<<Removed>> I definitely believe that people not only need to know of the good reviews but also the bad, and I hate to say this but this is a BAD review.
While the Deasoft servers a not bad regards the speed there is little to no service. I do absolutely have personal experience with this, on a number of occasions.
As I am writing this my website is down due to changed server settings, and has been down for approx 7 hours with no response to an urgent ticket submitted, even using their sms service as they do not provide any phone support. This exact same problem happened before and I had to wait 2 days for a response (just for a response), all the time my site was down. The issue is a simple one, server settings were at 32mb for phpmem. A higher mem is needed for my site as per discussed and agreed when I first signed up.
I do accept that it can take time for a response I do not believe 2 days or even 7+ hours is acceptable. I have exhausted all propper channels via the Deasoft website and would hate for others to have to go through the same as me.
Reasonable prices, but terrible service, not a service for people to have to accept for a serious website.