Results 1 to 2 of 2
  1. #1
    Join Date
    Feb 2010

    Exclamation suggestion needed.


    We have received Unverified payment form paypal.

    One of our client ordered share hosting plan = about 20-30 $ USD

    it seem not a lot... but he ordered two share hosting account + created two different account in our whmcs..

    keep in mind...he used same paypal id.

    do you think this client will be fraud ?

    because we have just give paypal a call, they are not able to check anything about that transaction.

  2. #2
    Join Date
    Mar 2010
    Florida, USA
    Anytime a non face-to-face transaction is made, you do so entirely at your own risk. Customer can very easily instigate and win a chargeback dispute against you, with or without reason. Paypal has no way to investigate or guarantee the transaction, plus as I'm sure you've discovered by now, PP customer service is non-existent. About all you can (and should) do is contact the customer yourself personally and verify the transaction to your satisfaction. If the contact info is invalid, the person you speak to knows nothing about the order, those are pretty good red flags to alert you to walk away. And l feel compelled to repeat this again for the umpteenth time: You get what you pay for with Paypal. With a traditional gateway and merchant account you could avail yourself of some excellent security and fraud suites designed to help avoid (nothing can alleviate completely) fraud. If you are a serious business, there is no reason not to have Paypal as a PART of your payment offering, but not the ONLY solution.

Similar Threads

  1. Suggestion needed
    By Oombongo in forum Web Hosting
    Replies: 7
    Last Post: 05-31-2005, 07:21 AM
  2. Suggestion Needed
    By mmxp in forum Web Hosting
    Replies: 7
    Last Post: 03-11-2005, 06:57 PM
  3. Suggestion needed!
    By jackpot101 in forum Web Design and Content
    Replies: 8
    Last Post: 02-02-2004, 07:06 AM
  4. (yet another) name suggestion needed
    By thunder in forum Web Hosting Lounge
    Replies: 6
    Last Post: 09-03-2003, 09:14 PM
  5. (yet another) name suggestion needed
    By thunder in forum Web Site Reviews
    Replies: 1
    Last Post: 09-02-2003, 12:10 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts