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Another host to Avoid : Gearserve

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  #1  
Old 11-28-2011, 01:56 PM
Ronok Ronok is offline
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Another host to Avoid : Gearserve


I ordered a Gearserve.net shared hosting account about 3 months ago. Their hosting offer was so lucrative ( 10 GB space & 1 TB bandwidth for only $2 per month ) that I ordered another account one month later. Before ordering any account I thoroughly went through their Terms & Conditions. My websites had static html pages and video files for direct download (not streaming). All these files were uploaded by me, no public uploading. Few days earlier they suspended my 2nd account saying that 'File hosting not allowed'. I clearly remembered that they did not have this sentence on their terms & conditions. I visited their terms page again and surprisingly found that they had added this sentence 'Hosting account's cannot be used for backup of data or for file hosting purposes.' after purchasing my accounts. Another surprising fact was that they did it around October 21 because the Google cache on November 18 still shows the old TOS which does have that sentence:

http://webcache.googleusercontent.co...&hl=en&ct=clnk

Today they suspended my first account without any notice. So, before signing up the TOS was different and long after signing up the TOS is different. They suspended the account with new TOS and refused to refund the money.

My advice to you guys: please avoid this host and other cheap hosts because you get what you pay for.



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  #2  
Old 11-28-2011, 01:57 PM
stablehost stablehost is offline
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Wow, that terms of service is so badly written.... Oh well, live and learn.

  #3  
Old 11-28-2011, 02:59 PM
public_html public_html is offline
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Quote:
Originally Posted by Ronok View Post
because you get what you pay for.
yes indeed.

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  #4  
Old 11-28-2011, 03:05 PM
HostGamma HostGamma is offline
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So do you find it realistic to pay $2 for 1TB bandwidth?
Get real guys! You get what you pay for.

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  #5  
Old 11-28-2011, 03:46 PM
CreedFeed CreedFeed is offline
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An interesting clause in their terms:

"GearServe has the right to update its Terms and Conditions with or without informing its clients and users"

I'm no lawyer, but somehow that does not seem legit.

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  #6  
Old 11-28-2011, 04:01 PM
MNCHOST - Chris MNCHOST - Chris is offline
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They just want you to show there quality and nothing ...They are not customer oriented .At least ,they should ask before suspending ... Thanks for test them..

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Last edited by MNCHOST - Chris; 11-28-2011 at 04:12 PM.
  #7  
Old 11-28-2011, 04:09 PM
fshagan fshagan is offline
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Quote:
Originally Posted by Ronok View Post
Today they suspended my first account without any notice. So, before signing up the TOS was different and long after signing up the TOS is different. They suspended the account with new TOS and refused to refund the money.

My advice to you guys: please avoid this host and other cheap hosts because you get what you pay for.
Most hosts have a clause that they can change the terms of the hosting agreement; there's a valid reason, because the host has to react quickly to new threats. But most of the *good* hosts will send out a newsletter or email when they change their TOS.

Unlimited hosts work well only for those sites that don't need unlimited. If you need a lot of disk space and bandwidth, you have to pay for it.

  #8  
Old 11-28-2011, 04:12 PM
Ronok Ronok is offline
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Angry

Quote:
Originally Posted by cycomholdings View Post
So do you find it realistic to pay $2 for 1TB bandwidth?
Get real guys! You get what you pay for.
I was inspired by their offer at WHT: http://www.webhostingtalk.com/showthread.php?t=1073429

But I should have read this thread earlier: http://www.webhostingtalk.com/showthread.php?t=1079045

However, I think there should be some strict restriction on hosting providers while posting offers in WHT Offer section. Both good and bad hosts post offers and rip people. It is really difficult to find out which ones are of good quality and abide by their own TOS.

  #9  
Old 11-28-2011, 05:00 PM
kbeezie kbeezie is offline
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Quote:
Originally Posted by CreedFeed View Post
An interesting clause in their terms:

"GearServe has the right to update its Terms and Conditions with or without informing its clients and users"

I'm no lawyer, but somehow that does not seem legit.
No more legit than a number of other places that use the more subtle wording of "may change without notice".

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  #10  
Old 11-28-2011, 05:04 PM
kbeezie kbeezie is offline
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Is the 1TB offer even realistic with their revised terms? I mean if you just had a basic static website and you managed to do close to 1TB of traffic from just that they'd probably shut you down for overloading their network.

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  #11  
Old 11-28-2011, 05:07 PM
FluidHosting Andrew FluidHosting Andrew is offline
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I've heard from somebody that use to work for UptimeVPS that this is another scam of his.

  #12  
Old 11-28-2011, 05:13 PM
hillsglobal hillsglobal is offline
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Angry

I hate hosts that suspend accounts

  #13  
Old 11-28-2011, 05:16 PM
kbeezie kbeezie is offline
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Quote:
Originally Posted by hillsglobal View Post
I hate hosts that suspend accounts
You mean all of them? Y'Know, some just terminate these days.

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  #14  
Old 11-28-2011, 05:37 PM
demlasjr demlasjr is offline
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That TOS is so bad written and the design of the website is not inspiring trust. I don't get it how you could even send personal details to such hosting

  #15  
Old 11-28-2011, 05:43 PM
kbeezie kbeezie is offline
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Quote:
Originally Posted by demlasjr View Post
That TOS is so bad written and the design of the website is not inspiring trust. I don't get it how you could even send personal details to such hosting
Some people will do anything for cheap/free. IT's the internet, anything is possible.

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