I replaced user with my own, the hostname.com with my hostname(plato). Then I downloaded the private key and import to Puttygen, then saved.
Now I connect it using the key, it will say, server refused our keys.
The log from PuTTY is:
Event Log: Server refused public key
The system log (var/log/secure) says:
Authentication refused: bad ownership or modes for file /home/gouknet1/.ssh/authorized_keys
Then I chmod to 700, it does not work.
Asking for Linode' help will simply give you something like this:
If you are still coming up empty your best course of action would be to reach out to the Linode active user community for assistance. The community is full of fellow Linode customers many of which are seasoned IT consultants and administrators. You can find out more about the community here: