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How should I choose a VPS product?

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  #1  
Old 10-30-2011, 05:41 PM
fizzer12 fizzer12 is offline
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How should I choose a VPS product?


I'm looking to get into a VPS product to host my customer websites. I've done a lot of looking around at the different VPS packages and companies but don't know how to decide which one is best.

I'm curious how you guys have made your VPS decisions.

Some more info:
- looking to move a handful of customer sites initally
- sites are backended by databases with PHP scripting
- I am not a savvy server administrator

Thanks everyone

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  #2  
Old 10-30-2011, 07:09 PM
mitgib mitgib is offline
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Well I know most responses you are going to get are going to chant get a managed server, but based on your post, get a VPS with cPanel so it can help you manage the server, and the provider you choose may provide limited support anyway without the added cost of full management.

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  #3  
Old 10-30-2011, 07:28 PM
fshagan fshagan is offline
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I had just about the same situation earlier this year. I had forums that were outgrowing the reseller hosting I was using, and a VPS was recommended as a fix. After doing some research, I found that the VPS market is divided into two segments: managed and un-managed.

Un-managed VPS are bare bones boxes, with just an operating system on them, such as CentOS. You have to either buy a control panel or log in and install the standard LAMP stack via SSH; it is not a trivial thing if you have never done it. I actually think it is unethical to experiment with your client's data, so I knew I had to go managed.

A managed VPS is very similar to a reseller account. There are plenty of differences; the WHM control panel is more complex, but you can get up and running quickly. I was also concerned about having a secure backup of the sites with daily restore points. I found that many managed VPS providers offer backup with daily restore points. I found a good home at MDDHosting.com after a couple of false starts, and ran parallel for a month, moving over my sites first and then customer sites one at a time.

I decided on a "standard" configuration of CentOS, Apache, MySQL and PHP, with cPanel/WHM to have the most compatible platform possible. I wanted 1 GB of RAM to allow MySQL tweaking for more cache. Could my 30 sites run on less RAM? Probably, but it is a very nice platform now, and my customers appreciate it.

Even after all my research, I found out a few things that surprised me.

My prior reseller account did not have the MySQL databases as part of the account quota. I found it did make a difference on the defined disk space amounts I had for my customers. Also, the software previously mentioned takes up disk space, so allow a couple of GB for it. Softaculous, which no one was using, took up 2 GB of disk. I removed it since my customers are almost always SMB or NGOs that want me to handle everything for them.

I installed CSF / LFD, a software firewall that has a GUI that hooks into WHM as a plugin, and found that there were dozens of intrusion attempts each day; it took a while to configure things so the server was more secure. Having a managed VPS made that much easier, as I could bounce things off support as I ran into them. I could have had them install it from the beginning, but I wanted to learn. Having a managed VPS gives you "training wheels" while you learn.

One issue you will have is that your VPS will have to have the authoritative name servers on them. Your "ns1" and "ns2" will resolve to the same server, so you will get warnings from places like http://intodns.com that you have a "single point of failure". This impacts email delivery if your server has a maintenance window ... email gets bounced back to the sender immediately. If one of your name servers is on a different server, the email gets held in queue for 4 to 48 hours, usually long enough for the main VPS to come back online.

My solution was to buy a $15 a year VPS from BuyVM and install cPanel DNSONLY on it, and use it as the remote authoritative name server. Problem solved; now I have two distinct servers handling the name server requests, and if my main VPS is ever down, email is queued instead of bounced. My SMB and NGO customers like that; they don't want their customers thinking they have pulled up stakes and moved.

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  #4  
Old 10-30-2011, 07:40 PM
Mohamed Meligy Mohamed Meligy is offline
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I like the replies here. Get a managed server (can be costly) or non-managed with a decent control panel pre-installed.

Not sure about Linux world, but on Windows, we have the WebsitePanel control panel, usually with some hosting that also provides a mail server and such, once it's installed, managing the websites on the server is as easy as managing a reseller shared hosting account. I bet Linux has so many similar options.

Looking for a budget option, I'd go for the non-managed + pre-installed control panel (not something you install unless you are comfortable troubleshooting the unlikely edge cases, which always happen when you are hoping things go easy).

Looking for a solid option for established business and potential customers, I'd go for a managed solution, with proper backup options as well.

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  #5  
Old 10-30-2011, 11:29 PM
standingoten standingoten is offline
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Firstly, you should really look at what you want in terms of specifications. What type of material will you be hosting? If they don't have a plan that specifically fits your needs, fine a host who will do custom plans. That is what I did and I got all the things I wanted at a lower cost.

Cut out the things you don't need.

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  #6  
Old 10-31-2011, 06:43 AM
BitVPS BitVPS is offline
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Hi,what's your customer websites principal activities,email,news,or E-commerce..

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  #7  
Old 10-31-2011, 03:38 PM
flvps flvps is offline
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cPanel will help you with day to day tasks, such as setting up email accounts very easily, but with cPanel and managed hosting - you cannot go wrong. Think of it as having "full coverage insurance" for your car, which fixes everything, if you went with cPanel and managed hosting.

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  #8  
Old 11-01-2011, 02:59 AM
ucvps ucvps is offline
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There Technical support and customer services

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  #9  
Old 11-01-2011, 04:16 AM
Lionese Lionese is offline
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Quote:
Originally Posted by fizzer12 View Post
I'm curious how you guys have made your VPS decisions.

Some more info:
- looking to move a handful of customer sites initally
- sites are backended by databases with PHP scripting
- I am not a savvy server administrator
(i) How many sites will be moving? Estimate the disk space, bandwidth will be needed.
(ii) Backup is possible with certain payment.
(iii) Maintenance is possible with certain payment.

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  #10  
Old 11-01-2011, 07:35 AM
breton breton is offline
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> I'm looking to get into a VPS product to host my customer websites. I've done a lot of looking around at the different VPS packages and companies but don't know how to decide which one is best.

Maybe you don't need vps and need a shared hosting?

> I'm curious how you guys have made your VPS decisions.

Firstly, looked for hosters which are located in the region I need.
Then read reviews about them - on wht, lowendbox, read replies of hosting owners/staff on these reviews. The adequacy of owner/staff can be determined from their reaction on critics and suggestions.
I think that people working there should be one of the main criteria of choice. The hardware is quite the same everywhere. Try contacting their support on something, not mentioned on their site. Test file for download, for example.

> - looking to move a handful of customer sites initally
> - I am not a savvy server administrator

You might need a managed VPS or vps with control panel. Or a shared hosting.

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