hosted by liquidweb


Go Back   Web Hosting Talk : Web Hosting Main Forums : VPS Hosting : up2vps
Reply

Forum Jump

up2vps

Reply Post New Thread In VPS Hosting Subscription
 
Send news tip View All Posts Thread Tools Search this Thread Display Modes
  #1  
Old
Newbie
 
Join Date: Sep 2011
Posts: 22

up2vps


Does anyone know if their network is down. the site is slow, my control panel is slow, and my server is basically getting disconnected :/



Sponsored Links
  #2  
Old
Disabled
 
Join Date: Sep 2009
Location: PA
Posts: 350
Quote:
Originally Posted by Drezi View Post
Does anyone know if their network is down. the site is slow, my control panel is slow, and my server is basically getting disconnected :/
Hi,
We was have abuser on node cased heavy packet loss about 10 : 15 min and it has been nullrouted

Thanks

  #3  
Old
Newbie
 
Join Date: Sep 2011
Posts: 22
Quote:
Hi,
the disconnectiong was from your abuse on node. Sorry the ips was nullroute by network
as you are break our terms we can't provide this services anymore
You are effect on our Business . Good luck

PS: This is a signature, will go out to every ticket I replied as a reminder. Please always create new ticket for every new issue you need our help with, do not keep adding new requests to old/closed ticket. And try to put clear subject on the issue.

Thanks You,

Please feel free to contact us if you need any additional assistance.

regards,
Daniel B

UP2VPS.Com- Choose With Confidence
Secure, Reliable, And Customer Friendly VPS Hosting


This is what i got from your support tickets. I am not sure how i supposedly caused the high packet loss. I was running my minecraft server on 4gb ram and doing nothing else. I have no idea how i caused it!?

Sponsored Links
  #4  
Old
Newbie
 
Join Date: Sep 2011
Posts: 22
Why doesn't up2vps respond? -,-

  #5  
Old
Newbie
 
Join Date: Sep 2011
Posts: 22
can i at least request to download some data from my server???

  #6  
Old
Aspiring Evangelist
 
Join Date: May 2011
Posts: 373
Hmmm, Whats going on here? What TOS have you broken?

Its fair to make the client do a backup if your going to shut him down.

__________________
IrieHost Inc - Professional Web Hosting Provider & Social Network Servers
VPS Shared Hosting Dedicated Servers Reseller Hosting
24hrs Support | 30 Days Money Back | 99.99% Uptime
See you soon @ www.riehost.com



Last edited by server-guy; 12-13-2011 at 11:41 PM.
  #7  
Old
Newbie
 
Join Date: Sep 2011
Posts: 22
Quote:
We will back for this thing next 24 hours
Thats what the response was. I am still confused as to what i have done. I also happen to be mad that they take my server down literally the day after I renewed it for another month :/

  #8  
Old
Managed VPS Experts
 
Join Date: Nov 2007
Location: New Jersey, USA
Posts: 3,716
I think they need to work on their English skills a bit? They should definitely give you more information on whats causing this.

- Daniel

__________________
Managed & Unmanaged VPS's [OpenVZ & KVM] by tmzVPS.com | Lowest Priced SSD Accelerated VPS Plans in the Industry!
█ Locations in the US (California, Florida) and UK (London, Maidstone). Weekly OFFSITE Backups INCLUDED with all of our plans. 99.9% Network Uptime!
cPanel/WHM | Premium Network | Premium Softaculous and more INCLUDED!
█ DATA Migrations Included | 24/7 Certified Support |INSTANT SETUP | Gigabit Connections


  #9  
Old
Newbie
 
Join Date: Sep 2011
Posts: 22
Quote:
Originally Posted by TmzHosting View Post
I think they need to work on their English skills a bit? They should definitely give you more information on whats causing this.

- Daniel
I thought I wouldn't deal with support this much for my vps.

but o well.

I also think they should of at least said what i did wrong and maybe warned me first. Like the terms of service says, I am not allowed to undermine the server. I did not undermine the server at all (at least directly or intentionally). I am not sure if i was ddos'd or had a memory leak, ect.

It would have been nice to know what it was so i can prevent it in the future if I choose another provider.

*p.s: all i was doing was running a minecraft server :/

  #10  
Old
Newbie
 
Join Date: Oct 2011
Posts: 13
These guys suck at customer service, all they care about is getting your money. You get what you pay for. I'd dump them and look for someone who actually provides good service and cares about their customers. Oh wait, that's exactly what I did.

  #11  
Old
Freelance Web Designer
 
Join Date: Sep 2009
Location: Lancs, UK
Posts: 2,143
So let me guess?

Customers site/server got attacked in some strange form, they then terminate his account problem solved.

Frankly this does show the lack of knowledge they have in this industry, anyone in this industry knows that from time to time servers get attacked. Its a fact of life!

Hosts that do not understand this baffle me quite frankly, mind you up2vps have never really done things by the industry norm and at times seem to have the strangest of policies. At times I do wonder if they even know what there doing!

__________________



  #12  
Old
Disabled
 
Join Date: Sep 2009
Location: PA
Posts: 350
Quote:
Originally Posted by Tiger-Matt View Post
So let me guess?

Customers site/server got attacked in some strange form, they then terminate his account problem solved.

Frankly this does show the lack of knowledge they have in this industry, anyone in this industry knows that from time to time servers get attacked. Its a fact of life!

Hosts that do not understand this baffle me quite frankly, mind you up2vps have never really done things by the industry norm and at times seem to have the strangest of policies. At times I do wonder if they even know what there doing!
And me guess just stop reply on this topic due you are don't understand
And please if anyone din't understand not reply here
We don't remove or suspend his vps . The ips nullroute by network not us we have add new ips to get backup
So people please stop attack people before understand

  #13  
Old
Web Hosting Master
 
Join Date: Apr 2006
Location: Sheffield, UK
Posts: 1,539
Quote:
Originally Posted by Up2vps View Post
And me guess just stop reply on this topic due you are don't understand
And please if anyone din't understand not reply here
We don't remove or suspend his vps . The ips nullroute by network not us we have add new ips to get backup
So people please stop attack people before understand
How do companys like you have any business at all, your customer service skills are pathetic.

__________________
Virtual6 | Unmanaged Linux VPS in Kansas City (WSI).

  #14  
Old
Temporarily Suspended
 
Join Date: Dec 2011
Location: United States
Posts: 51
Quote:
Originally Posted by TmzHosting View Post
I think they need to work on their English skills a bit? They should definitely give you more information on whats causing this.

- Daniel
I agree. They should be providing alot more information prior to shutting down his service, and afterward informing him of the whole situation including the reason and justification behind it, not afterwards and telling him to hold. Seems sketchy to me to be honest.

-D.

  #15  
Old
Newbie
 
Join Date: Sep 2011
Posts: 22
After reviewing some things from the backup it appears i was (D)DOS'd -,-
Idk why UP2VPS would remove my service when i was DDOS'd.

How stupid.

Because obviously i would DDOS my own server.

Reply

Similar Threads
Thread Thread Starter Forum Replies Last Post
Problem with UP2VPS matiasdm VPS Hosting 18 08-28-2011 09:07 PM
NO Up2VPS.com ViperNet VPS Hosting 17 07-04-2011 03:55 PM
Up2VPS bluemer VPS Hosting 6 04-22-2011 11:41 AM
Where is up2vps??? budgee Providers and Network Outages and Updates 24 04-13-2010 05:35 PM
Up2vps down!!! Mrkhaled Providers and Network Outages and Updates 2 12-17-2009 10:18 AM

Related posts from TheWhir.com
Title Type Date Posted


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes
Postbit Selector

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off

Forum Jump
Login:
Log in with your username and password
Username:
Password:



Forgot Password?
WHT Host Brief Email:

We respect your privacy. We will never sell, rent, or give away your address to any outside party, ever.

Advertisement:
Web Hosting News:
WHT Membership
WHT Membership



 

X

Welcome to WebHostingTalk.com

Create your username to jump into the discussion!

WebHostingTalk.com is the largest, most influentual web hosting community on the Internet. Join us by filling in the form below.


(4 digit year)

Already a member?