Web Hosting Talk : Web Hosting Main Forums : Running a Web Hosting Business : Automate reseller account creation - WHMCS ??

[Vans]

Hello,

Anyone know how to setup automation for reseller account creation in whmcs ?

I have try it and it work fine but the account are always created on same ip than my shared hosting customers and i don't want this. I want than my reseller be on another ip than shared but i don't find where to specify to whmcs or whm to create all new resellers accounts on a specific ip instead default ip of the server that i use for my shared hosting customers.

Also, i want than the accounts are created with custom name server for the domain name of the client like ns1.domain.com & ns2.domain.com and customer just need to redirect after to my private name server but it won't work. Even if i check option in whmcs to "Customer NameServer" it create even the account on my default nameserver for my shared customers.

I have open a ticket at WHMCS but it not seem to work better after modification of their support agent.

Anyone have the answer of my problem ?

Thanks you

[V7Host]

These are changes you need to make on WHM.

For the packages you can specify the nameservers used(so when WHMCS creates that package it is made with those nameservers).

I believe you can also do this for the IP address.

[Vans]

Hi,

I don't see this option in packages... where exactly ??

This is the message i have got from whmcs :

Hi,

You cannot choose the IP address that accounts will be setup on, the one used is defined by the WHM createacct function. http://docs.cpanel.net/twiki/bin/vie.../CreateAccount
There is option to select an IP Address.

As for the nameservers, the following is what is being sent and received, you would need to check with cPanel what this means and how to resolve it.

Request: /xml-api/setresellernameservers?user=whmcstes&nameservers=ns1.whmcstesting.com,ns2.whmcstesting.com

Data: <setresellernameservers>
<result>
<status>1</status>
<statusmsg>Not updating with identical nameserver values.</statusmsg>
</result>
</setresellernameservers>

[Settoz]

I am using the Master reseller Zamfoo plugin for my reseller clients, this way I am able to create Reseller account without any problems. And it's automatic.

But it does not update the NS automatic.

[Vans]

Zamfoo plugin are great for people that don't have root access.. on my way i own a dedicated server only for my reseller customers..

i know that there exist a way to make the process of reseller account creation automate with whmcs.

The only thing i'm not able to make working properly it's the custom dns setting when account are created.

At this time, all account are created with default dns of my company.. but i want than all reseller account be created with dns of the domain name of the customer.

If one customer buy a reseller package with domain name mydomain1.com, i want that the account be created with dns ns1.domain1.com & ns2.domain1.com

If anyone know how to make it.. it can be very appreciated.

[Kintallon]

Originally Posted by Vans

The only thing i'm not able to make working properly it's the custom dns setting when account are created.

At this time, all account are created with default dns of my company.. but i want than all reseller account be created with dns of the domain name of the customer.

If one customer buy a reseller package with domain name mydomain1.com, i want that the account be created with dns ns1.domain1.com & ns2.domain1.com

If anyone know how to make it.. it can be very appreciated.

In the products module settings there is the option
Setup Custom ns1/ns2 Nameservers
doesn't that work?

[Vans]

The option are checked but it won't work

the reseller account are still created on default nameserver.

[m8internet]

I've been thinking about this since you first posted
Are you a reseller wanting to offer reseller accounts to clients?

I believe a step has been missed
Go to WHM and create the IP addresses that are to be used for the reseller accounts you want to create
In WHMCS you now add these as Servers
For the Reseller products you select those Servers (not available to other products)
In the sales component you now select the option "add to least full"
You can then complete all the other settings as required, within the product details

When a customer orders a Reseller account it will now proceed to add to one of those servers, with the IP applied as was setup in WHM

As sales proceed you will need to continue the process and repeat

With regards to the nameservers
These will have to be corrected after the order has been placed, if they are to be customised (as they are not known in advance)
This is a known flaw with WHM as the DNS Zone is set before the nameservers
This is easily corrected after the order is received, however you will need to edit the clients account manually to show the correct nameservers they require
However, you could offer generic nameservers, if the client wants custom nameservers then you could make a small charge for them and that would solve the issue (this is what most other people seem to do)

[Vans]

Hello m8internet,

We are not a reseller, we have our own dedicated server. We have already try what you recommand and without result. Even if i add a server in my whmcs with a different ip, the reseller account continue to be created on the default ip of the server.

For nameserver, as you said it's not possible to create account on custom dns of the domain name? It seem ridiculous =(

[Vans]

Offer generic nameservers.. so do you think it's a good ideas to create all reseller account on private nameserver ? on my side it's ns1.myprivatecompany.ca and ns2.myprivatecompany.ca ?

Thanks

[m8internet]

As far as I am aware custom nameservers have to be applied after the customer order has been completed, see my reply above, as this is what I have always had to do
I would suggest you post this query to the WHMCS and cPanel forums for clarification and further support
However, in my experience neither wants to take responsibility for this