They are so slow in terms of support and order setup. Ordered a VPS4 to them and it's over 24hours and i still don't receive my VPS, I opened a ticket. And it's about 3-5 hours before i got an answer. They told me that they're vps are manually verified and they will call me to verify it. No one is calling. :/ I opened livechat, Someone answer me with the same answer i get in ticket, Then the Operator told me that he will send me to Sales Agent Operator, Before he left the chat he said that the SA Operator will be in the chat shortly. I waited but after 10-15minutes no one comes in the chat so i closed it. I'm really annoyed!!! I opened again the chat, Chat with the same person i talked first. Told me that he gave a reminder to the Caller but still until now no one is calling. I told them i want a refund/money back and i ask how long will it take to get my money back. And the answer is "few days". -.- They are really fast, really fast on getting payments! -.-"