Not that it matters, because they seem to have fallen off the face of the earth...
My VPS went down in December. I've not been able to access it since. I contacted their support on 1/3 and 1/20 2012. Not a peep out of them.
I contacted them on 1/30 and told them if I did not hear from them I was going to do a chargeback for my $ and post on WHT that they're useless bags of crap. I have not heard back, so here we go.
Their support is utterly useless. Save your $ and go somewhere else. This company is a scam and a crock and they're all crooks.
DANGER -- CAUTION -- BEWARE!
Go somewhere else..... Right now... Just do it!