    I have a couple of uncommon emails, on an uncommon domain, that aren't used for any service, aren't listed anywhere and they get spam.

  3. #3
    Join Date
    Feb 2006
    Location
    Istanbul, Turkey
    Posts
    3,229
    This is not an uncommon or rarely used email address. It was an email address dedicated to my skrill account, and the email had my last name misspelled exactly as I misspelled it in my credit card information on Skrill. I have absolute zero doubt that my misspelled name was taken from their database, along with my unique email address dedicated to skrill.
    Fraud Record - Stop Fraud Clients, Report Abusive Customers.
    █ Combine your efforts to fight misbehaving clients.

    HarzemDesign - Highest quality, well designed and carefully coded hosting designs. Not cheap though.
    █ Large and awesome portfolio, just visit and see!

  4. #4
    If Harzem is saying this i believe he has checked his information quite tightley
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  5. #5
    Global Live Casino Partners Launches with Skrill

    Wonder if this helps

    TOS AT SKRILL
    4. When and to whom we disclose your information
    4.1. We may disclose all or part of your information to

    our affiliates for operational reasons
    service providers that we use to provide services to you
    card associations and their members and members’ agents and service providers
    credit reference agencies and ID verification agencies
    debt collection agencies for the purposes of collecting outstanding balances owed to us or any other debt owed to us
    fraud prevention and detection agencies
    selected marketing agencies or other third parties that use your information for marketing purposes, unless you have opted out of receiving communications from such third parties (see next section) or if the laws of the state in which you reside prevents us from doing so
    as otherwise permitted or required by law.

    4.2. If you do not want us to share your information with selected marketing agencies or other third parties for marketing purposes you may opt out of those disclosures at any time by checking the appropriate box in your User Profile which you can access on our website or by contacting Customer Services.
    Last edited by jj@24khost; 12-22-2011 at 04:46 PM.
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  6. #6
    Join Date
    Sep 2010
    Posts
    185
    Quote Originally Posted by Harzem View Post
    This is not an uncommon or rarely used email address. It was an email address dedicated to my skrill account, and the email had my last name misspelled exactly as I misspelled it in my credit card information on Skrill. I have absolute zero doubt that my misspelled name was taken from their database, along with my unique email address dedicated to skrill.
    Did you opt out of their marketing?

    4. When and to whom we disclose your information

    4.1. We may disclose all or part of your information to

    selected marketing agencies or other third parties that use your information for marketing purposes, unless you have opted out of receiving communications from such third parties (see next section) or if the laws of the state in which you reside prevents us from doing so

    4.2. If you do not want us to share your information with selected marketing agencies or other third parties for marketing purposes you may opt out of those disclosures at any time by checking the appropriate box in your User Profile which you can access on our website or by contacting Customer Services.
    http://www.moneybookers.com/app/help.pl?s=privacy

  7. #7
    Join Date
    Feb 2006
    Location
    Istanbul, Turkey
    Posts
    3,229
    Very cool, they opt-in me for Casino spam automatically, and ask me to opt out if I'm not interested.

    Quote Originally Posted by madchas View Post
    Did you opt out of their marketing?
    I guess I'll opt out of Skrill altogether. We had a nice month together. They may have it in their TOS, but they lose customers if they start sending Casino spam.
    Fraud Record - Stop Fraud Clients, Report Abusive Customers.
    █ Combine your efforts to fight misbehaving clients.

    HarzemDesign - Highest quality, well designed and carefully coded hosting designs. Not cheap though.
    █ Large and awesome portfolio, just visit and see!

  8. #8
    Yes hope that answers your question though.
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  9. #9
    Join Date
    Jan 2011
    Location
    Varna, Bulgaria
    Posts
    1,268
    I wonder what VISA and Mastercard have to say about this - AFAIK they forbid processing online gambling related payments.

  10. #10
    Join Date
    Feb 2006
    Location
    Istanbul, Turkey
    Posts
    3,229
    Some more details about the spam I got:

    - Links are in shape of
    http://<randomjunk>.winpalace.info/link0.php

    - The email has a "Report Spam" link at the bottom (very convincing), which links to:
    http://reportspam.eu/?email=<my@email>
    And if you think http://reportspam.eu/ is a legitimate site, try visiting it. That link doesn't even mention which email campaign this was sent for, it only includes my email address. What type of spam report is it?

    And the email is also very colorful with images of ladies, dollar signs, 777 machines, download now buttons for god know what software. And it says "collect the fastest 21 bucks you ever made right now!" in italics and bold. The only thing missing is viagra and cialis prices.

    If this is their idea of "commercial partner offers", I'm out of Skrill.
    Fraud Record - Stop Fraud Clients, Report Abusive Customers.
    █ Combine your efforts to fight misbehaving clients.

    HarzemDesign - Highest quality, well designed and carefully coded hosting designs. Not cheap though.
    █ Large and awesome portfolio, just visit and see!

  11. #11
    Join Date
    Sep 2010
    Posts
    185
    This is a trap....

    Quote Originally Posted by Harzem View Post
    The email has a "Report Spam" link at the bottom (very convincing), which links to:
    http://reportspam.eu/?email=<my@email>
    And if you think http://reportspam.eu/ is a legitimate site, try visiting it. That link doesn't even mention which email campaign this was sent for, it only includes my email address. What type of spam report is it?
    People click on these all the time...those and the unsubscribe links, but it's about the worst thing you can do.

    If you unsubscribe or report it, they will take you off that list, but they put you on another one as an "active verified email address".

    Now you get put on more email lists and one of those email databases that gets sold to other email marketers.

