Web Hosting Talk : Web Hosting Main Forums : Reseller Hosting : Account suspension notice for a account

[vikaspa]

Dear All

please help

Hosted a web site having e-learning / distant learning for competitive exams in India.

I have allocated web space of 100GB space for this website .

This website obviously have proprietary (his own creations / self made) videos for education purpose.

Now web hosting company (where i am reseller - unlimited account - i.e. unlimited space hosting and unlimited bandwidth) has suspended the website due to heavy usage of disk space.

They have stated :

Customer accounts such as personal, small biz and accounts under resellers can use disk space upto to 500 MB maximum. Only files required for running of the website such as html,php etc can be hosted. Zip archives, downloads, videos, audio files and other software or warez downloads are strictly prohibited. Hosting space cannot be used for data storage or backup dumping. It cannot be used for file sharing, spam software downloads, software key downloads etc. Sites that use higher than this space limit has to be upgraded to next available accounts such as corporate or semi dedicated account based on the usage. Failing to upgrade the account will result in suspension or termination of that particular website.

I dont know what to do....
Can you suggest any other web hosting company who can allow me be reseller and do web hosting for these type of web sites

[daimon666]

was it in their tos when you joined them that this could happen?

[gameon]

I doubt if a normal reseller account can take such high loads .. it would be better to move to a high-end vps with streaming capabilities or use a CDN for the videos

[vikaspa]

Originally Posted by daimon666

was it in their tos when you joined them that this could happen?

Frankly I donot remember but NOW asked for clear terms and conditions for the same.

Its ok
I will like to shift my reselling account
can u suggest any hosting company who will allow unlimited hosting reseller and allow me to host these type of websites

i.e.

Upload and view large videos (propitiatory) for e-education/ e-learning

[KMyers]

Originally Posted by vikaspa

Dear All

please help

Hosted a web site having e-learning / distant learning for competitive exams in India.

I have allocated web space of 100GB space for this website .

This website obviously have proprietary (his own creations / self made) videos for education purpose.

Now web hosting company (where i am reseller - unlimited account - i.e. unlimited space hosting and unlimited bandwidth) has suspended the website due to heavy usage of disk space.

They have stated :

Customer accounts such as personal, small biz and accounts under resellers can use disk space upto to 500 MB maximum. Only files required for running of the website such as html,php etc can be hosted. Zip archives, downloads, videos, audio files and other software or warez downloads are strictly prohibited. Hosting space cannot be used for data storage or backup dumping. It cannot be used for file sharing, spam software downloads, software key downloads etc. Sites that use higher than this space limit has to be upgraded to next available accounts such as corporate or semi dedicated account based on the usage. Failing to upgrade the account will result in suspension or termination of that particular website.

I dont know what to do....
Can you suggest any other web hosting company who can allow me be reseller and do web hosting for these type of web sites

Hello,
This is the problem with "Unlimited" Providers, there is simply no such thing. You will need to move to a Dedicated Server if you wish to continue hosting clients with 100+ GB of Data, but you will only get 2-5 of these accounts on a server. Another option is a CDN.

May I also ask your provider

[daimon666]

as suggested previously you would be better with a vps probably with cpanel as that seems to be what your used to. check out the offers section you can get vps with cpanel for same price as high end reseller package.

[vikaspa]

Dear gameon

I appreciate this quick answer

Pls suggest web hosting company for this type of websites

[KMyers]

Originally Posted by vikaspa

Dear gameon

I appreciate this quick answer

Pls suggest web hosting company for this type of websites

I have 2 tips that should solve your problem

1) Unlimited Resellers Dont Really exist, as you found out there are limits.
2) See if your client can upload the videos to YouTube and embed them into the pages, this will cut down on Disk use and Bandwidth

[gameon]

Originally Posted by vikaspa

Dear gameon

I appreciate this quick answer

Pls suggest web hosting company for this type of websites

Np .. You might want to look at the VPS hosting offers section in WHT , chances are that you might come across something that interests /suits your purpose.

[gameon]

Originally Posted by KDisk

I have 2 tips that should solve your problem

1) Unlimited Resellers Dont Really exist, as you found out there are limits.
2) See if your client can upload the videos to YouTube and embed them into the pages, this will cut down on Disk use and Bandwidth

Since he is mentioning that videos are proprietary of commercial nature , may be public sharing on youtube might not be a choice ? not sure though, OP might be able to explain better.

But thinking on similar lines , you can also checkout http://www.dmcloud.net/en/ or http://www.oculu.com , ie if you don't want to go with a CDN

[vikaspa]

Dear KDisk

I really appreciate your suggestion / help
I have 2 tips that should solve your problem

1) Unlimited Resellers Dont Really exist, as you found out there are limits.
2) See if your client can upload the videos to YouTube and embed them into the pages, this will cut down on Disk use and Bandwidth
________________________________________________________________

1) True. But that is how they have described it.
2) Since these are propitiatory videos and customer want to be in his website
In case hosted with you tube,
at the end of the movie clip all related videos are displayed (hosted with you tube)
which customer do not want

[TBradley]

The problem your having here is your going with an "Unlimited" Reseller. There is no such thing, and now you know that! If your looking for a new Reseller to move onto, the Reseller Hosting Offers section is a good place to start! I wouldn't suggest a VPS unless the site is consuming excessive amounts of Disk and Bandwidth. If it is relatively small (which it sounds to be), I would stick to a Shared Environment for now!

[vikaspa]

Dear TBradley

Really a good and healthy suggestion.

can anyone suggest good VSp hosting company atleast for this customer i will help him out

[TBradley]

VPS Hosting Offers, that's a good place to start!

[vikaspa]

Dear TBradley

visited the link

Bit confused and cannot rate the reliability

semoweb very cheap ..
$3.00 INSTANT SET UP~~256mb RAM/768MB BURST RAM - 150gb BandWidth - 15GB DiskSpace

But what about reliability...

Can u please suggest a cheap and reliable VPS hosting