08-09-2011, 05:28 AM
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Junior Guru Wannabe
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Join Date: Mar 2011
Posts: 60
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Dedicated IP not resolving
Hello,
A client bought dedi IP and then I changed his Ip adress to a dedi one via WHM. But after 24 hrs, it is still not resolving? What may be the problem?
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08-09-2011, 05:34 AM
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Web Hosting Evangelist
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Join Date: Oct 2010
Posts: 544
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If you are not able to ping the IP address .. ask your provider if they have added that IP in their routing table and also check the DNS of the website for which you have assigned the dedicated IP , some times WHM shows the IP but it does not ping , try restarting ipaliases service if you have root access of the server.
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08-09-2011, 05:38 AM
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Junior Guru Wannabe
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Join Date: Mar 2011
Posts: 60
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Quote:
Originally Posted by eNetCloud-CEO
If you are not able to ping the IP address .. ask your provider if they have added that IP in their routing table and also check the DNS of the website for which you have assigned the dedicated IP , some times WHM shows the IP but it does not ping , try restarting ipaliases service if you have root access of the server.
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IP is pinging.
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08-09-2011, 05:43 AM
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sean [at] speedysparrow.com
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Join Date: May 2008
Location: Melbourne, Australia
Posts: 10,182
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If it was not correctly installed on to the system it may cause issues, like you are seeing.
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08-09-2011, 05:50 AM
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Junior Guru Wannabe
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Join Date: Mar 2011
Posts: 60
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Quote:
Originally Posted by Sparrow-Sean
If it was not correctly installed on to the system it may cause issues, like you are seeing.
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How to ensure that? I restarted IPaliases. Its all correct.
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08-09-2011, 01:29 PM
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Web Hosting Master
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Join Date: Sep 2004
Location: Miami, FL
Posts: 2,761
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If you're checked your DNS on the domain and still see this problem then I guess it's time to get a little bit deeper.
Go into your httpd.conf and look for the domain. See if the IP is correctly configured there. If it is not, then perhaps you might want to change it there. If it's correct, then we'd have to figure something else.
Remember to restart httpd after that.
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08-09-2011, 10:30 PM
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Newbie
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Join Date: Aug 2011
Posts: 18
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Not resolving do you mean the domain is not resolving to the dedicated IP right? Sorry not getting really clear what you mean. Did you try to use another DNS server to query? Some recursive DNS may not honor TTL.
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08-10-2011, 12:57 AM
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Junior Guru Wannabe
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Join Date: Mar 2004
Location: seattle
Posts: 52
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If IP is pinging and domain not resolving, it seems like a dns issue or wrong IP set in the httpd.conf. Try ping the domain name and see if you get a correct IP, if so, then I'd check the httpd.conf
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08-10-2011, 05:51 AM
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Disabled
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Join Date: Aug 2011
Posts: 108
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small possibility is make sure you did not configure hosts file with the old ip.
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