Results 1 to 9 of 9
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07-23-2011, 09:31 AM #1Junior Guru Wannabe
- Join Date
- Aug 2007
- Location
- Egypt
- Posts
- 77
how can i offer support by phone using usb modem
Hello
i want to do customer support center
i have usb modem and i have computer and i have Mobil Sim card( )
but i did not have software to mange this
i want to have greeting message and options if he want to speak to sales or support or leave message
so please help me how can i do itleave the life
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07-23-2011, 11:40 AM #2Disabled
- Join Date
- Mar 2011
- Posts
- 31
You can use any VOIP service provider and set welcome messages there, from there you can get the phone call routed to your phone, this way you wont even need internet. You can provide support anytime.
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07-23-2011, 12:05 PM #3Junior Guru Wannabe
- Join Date
- Aug 2007
- Location
- Egypt
- Posts
- 77
we have live chat ticket support
but we want to offer phone support like any big company when you call
system ask you to click 1 to do thing and click 2 to do thing and click 0 to speak to support we need to do itleave the life
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07-23-2011, 12:54 PM #4Web Hosting Master
- Join Date
- Mar 2009
- Posts
- 3,816
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07-23-2011, 02:28 PM #5Junior Guru Wannabe
- Join Date
- Aug 2007
- Location
- Egypt
- Posts
- 77
No, we need application can setup in our PC and through the application we can mange it
record calls and moreleave the life
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07-23-2011, 02:35 PM #6Junior Guru
- Join Date
- Aug 2010
- Location
- FL
- Posts
- 184
Have you looked into
http://www.ringcentral.com/Erick T.
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07-23-2011, 03:16 PM #7Junior Guru Wannabe
- Join Date
- Aug 2007
- Location
- Egypt
- Posts
- 77
Hello , it is good web site but
we did not need phone number we have our phone number and we did not need fax
we need only windows application we can setup in our computer and we can mange our calls from this program
thanks all for your help , waiting more helpleave the life
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07-23-2011, 03:37 PM #8Retired Moderator
- Join Date
- Jan 2005
- Location
- In your server
- Posts
- 2,945
you will be needing a VoIP PBX then, have a look at http://www.snom.com/en/products/ip-pbx/snom-one-free/
If you need help about anything to do with WHT, check out the Helpdesk
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07-23-2011, 06:05 PM #9Junior Guru Wannabe
- Join Date
- Aug 2007
- Location
- Egypt
- Posts
- 77
Big thanks for your helping
now i am downloading the software and i will test it
the great thing it is free
again thank you , no words can explain my feeling to your helpingleave the life
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