When I try to login to any accounts on my server via FTP the responce is:
[20/03/2008 15:41:15] 331 User restore OK. Password required
COMMAND:> [20/03/2008 15:41:15] PASS
[20/03/2008 15:41:16] 530 Login authentication failed
I can login to their cPanel accounts fine using the exact same password so I'm not sure what the problem is. I've tried restarting the FTP server and syncing the ftp passwords using WHM -> cPanel -> Synchronize FTP Passwords but still no luck. I've tried changing the account password but I can still login to cPanel with the new password but not ftp.
I try connect to the ftp server via the IP address and domain (ftp.domain.com) but again, no luck.
This is cause the ftp passwords have not been synced with your passwords. This can be corrected by you if you have access to the server console as root user after which you can run the cpanel script /scripts/ftpupdate