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Thread: Semoweb down?

  1. #1
    Join Date
    Feb 2010
    Posts
    1,030

    Semoweb down?

    No ticket reply and no phone answering.

    Do you face the problem?

  2. #2
    Join Date
    Feb 2010
    Posts
    1,030
    More than 2 hours now...

  3. #3
    Join Date
    Feb 2010
    Posts
    1,030
    One more server is down as well.

  4. #4
    Join Date
    Jan 2011
    Location
    Varna, Bulgaria
    Posts
    1,276
    Their website (www.semoweb.com) opens just fine for me.

  5. #5
    Join Date
    Jan 2011
    Posts
    453
    Hello,

    Yes, website is UP for me too. It may be hosted in another server / network .

  6. #6
    Join Date
    Feb 2010
    Posts
    1,030
    They do not have only one server. Now the servers are up now.

  7. #7
    Join Date
    Mar 2009
    Location
    CA
    Posts
    9,350
    Quote Originally Posted by chhit View Post
    No ticket reply and no phone answering.

    Do you face the problem?
    Hello,

    Which ticket did you have open with us for 2 hrs.

    I would love to look at this.

  8. #8
    Join Date
    Feb 2010
    Posts
    1,030
    It is #993417

  9. #9
    Join Date
    Mar 2009
    Location
    CA
    Posts
    9,350
    Quote Originally Posted by chhit View Post
    It is #993417
    Hello,

    I can confirm that the response time was 2 hrs. I will speak to the techs that were on shift.

    We usually respond within minutes and I'm sure you are aware of that excuse our oversight.

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