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  1. #1
    Join Date
    Jun 2003
    Location
    Sheffield
    Posts
    724

    Username change response time

    Hi guys,

    I opened ticket FGR-638743 on May 26 requesting a username change and haven't had an update yet.

    I don't mean to hassle, but if I could have a rough ETA for how long these matters typically take to resolve that would put my mind at ease.

    Thanks in advance.
    WHMCompleteSolution
    The Complete Client Management, Billing & Support System
    www.whmcs.com
      0 Not allowed!

  2. #2
    Join Date
    Jan 2008
    Location
    United Kingdom
    Posts
    222
    I've heard of people getting theirs down within 24 hours, depends how much tickets they have I believe, maybe them seeing this thread will give them a nudge ;-)
      0 Not allowed!

  3. #3
    Join Date
    Jul 2002
    Location
    Tasmania, Australia
    Posts
    34,796
    Quote Originally Posted by Interix View Post
    maybe them seeing this thread will give them a nudge ;-)
    Nope Name changes are low priority from our end and we do them when we have time.
      0 Not allowed!

  4. #4
    Join Date
    Jun 2003
    Location
    Sheffield
    Posts
    724
    OK that's fine thanks
    WHMCompleteSolution
    The Complete Client Management, Billing & Support System
    www.whmcs.com
      0 Not allowed!

  5. #5
    Join Date
    Mar 2010
    Location
    Florida
    Posts
    476

    WHT Support Desk?

    Hello WHT Staff,

    No offence but I've been waiting since Nov. for a name change which takes like 10 minutes to do max. Just wondering will it ever get done. Almost makes you want to register another account with the name.
      0 Not allowed!

  6. #6
    Join Date
    Mar 2009
    Location
    Singapore
    Posts
    2,637
    That's long but have you read this - http://www.webhostingtalk.com/showthread.php?t=1055118
      0 Not allowed!

  7. #7
    Join Date
    Mar 2010
    Location
    Florida
    Posts
    476
    Quote Originally Posted by PrestonHost-Faris View Post
    That's long but have you read this - http://www.webhostingtalk.com/showthread.php?t=1055118
    I've seen it many times. Just such a long period of time...

    we do them when we have time
    [humor]Seems like you guys don't have time [/humor]
      0 Not allowed!

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