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  1. #1
    Join Date
    Sep 2008
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    Iowa
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    Want to take a guess at what this means?

    When I tried recompiling apache using Easy Apache I got this error:
    Critical Warning (VZ): You are only only allowed to use 129 Megabytes of ram! 512 Megabytes is recommended. !!

    I am paying for 512 Mb ram and 1GB Burst

    What do you think this means. 1 I do not have enough ram, 2, I am not getting what I am paying for? Or 3. This is a glitch of some kind?

    Just curious what the community of web hosting techs, and owners has to say about this.

    Alex
    Alex Fuller | Creative Director / Owner
    Extremely experienced, with 5 years service to WHT community.
    LegitDesigns, LLC - Professional Web Design Company

  2. #2
    Join Date
    Feb 2005
    Location
    Australia
    Posts
    5,842
    I'd guess probably all 3 (the glitch being in your host's provisioning system), but to find out,
    Code:
    cat /proc/user_beancounters
    Chris

    "Some problems are so complex that you have to be highly intelligent and well informed just to be undecided about them." - Laurence J. Peter

  3. #3
    Join Date
    Sep 2008
    Location
    Iowa
    Posts
    189
    This is what it said when I ran that command.


    Version: 2.5
    Code:
           uid  resource                     held              maxheld                                          barrier                limit              failcnt
       250136:  kmemsize                 11306581             23121094            10                            2400000            102400000                    0
                lockedpages                     0                    8                                             4096                 4096                    0
                privvmpages                 90377               161736                                           131200               262200               147499
                shmpages                      663                68054                                           256000               256000                    0
                dummy                           0                    0                                                0                    0                    0
                numproc                        62                   81                                             1000                 1000                    0
                physpages                   42135               111106                                                0            200000000                    0
                vmguarpages                     0                    0                                           512000               512000                    0
                oomguarpages                42136               111106                                          1024000              1024000                    0
                numtcpsock                     28                   48                                            10240                10240                    0
                numflock                       11                   15                                            10240                10240                    0
                numpty                          1                    3                                               64                   64                    0
                numsiginfo                      0                   54                                             2048                 2048                    0
                tcpsndbuf                  492440              1288872             4                            0960000             40960000                    0
                tcprcvbuf                  458752              1437752             4                            0960000             40960000                    0
                othersockbuf                26584               104904             2                            0480000             20480000                    0
                dgramrcvbuf                     0                12848             1                            0240000             10240000                    0
                numothersock                   28                   66                                            10240                10240                    0
                dcachesize                 922168              1232248             2                            0480000             20480000                    0
                numfile                      1558                 2702                                           100000               100000                    0
                dummy                           0                    0                                                0                    0                    0
                dummy                           0                    0                                                0                    0                    0
                dummy                           0                    0                                                0                    0                    0
                numiptent                     202                  202                                             4096                 4096                    0
    Alex Fuller | Creative Director / Owner
    Extremely experienced, with 5 years service to WHT community.
    LegitDesigns, LLC - Professional Web Design Company

  4. #4
    Join Date
    Jul 2010
    Location
    Singapore
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    775
    have you reported the issue to ur vps provider ?
    Looking for shared or reseller or VPS Hosting ?
    Try our service at https://www.sosys.net!
    Singapore - Indonesia - Malaysia

  5. #5
    Join Date
    Jun 2009
    Location
    Singapore
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    have you checked with your hosting provider first?
    Jweeb Solutions
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  6. #6
    Join Date
    Jan 2008
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    Quote Originally Posted by Benny Kusman View Post
    have you reported the issue to ur vps provider ?
    I am interested in this as well.

    Some people apparently believe that WHT is the support channel for hosting companies.
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  7. #7
    Join Date
    Feb 2005
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    Australia
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    OP isn't here demanding special treatment - he's asking for opinions.

    FWIW, my opinion is that your VPS is definitely not right and if you ask your host I'm sure they'll be happy to fix it for you.
    Chris

    "Some problems are so complex that you have to be highly intelligent and well informed just to be undecided about them." - Laurence J. Peter

  8. #8
    Join Date
    Sep 2008
    Location
    Iowa
    Posts
    189
    Yes I did check with my host this is what they told me:
    It's not related to the allocated memory your server but a default recommendation by cPanel, you may ignore that as you still would be able to recompile PHP and Apache without any issues.

