Results 1 to 5 of 5
  1. #1
    Join Date
    Apr 2000
    Location
    Brisbane, Australia
    Posts
    1,388

    Question Domain name transfers whois guard/privacy - what's policy on ?

    I have alot of domains with Namecheap.com with whois guard privacy paid for and started moving some to internet.bs which includes free whois privacy.

    Now I'm wondering on the exact legal obligation of when Namecheap.com's service obligations end and when Internet.bs's begin.

    For example:

    1. I have domain.com which expires November 10th, 2011 at namecheap.com and whoisguard also expires same time nov 10, 2011.
    2. I initiate domain.com transfer on October 18th, 2011, provide all the EPP codes and approvals for transfer from Namecheap.com to internet.bs.
    3. Namecheap.com has 5 days from October 18th to respond to approve the transfer according to the emails I got after 5 days it's automatically approved.

    But now internet.bs says domain.com transfer status is still pending (namecheap hasn't approved it) but according to whois lookup, namecheap.com has already disabled my whois guard privacy service I paid for on domain.com which expires Nov 10th, 2011 and shows all my domain admin contact details publicly now!.

    I would of thought namecheap whois guard would be active until transfer is approved ?

    Anyone shed some light on how it works ?
    : CentminMod.com Nginx Installer (Nginx 1.9, PHP-FPM 5.3-5.6 & 7.0, MariaDB 10 + ngx_pagespeed + spdy + lua) for CentOS 6 & 7
    : Centmin Mod .09 beta - Nginx HTTP/2 support

  2. #2
    Join Date
    Sep 2003
    Location
    UK
    Posts
    1,897
    Whois protection has to be turned off before a transfer can be initiated - it's part of the process.

    And if you think about it it makes sense. The new registrar needs to be able to see the Whois.

    Some registrars will make you actively turn of the Whois protection yourself (so that you see and understand what is going on). From what you are saying it looks like Namecheap just turns it off for you,

  3. #3
    Join Date
    Feb 2003
    Location
    Cumbernauld, Scotland, UK
    Posts
    734
    I would agree, advise the customer the WHOIS guard will be turned off during the transfer process
    Equally, I would add this to your T&Cs

    Furthermore, if you are processing the transfers yourself from (external) provider to internet.bs then remove the WHOIS guard yourself first
    Once this has completed, then commence the transfer
    I find this is the quickest method
    Once the Domain Name is with internet.bs reset the WHOIS (and the Auto-Renew back to OFF)
    M8 INTERNET : Simple and cost effective website hosting from the UK
    M8 INTERNET : Google Ads Account Management

  4. #4
    Join Date
    Apr 2000
    Location
    Brisbane, Australia
    Posts
    1,388
    Thanks guys, makes sense when you explain it that way. Internet.bs has privacy whois auto enabling set, just the domains are in limbo pending the 5 day waiting period for Namecheap's response.
    : CentminMod.com Nginx Installer (Nginx 1.9, PHP-FPM 5.3-5.6 & 7.0, MariaDB 10 + ngx_pagespeed + spdy + lua) for CentOS 6 & 7
    : Centmin Mod .09 beta - Nginx HTTP/2 support

  5. #5
    Join Date
    Feb 2006
    Location
    India
    Posts
    858
    Some registrars have unique email ids for every privacy protected domain name, so you get the emails sent to the id listed in the whois.

  6. Newsletters

    Subscribe Now & Get The WHT Quick Start Guide!

Similar Threads

  1. Replies: 0
    Last Post: 10-18-2011, 10:17 AM
  2. Non-US domain providers with whois privacy
    By tanjuska in forum Domain Names
    Replies: 16
    Last Post: 02-21-2011, 02:31 PM
  3. Domain Whois Privacy?
    By vanilasky in forum Domain Names
    Replies: 12
    Last Post: 06-21-2010, 01:43 AM
  4. Replies: 0
    Last Post: 06-09-2010, 12:00 PM
  5. Domain WHOIS Privacy Report Out
    By Dave_Z in forum Domain Names
    Replies: 1
    Last Post: 08-23-2007, 02:56 PM

Related Posts from theWHIR.com

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •