Can someone tell me what the deal is with smartnet and grey market gear? We'd like to go ebay route and then get a smartnet contract on it.
Isn't there some issue with smartnet where as a new owner they make you pay basically the full price of the unit new saying you're buying the ios license? Is there a recertification process? What gotcha's are invovled?
Technically it is not allowed by Cisco without recertification of the gear. The deal with grey market gear is you are not legally licensed to run the IOS on it as its not transferrable. Recertification is a rather expensive process where you pay cisco alot of money for a 3rd party to come on site power on the equipment say yea its good and leave. Recert costs vary and are based upon the total list price of whats being recertified along with the purchase of whatever IOS license you need.
That said if you were to come to a partner and buy smartnet they couldnt really tell if its grey market or not without alot of effort unless the serial number comes up covered. Partners cannot demand proof of purchase and as long as you were not to say "hey i want to cover my grey market ebay gear" I don't know how they would know.
This is Cisco's official policy and take on grey market gear and smartnet.