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READYSPACE - ABSOLUTELY THE **WORST**

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  #1  
Old 06-20-2011, 01:14 PM
Gigaron Gigaron is offline
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Angry

READYSPACE - ABSOLUTELY THE **WORST**


Stay way away!

1) Support is not 24 hours
2) My site is down for over 12 hours and no support
3) They deleted my domain A record in DNS
4) Their DNS doesn't even recognise my site suddenly


In short:

1) Bad service
2) Probably a 1 man bedroom doesn't care about their customer business
3) Upset I paid 1 year in advance

Terrible!



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  #2  
Old 06-20-2011, 01:15 PM
EvanOSX EvanOSX is offline
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Thanks for letting us all aware of the bad hosting.

  #3  
Old 06-20-2011, 01:39 PM
VoipedIn VoipedIn is offline
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Posts: 14
Thank you Gigaron. I like to stay away from these type of companies ha.

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  #4  
Old 06-20-2011, 03:50 PM
ByteMaster ByteMaster is offline
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Location: Chicago, IL USA
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Hello Gigaron,

WOW. Hate to hear about stuff like this....but I suppose it is good to know. Are they are reseller of some sort? kind of sounds like it. How long have you been with them?

Can you include your domain that is hosted with them?

Be sure to let us know how you make out and good luck!

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  #5  
Old 06-20-2011, 04:00 PM
NetFusionHosting NetFusionHosting is offline
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Join Date: May 2011
Location: California, USA
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I checked their support portal and it appears that they have A LOT of maintenance issues. Being that they are based in Singapore, I would stay away. I hope you get a refund!

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  #6  
Old 06-20-2011, 04:39 PM
TomTomson TomTomson is offline
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Quote:
Originally Posted by NetFusionHosting View Post
Being that they are based in Singapore, I would stay away.
Why do you recommend to stay away from webhosts because they are based in Singapore? Doesn't look like a valid reason to me.

Tom Tomson

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  #7  
Old 06-20-2011, 09:20 PM
Lincxu Lincxu is offline
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Quote:
Originally Posted by TomTomson View Post
Why do you recommend to stay away from webhosts because they are based in Singapore? Doesn't look like a valid reason to me.

Tom Tomson
I'm confused too. hate Singapore?

  #8  
Old 06-20-2011, 09:44 PM
idevspot idevspot is offline
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Join Date: Apr 2010
Posts: 30
thanks for the review

  #9  
Old 06-20-2011, 10:16 PM
spykee spykee is offline
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Location: Auckland
Posts: 443
2 years ago, I got a client from HK and his server was from Readyspace HK. Though I'm not sure if Readyspace HK is a totally separate company or not, not sure if the support was from HK or SG. But to be fair, their support was good and it's 24/7.

  #10  
Old 06-21-2011, 12:02 AM
Benny Kusman Benny Kusman is offline
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Join Date: Jul 2010
Location: Singapore
Posts: 707
you are right..
it's daytime in singapore now.
i tried to chat with them, the live chat status show online, but eventually i had to send them message (offline)

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  #11  
Old 06-21-2011, 12:29 AM
dihuei dihuei is offline
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Join Date: May 2003
Posts: 9
Hi Gigaron,

Thank you for your feedback. Our support is 24 x 7 via helpdesk.readyspace.com or you can e-mail us depending on which country you purchase services from. Would you mind providing me your support ticket so that we are able to look into the case for you?

Hope to hear from you soon.

David Loke

Quote:
Originally Posted by Gigaron View Post
Stay way away!

1) Support is not 24 hours
2) My site is down for over 12 hours and no support
3) They deleted my domain A record in DNS
4) Their DNS doesn't even recognise my site suddenly


In short:

1) Bad service
2) Probably a 1 man bedroom doesn't care about their customer business
3) Upset I paid 1 year in advance

Terrible!

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ReadySpace Hosting Professionals
http://www.readyspace.com
Based in Asia, Serving Asia

  #12  
Old 06-21-2011, 12:34 AM
FernGullyGraphics FernGullyGraphics is offline
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Location: Modesto, Ca. - USA
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Im curious to hear why they deleted your A and DNS records? Did they move you to a different server without telling you?

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  #13  
Old 06-21-2011, 12:50 AM
bananaEgg bananaEgg is offline
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Join Date: May 2011
Posts: 11
So far i have good experience with their services. Stead of that im having bad experience with those big hosting company(not good to mention the name).

Sometimes everyone just having hard time overcome some critical issues. Calm down

  #14  
Old 06-21-2011, 12:54 AM
Mike V Mike V is online now
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Join Date: Oct 2002
Location: I thought you had the map
Posts: 4,849
Quote:
Originally Posted by bananaEgg View Post
So far i have good experience with their services.
You share the same IP as the host and I'm sure that has something to do with it.

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  #15  
Old 01-22-2013, 12:46 AM
skuppy skuppy is offline
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Join Date: Jan 2013
Posts: 1
Thumbs down Not great

I have been on ReadySpace (Singapore) for a few years.

Back when I started it was relatively easy to get on the phone with capable local techs who are directly able to touch my VPS.

Now though, there is only one telephone number for us to call (+65 6496 0090) and this number goes to a foreign call center, I don't know where, but the pick-up time is usually quite fast. The guys sound American, and they are unable act on the servers, unable to directly reach the people who can act on the servers.

As such response to down time is very slow.

Support via email is also poor, because the response time is unpredictable, their emails do not quote your message, they often do not answer some of your questions, they often ask for info that you already told them.

What's going on in ReadySpace?

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