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  1. #1
    Join Date
    May 2009
    Posts
    298

    Live Chat for mac

    Upto recently we have been using Livezilla on Windows PC's but we are in the process of replacing all of our PC's with Macs. We could run Windows via Parallels or something to enable us to use Livezilla on a mac but ideally we'd like something Mac compatible.

    So, can anyone recommend a good Mac alternative to Livezilla? Preferrably free or low cost? It needs to support at least 2 simultaneous operators.

  2. #2
    Join Date
    Jul 2009
    Location
    UK
    Posts
    1,305
    Your best bet is to use a "webbased" live chat provider.

    That way, you can use it on ANY os and still have your multiple operators etc..
    Live Chat Support Software for your Business website - IMsupporting.com

  3. #3
    Join Date
    May 2009
    Posts
    298
    Thanks, I did think of that but I'd rather not to be honest. At the moment, our billing system and support ticket system is web based (whmcs) so I'd just prefer something actually hiding in the background of the machine like Livezilla does on Windows.

  4. #4
    Join Date
    Mar 2010
    Location
    Upstate New York
    Posts
    1,446
    If you're in the UK (and want to deal w/ UK business) you could use WhosOn - I think they have a downloadable operator console with their live chat services. But Lynxus is right - web-based is easier and portable...
    John Rasri
    Private Label Live Chat Provider For Resellers
    GotLiveChat.com
    White Label/Brand-able live chat software solutions

  5. #5
    Join Date
    May 2009
    Posts
    298
    Thanks gotlivechat. I think really the main issue is pricing. I don't want something else that we're going to be paying monthly for. We forked out $200 for WHMCS just so we didn't have to pay monthly for it.

    EDIT: Wow! at WhosOn's prices.

  6. #6
    Join Date
    Jul 2009
    Location
    UK
    Posts
    1,305
    Quote Originally Posted by citycm View Post
    Thanks gotlivechat. I think really the main issue is pricing. I don't want something else that we're going to be paying monthly for. We forked out $200 for WHMCS just so we didn't have to pay monthly for it.

    EDIT: Wow! at WhosOn's prices.

    Wow good? Wow bad?
    Live Chat Support Software for your Business website - IMsupporting.com

  7. #7
    Join Date
    May 2009
    Posts
    298
    Quote Originally Posted by lynxus View Post
    Wow good? Wow bad?
    Wow bad. 395 for a single user license

  8. #8
    There are other hosted chat providers who integrate with GTalk, Skype. ********* is one of them. They are many.

    Discalimer: I got them lot of beta testers few weeks back from this forum to test their WHMCS integration..

  9. #9
    Join Date
    Jul 2010
    Location
    web
    Posts
    25
    Quote Originally Posted by citycm View Post
    Upto recently we have been using Livezilla on Windows PC's but we are in the process of replacing all of our PC's with Macs. We could run Windows via Parallels or something to enable us to use Livezilla on a mac but ideally we'd like something Mac compatible.

    So, can anyone recommend a good Mac alternative to Livezilla? Preferrably free or low cost? It needs to support at least 2 simultaneous operators.

    You'd like to get a free or low-cost, solution with downloadable client app?
    LiveZilla is your only choice then.

    You will need to pay for a solution with Mac app, especially the quality one. <<snipped>>
    Last edited by bear; 10-26-2011 at 01:29 PM.
    LiveChat simple, pretty and powerful chat software for online sales and customer service
    ██ Live Chat Applications for: Win, Mac, iPhone, iPad, Android, web browser
    ██ SSL | Customizable | Analytics and stats | Geolocation | API | many more features
    ██ Hosts using LiveChat: Media Temple, iWeb, Lunarpages, Site5. See livechatinc.com

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