WHMCS email template related question

kandyjet · #1 08-18-2011, 04:06 PM

Hai folks,

i am talking about the email "New Account Information" which is set to the client after an order is completed.

we have this info as part of that email

If you are using an existing domain with your new hosting account, you will need to update the nameservers to point to our nameservers listed below.

Nameserver 1: {$service_ns1} ({$service_ns1_ip})
Nameserver 2: {$service_ns2} ({$service_ns2_ip}){if $service_ns3}
Nameserver 3: {$service_ns3} ({$service_ns3_ip}){/if}{if $service_ns4}
Nameserver 4: {$service_ns4} ({$service_ns4_ip}){/if}

Now we have recently changed our nameserver. the email above shows our old name servers ns1 and ns2. now i want our new name server to appear in the email. i am struggling where to change that name server info in whmcs? so it will appear in the above email.

HostMyApple · #2 08-18-2011, 04:32 PM

See this:
http://docs.whmcs.com/Servers

Quote:
Adding a New Server

We have prepared a video tutorial for this section @ http://www.whmcs.com/tutorials.php?i=5

You can add new servers by going to Setup > Servers and selecting Add New Server. All fields are optional but you should at least enter a name and IP for each server you add:

Name - should be unique to allow you to identify this server
Hostname - this is the primary domain of the server - used to link to the server by certain modules
IP Address - this is the primary IP address of the server - used to connect to it
Monthly Cost - optional field - used in reports to calculate profit if entered
Datacenter/NOC - optional field - used only for you to remember where the server is located
Maximum No. of Accounts - a value used to work out the percentage usage of the server (must be entered, can be very large)
Primary/Secondary/Tertiary/Quaternary Nameservers - these are the nameservers for this server, eg. ns1.yourdomain.com and ns2.yourdomain.com - used in welcome email and when registering domains
Primary/Secondary/Tertiary/Quaternary Nameserver IPs - these are the ips for each of the nameservers, can be used in emails
Server Type, Username, Access Hash and Password - should be the login (root/reseller) details for your server (Or Username/Access Hash for cPanel/WHM Servers)
Server Status URL - This is the url to the status folder. See Status Monitoring below.

aliarshad91 · #3 08-18-2011, 04:43 PM

^^ I dnt think you need to add a new server,
just edit existing server and update nameservers there...

This should work...

kandyjet · #4 08-18-2011, 05:36 PM

Quote:

Originally Posted by HostMyApple

See this:
http://docs.whmcs.com/Servers

Quote:
Adding a New Server

We have prepared a video tutorial for this section @ http://www.whmcs.com/tutorials.php?i=5

You can add new servers by going to Setup > Servers and selecting Add New Server. All fields are optional but you should at least enter a name and IP for each server you add:

Name - should be unique to allow you to identify this server
Hostname - this is the primary domain of the server - used to link to the server by certain modules
IP Address - this is the primary IP address of the server - used to connect to it
Monthly Cost - optional field - used in reports to calculate profit if entered
Datacenter/NOC - optional field - used only for you to remember where the server is located
Maximum No. of Accounts - a value used to work out the percentage usage of the server (must be entered, can be very large)
Primary/Secondary/Tertiary/Quaternary Nameservers - these are the nameservers for this server, eg. ns1.yourdomain.com and ns2.yourdomain.com - used in welcome email and when registering domains
Primary/Secondary/Tertiary/Quaternary Nameserver IPs - these are the ips for each of the nameservers, can be used in emails
Server Type, Username, Access Hash and Password - should be the login (root/reseller) details for your server (Or Username/Access Hash for cPanel/WHM Servers)
Server Status URL - This is the url to the status folder. See Status Monitoring below.

Done!

Thank you so much