  12. #12
    Join Date
    Feb 2006
    Location
    Istanbul, Turkey
    Posts
    3,229
    Yes it is a trap, my point exactly. If Skrill is allowing these to be sent, I don't care what they write in their ToS. This is blatant spam.
    Fraud Record - Stop Fraud Clients, Report Abusive Customers.
    █ Combine your efforts to fight misbehaving clients.

    HarzemDesign - Highest quality, well designed and carefully coded hosting designs. Not cheap though.
    █ Large and awesome portfolio, just visit and see!

  13. #13

    Skrill / Moneybookers spam - what's the status?

    Like Harzem I have also set up a dedicated e-mail address for Skrill and to my huge disappointment, I'm receiving the worst kind of spam (casino etc with temporary urls) with my whole name + the e-mail address I entered.

    Am I really to trust these guys with my commerce? I don't think so!

    Are we the only ones?

    I have logged into my account and nowhere did I find the text stated by one of the members as ToS. Have they since removed the text or what's going on??

  14. #14
    Join Date
    Jun 2004
    Location
    North of some border
    Posts
    5,564
    It happened to me too but starting quite a while ago. I created an email address dedicated to moneybookers, and I haven't used that account for several years. I get spam at that address, most or all to do with casinos.

    Thanks for the reminder about it. I've now disabled that address and added a new email address that's also specific to moneybookers. We'll see what happens now.
    Do you have a WHT question or concern? Please open a helpdesk ticket.

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  15. #15
    Thanks for your reply, writespeak.

    I really want to stress that as harzem stated originally, this is either a case of Skrill / Moneybookers selling e-mail addresses on purpose to dubious partners or having been hacked. As they are bank of sorts (I have their debit card...), I'm wondering which is really worse? Neither option boosts their trustworthiness.

    Have anyone of you contacted Moneybookers and asked about this sort of UCE? I'll do that now as I think this needs clearing up.

  16. #16
    Join Date
    Feb 2010
    Location
    Exotic
    Posts
    1,068
    Harzem - did you accept payments to this Moneybookers/Skrill account? If so, everyone sending money to you would get the account's email address and from there it could spread to spam lists.

    I have noticed this when I have set up accounts. Days after being open for payments the spam starts rolling in.

    Quote Originally Posted by rds100 View Post
    I wonder what VISA and Mastercard have to say about this - AFAIK they forbid processing online gambling related payments.
    This is completely wrong. Visa and MasterCard allow gambling transactions. However, gambling transactions are forbidden in some jurisdictions. Banks in these jurisdictions typically block MCC 7995 (transactions coded as gambling).

  17. #17
    It's really interesting to hear skrill's position

  18. #18
    Me too get those spam emails but I never paid attention that why and how moneybookers sold my email ID
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  19. #19
    Join Date
    Dec 2001
    Location
    London, UK
    Posts
    72
    Whoa, dodged a bullet here. Almost signed up with them.
    Considering now Adyen.com, any ideas if they are good. Their prices seem attractive if you have a lot of transactions:

    http://www.adyen.com/wp-content/uplo...w-Oct-2011.pdf

  20. #20
    Join Date
    Dec 2001
    Location
    London, UK
    Posts
    72
    I've asked Skrill about this. They answered quite quick. Here's their answer.

    Thank you for your e-mail.

    With regards to your query we would like to inform you that Skrill (Moneybookers) newsletters are being send to certain groups of Skrill (Moneybookers) account holders. Please mind the fact, that since you are not using your account for gaming purposes we can assure you that you will not receive any casino or gambling related newsletters.

    We hope this information finds you well.

  21. #21
    Join Date
    Jun 2004
    Location
    North of some border
    Posts
    5,564
    Quote Originally Posted by delpino View Post
    I've asked Skrill about this. They answered quite quick. Here's their answer.
    Thanks for asking them.

    I used my moneybookers account only once, and it was for nothing to do with casinos. Here are some of the subject lines for the spam emails I've received via my moneybookers address:

    Winning is possible. Play now
    To win simply click here and play
    Play for real money and win
    Count your winnings today

    The emails have links and images to click on.

    Please mind the fact, that since you are not using your account for gaming purposes we can assure you that you will not receive any casino or gambling related newsletters.
    Do you have a WHT question or concern? Please open a helpdesk ticket.

    "Do what you can, where you are, with what you have." Theodore Roosevelt

  22. #22
    Join Date
    Feb 2006
    Location
    Istanbul, Turkey
    Posts
    3,229
    Skrill sent 4 casino spams in the last two 2 days now. Let's see what closing my account does to the amount of incoming spam.
    Fraud Record - Stop Fraud Clients, Report Abusive Customers.
    █ Combine your efforts to fight misbehaving clients.

    HarzemDesign - Highest quality, well designed and carefully coded hosting designs. Not cheap though.
    █ Large and awesome portfolio, just visit and see!

  23. #23
    Join Date
    Aug 2005
    Location
    behind my screen
    Posts
    402
    So that is where that annoying casino spam comes from.If i could proof they sold my email address i would sue them.This is illegal (privacy law).If this true then skrull should get a get billions of fine ****ing spammers

  24. #24
    Join Date
    Aug 2005
    Location
    behind my screen
    Posts
    402
    daimn it i'm trying to close my moneybookers account but i cannot login so i started the password retrival procedure.I received the email but apparently years ago when i registered i also linked a mobile phone number i no longer have and they send a verification sms to it.The other way is to upload official identification documents no way .... not to ****** spammers

    now what ?

  25. #25
    Join Date
    Aug 2005
    Location
    behind my screen
    Posts
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