06-20-2011, 01:14 PM
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Web Hosting Guru
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Join Date: Nov 2007
Posts: 335
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READYSPACE - ABSOLUTELY THE **WORST**
Stay way away!
1) Support is not 24 hours
2) My site is down for over 12 hours and no support
3) They deleted my domain A record in DNS
4) Their DNS doesn't even recognise my site suddenly
In short:
1) Bad service
2) Probably a 1 man bedroom doesn't care about their customer business
3) Upset I paid 1 year in advance
Terrible!
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06-20-2011, 01:15 PM
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New Member
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Join Date: Jun 2011
Posts: 1
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Thanks for letting us all aware of the bad hosting.
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06-20-2011, 01:39 PM
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Temporarily Suspended
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Join Date: May 2011
Posts: 14
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Thank you Gigaron. I like to stay away from these type of companies ha.
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06-20-2011, 03:50 PM
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Web Hosting Master
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Join Date: May 2005
Location: Detroit, Michigan USA
Posts: 1,422
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Hello Gigaron,
WOW. Hate to hear about stuff like this....but I suppose it is good to know. Are they are reseller of some sort? kind of sounds like it. How long have you been with them?
Can you include your domain that is hosted with them?
Be sure to let us know how you make out and good luck!
__________________
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||| atOmicVPS LTD (Launching Soon)
||| OnApp Powered Linux & Windows Cloud Hosting ► [Shared] ► [Reseller] ► [VPS]
||| Follow the atOmicVPS LaunchPad Start-Up Blog until Beta Launch - February 1st 2012
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06-20-2011, 04:00 PM
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Junior Guru
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Join Date: May 2011
Location: California, USA
Posts: 208
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I checked their support portal and it appears that they have A LOT of maintenance issues. Being that they are based in Singapore, I would stay away. I hope you get a refund!
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06-20-2011, 04:39 PM
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Junior Guru
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Join Date: Apr 2011
Posts: 196
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Quote:
Originally Posted by NetFusionHosting
Being that they are based in Singapore, I would stay away.
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Why do you recommend to stay away from webhosts because they are based in Singapore? Doesn't look like a valid reason to me.
Tom Tomson
__________________
IP.MN - the fast and easy way to check your IP Number
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06-20-2011, 09:20 PM
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Disabled
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Join Date: Nov 2010
Posts: 2,580
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Quote:
Originally Posted by TomTomson
Why do you recommend to stay away from webhosts because they are based in Singapore? Doesn't look like a valid reason to me.
Tom Tomson
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I'm confused too. hate Singapore?
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06-20-2011, 09:44 PM
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Newbie
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Join Date: Apr 2010
Posts: 14
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06-20-2011, 10:16 PM
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Aspiring Evangelist
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Join Date: Nov 2009
Posts: 437
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2 years ago, I got a client from HK and his server was from Readyspace HK. Though I'm not sure if Readyspace HK is a totally separate company or not, not sure if the support was from HK or SG. But to be fair, their support was good and it's 24/7.
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06-21-2011, 12:02 AM
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Web Hosting Master
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Join Date: Jul 2010
Location: Singapore
Posts: 666
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you are right..
it's daytime in singapore now.
i tried to chat with them, the live chat status show online, but eventually i had to send them message (offline)
__________________
Looking for shared or reseller or VPS Hosting ?
Try our service at http://www.bennykusman.com!
Singapore - Indonesia - Malaysia
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06-21-2011, 12:29 AM
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Newbie
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Join Date: May 2003
Posts: 9
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Hi Gigaron,
Thank you for your feedback. Our support is 24 x 7 via helpdesk.readyspace.com or you can e-mail us depending on which country you purchase services from. Would you mind providing me your support ticket so that we are able to look into the case for you?
Hope to hear from you soon.
David Loke
Quote:
Originally Posted by Gigaron
Stay way away!
1) Support is not 24 hours
2) My site is down for over 12 hours and no support
3) They deleted my domain A record in DNS
4) Their DNS doesn't even recognise my site suddenly
In short:
1) Bad service
2) Probably a 1 man bedroom doesn't care about their customer business
3) Upset I paid 1 year in advance
Terrible!
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06-21-2011, 12:34 AM
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Dependable Web Services
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Join Date: Jun 2010
Location: Modesto, Ca. - USA
Posts: 4,933
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Im curious to hear why they deleted your A and DNS records? Did they move you to a different server without telling you?
__________________
██ Fernando Diaz Alfaro - Owner of FernGullyGraphics - Since 2001
██ Shared and Reseller Web Hosting Services - Web Design - Domain Names
██ Cloud Linux - Varnish Cache - WHM/Cpanel - CloudFlare - Softaculous - RVSiteBuilder Pro
██ Learn more about our services at www.FernGullyGraphics.com
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06-21-2011, 12:50 AM
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Newbie
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Join Date: May 2011
Posts: 9
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So far i have good experience with their services. Stead of that im having bad experience with those big hosting company(not good to mention the name).
Sometimes everyone just having hard time overcome some critical issues. Calm down 
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06-21-2011, 12:54 AM
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Community Liaison 2.0
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Join Date: Oct 2002
Posts: 4,381
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Quote:
Originally Posted by bananaEgg
So far i have good experience with their services.
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You share the same IP as the host and I'm sure that has something to do with it. 
__________________
A serial entrepreneur is someone who effectively manages startups within their means to manage them, not someone who runs 30 different business ideas at once hoping one works. If I wanted to hire someone to throw things at a wall to see what sticks, I'd hire a two year old.
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01-22-2013, 12:46 AM
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New Member
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Join Date: Jan 2013
Posts: 1
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Not great
I have been on ReadySpace (Singapore) for a few years.
Back when I started it was relatively easy to get on the phone with capable local techs who are directly able to touch my VPS.
Now though, there is only one telephone number for us to call (+65 6496 0090) and this number goes to a foreign call center, I don't know where, but the pick-up time is usually quite fast. The guys sound American, and they are unable act on the servers, unable to directly reach the people who can act on the servers.
As such response to down time is very slow.
Support via email is also poor, because the response time is unpredictable, their emails do not quote your message, they often do not answer some of your questions, they often ask for info that you already told them.
What's going on in ReadySpace?
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