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Thread: Problem with UP2VPS
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08-28-2011, 03:44 AM #1Newbie
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- Aug 2011
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Problem with UP2VPS
Hi, i buy one vps u120 in up2vps but i have problems with mx ptr reverse, when i test my dns in intodns say:
ERROR: No reverse DNS (PTR) entries. The problem MX records are:
70.107.223.63.in-addr.arpa -> no reverse (PTR) detected
You should contact your ISP and ask him to add a PTR record for your ips
with the same config in myhosting vps its all ok.
i open a lot of tickets the firsts with instantant reply but a very generic, the last tickets don't have reply.
i need urgent solution to this problem.
Thanks in advance.
ps. Sorry for my bad english
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08-28-2011, 04:03 AM #2WHT Addict
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Only the owner of the IP assignment may set the PTR records for your IP, thus you must contact your hosting provider and have them set the record on their server. Optionally they can set a DNS record against the IP address to have it point to a nameserver of your choosing where you can serve a PTR record against the IP address.
Either way you are going to need your host to fix this issue for you.
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08-28-2011, 04:15 AM #3Newbie
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Thanks for your reply i wait to one operator of up2vps fix this i think the problem is here (i need more posts to put codes and links)
hXXp://imageshack.us/photo/my-images/707/sinttulobp.png/
if you see in domain see only the hostname whitout the domain, if i click on the link go to dionysus
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08-28-2011, 04:46 AM #4Disabled
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08-28-2011, 05:02 AM #5Newbie
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08-28-2011, 05:05 AM #6Disabled
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08-28-2011, 05:19 AM #7Newbie
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08-28-2011, 05:21 AM #8Disabled
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08-28-2011, 05:24 AM #9WHT Addict
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08-28-2011, 05:26 AM #10Newbie
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08-28-2011, 05:31 AM #11Disabled
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08-28-2011, 06:03 AM #12Web Hosting Master
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Even so you should send something along this line to the customer,
We are sorry for the delay, we have forwarded your request onto the Network Administrators and will contact you shorty.
There is nothing more frustrating than waiting 12 hours for a reply.
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08-28-2011, 06:15 AM #13Web Hosting Master
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problem? you never ask update rdns to you ..... for what we should be update?
If so, I have no idea what you just said because to me that is all jibberish and clearly makes little sense.
The rest of your replies are also quite poor.
All requests for reverse DNS go through the administrator or the data-center in other terms.
PS:allow to 12 to 24 hours for low Priority. we always get Instant reply . rdns not updated by us it need send request to network██ l Dedigeeks • Shared • Wordpress • Dedicated • Established 2006
██ l Leading AUSTRALIAN Hosting Provider • Sydney & Melbourne Datacentres
██ l cPanel/WHM • R1Soft Backups • 24/7/365 Support • SMS Hosting Alerts*
██ l www.dedigeeks.com • Managing Director • Service Superstars
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08-28-2011, 06:24 AM #14Disabled
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08-28-2011, 06:36 AM #15Junior Guru Wannabe
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08-28-2011, 06:36 AM #16Newbie
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08-28-2011, 06:41 AM #17Disabled
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08-28-2011, 06:46 AM #18Newbie
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08-28-2011, 09:07 PM #19Newbie
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the rdns is set, thanks up2vps!
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