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  1. #1
    Join Date
    Apr 2011
    Posts
    56

    Question Do you charge for DNS management?

    Do you charge for DNS management? If yes, then how much?

  2. #2
    I personally don't no, I just believe it should always be free.
    For my personal domains in the past, companies have tried to increase my fee's simply for DNS management and I've just moved away without a thought.

  3. #3
    Join Date
    Aug 2001
    Location
    Canada
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    2,124
    What aspect exactly? But the quick answer is no.
    www.idologic.com - Reseller, VPS and dedicated hosting - Friendly Customer Service - DirectAdmin - cPanel - InterWorx

  4. #4
    Join Date
    Feb 2006
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    Kepler 62f
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    Most hosts have DNS through cPanel or Parallels BA.
    No need to charge for automated tools.
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  5. #5
    It should be provided FOC. Is there a specific reason that you want to charge for this?
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  6. #6
    Join Date
    Nov 2011
    Posts
    31
    You can manage DNS from your Domain Cp.Most of Domain Register provide DNS Tool Free.

    Thank you

  7. #7
    Join Date
    Aug 2004
    Location
    Kauai, Hawaii
    Posts
    3,799
    Yes, we charge for DNS (multiple nodes in multiple datacenters). If the client wants free DNS they can use their registrar or run their own.

  8. #8
    Join Date
    Mar 2009
    Location
    Singapore
    Posts
    2,637
    I do charge for DNS setup though for those who are incapable off doing so when I use to run one.

  9. #9
    Quote Originally Posted by jatin View Post
    Do you charge for DNS management? If yes, then how much?
    For hosting provider normally it's free using Cpanel or Plesk but for DNS Management company, yes they will charge.
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  10. #10
    Join Date
    Nov 2005
    Location
    Pennsylvania
    Posts
    778
    I've seen the term "DNS management" thrown around a lot, and I've always assumed that it was nothing more than setting up nameservers & DNS entries. Is there more to it than this? Because unless you're talking about a sophisticated enterprise-grade setup, I really can't fathom charging for this.
    The world would be a better place if people drank better coffee.

  11. #11
    Join Date
    Oct 2003
    Location
    Scotland, UK
    Posts
    2,916
    As I'm no longer a host, I'll answer from the other perspective...

    Lots of domain registrars will throw in some free DNS management. This is sometimes super basic, simple ability to edit records with a high TTL in order to reduce load and cost. I expect to get this kind of thing for free.

    When we are talking full fine-grained control, with geographical redundancy, that's something I expect to pay for (either as part of a "premium" hosting product, or, separately).
    Alasdair
    Long time ex-host, ex-billing software owner/developer/support staff. Recent lurker.

  12. #12
    You can do it in cPanel for free. DNS management is usually free in WHMCS too.

    It doesn't cost the host anything extra for you to have custom nameservers so there is no point charging extra for it.
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  13. #13
    Join Date
    Nov 2005
    Location
    Pennsylvania
    Posts
    778
    Quote Originally Posted by tickedon View Post
    Lots of domain registrars will throw in some free DNS management. This is sometimes super basic, simple ability to edit records with a high TTL in order to reduce load and cost. I expect to get this kind of thing for free.

    When we are talking full fine-grained control, with geographical redundancy, that's something I expect to pay for (either as part of a "premium" hosting product, or, separately).
    Got it. This is pretty much what I was thinking.

    If a given provider or registrar is charging extra for self-service DNS management, more power to them. There are plenty of others out there who offer basic DNS management for free.
    The world would be a better place if people drank better coffee.

  14. #14
    I do charges it but in a cheaper price.
    But don't follow me while you need to follow your competitor.
    If your competitor do not charges on DNS then you should not charges on it to stay competitive in the market.

  15. #15
    Join Date
    Oct 2009
    Location
    Cleveland, TX.
    Posts
    228
    No, we don't charge for DNS management.

  16. #16
    Most companies give free dns management with top level domains. But for country level domains, there would be a charge for sure.

  17. #17
    No. And setup/tech support is specifically listed as included in base fees. As a matter of fact, we would rather do it than have someone do something wrong and blame the system for the results of their settings.
    edgedirector.com
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  18. #18
    Join Date
    Dec 2010
    Location
    Good question
    Posts
    697
    If it's through the panels and such, no we don't, it's upto the client anyway.

    However, if they want us to manage their own dns servers or such, we obviously do. :>

  19. #19
    I think if they buy the domain, DNS management is their rights. So it must be free.

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