    I also investigated the actual memory usage of your server and didn't find anything suspicious.
    note I also got this while running the following command:
    dd if=/dev/zero of=/test.img bs=8k count=256k
    I get this message
    -bash: fork: Cannot allocate memory
    Alex Fuller | Creative Director / Owner
    Extremely experienced, with 5 years service to WHT community.
    LegitDesigns, LLC - Professional Web Design Company

  9. #9
    From your post:
    privvmpages FAILED value 147499

    Seems oversold

    The size of private (or potentially private) memory allocated by an application. The memory that is always shared among different applications is not included in this resource parameter.

    Quote Originally Posted by Alex LD View Post
    This is what it said when I ran that command.


    Version: 2.5
    PHP Code:
       uid  resource                     held              maxheld                                          barrier                limit              failcnt
       250136
    :  kmemsize                 11306581             23121094            10                            2400000            102400000                    0
                lockedpages                     0                    8                                             4096                 4096                    0
                privvmpages                 90377               161736                                           131200               262200               147499
                shmpages                      663                68054                                           256000               256000                    0
                dummy                           0                    0                                                0                    0                    0
                numproc                        62                   81                                             1000                 1000                    0
                physpages                   42135               111106                                                0            200000000                    0
                vmguarpages                     0                    0                                           512000               512000                    0
                oomguarpages                42136               111106                                          1024000              1024000                    0
                numtcpsock                     28                   48                                            10240                10240                    0
                numflock                       11                   15                                            10240                10240                    0
                numpty                          1                    3                                               64                   64                    0
                numsiginfo                      0                   54                                             2048                 2048                    0
                tcpsndbuf                  492440              1288872             4                            0960000             40960000                    0
                tcprcvbuf                  458752              1437752             4                            0960000             40960000                    0
                othersockbuf                26584               104904             2                            0480000             20480000                    0
                dgramrcvbuf                     0                12848             1                            0240000             10240000                    0
                numothersock                   28                   66                                            10240                10240                    0
                dcachesize                 922168              1232248             2                            0480000             20480000                    0
                numfile                      1558                 2702                                           100000               100000                    0
                dummy                           0                    0                                                0                    0                    0
                dummy                           0                    0                                                0                    0                    0
                dummy                           0                    0                                                0                    0                    0
                numiptent                     202                  202                                             4096                 4096                    0 

  10. #10
    Join Date
    Feb 2005
    Location
    Australia
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    Not necessarily oversold but certainly badly misconfigured. Your burst memory (privvmpages) barrier and limit are set far too low, directly causing the problems you're experiencing (both easyapache and the "cannot allocate memory" from bash). Any competent host would immediately see this from your beancounters printout and fix it for you.

    Unfortunately...
    It's not related to the allocated memory your server but a default recommendation by cPanel, you may ignore that as you still would be able to recompile PHP and Apache without any issues.

    I also investigated the actual memory usage of your server and didn't find anything suspicious.
    Wow. Is this a very new host? At this point you could either ask for the ticket to be escalated to someone with a clue or just leave and find another host. If there's a 30 day refund available, take it.
    Chris

    "Some problems are so complex that you have to be highly intelligent and well informed just to be undecided about them." - Laurence J. Peter

  11. #11
    Join Date
    Sep 2008
    Location
    Iowa
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    Quote Originally Posted by foobic View Post
    Not necessarily oversold but certainly badly misconfigured. Your burst memory (privvmpages) barrier and limit are set far too low, directly causing the problems you're experiencing (both easyapache and the "cannot allocate memory" from bash). Any competent host would immediately see this from your beancounters printout and fix it for you.

    Unfortunately...

    Wow. Is this a very new host? At this point you could either ask for the ticket to be escalated to someone with a clue or just leave and find another host. If there's a 30 day refund available, take it.

    Thanks for the advice, sadly there is no 30 day refund available. I will however be looking elsewhere. I really thought this host would've pulled through, they had in the past.
    Alex Fuller | Creative Director / Owner
    Extremely experienced, with 5 years service to WHT community.
    LegitDesigns, LLC - Professional Web Design Company

  12. #12
    Join Date
    Nov 2009
    Location
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    Care to share who this host is?

  13. #13
    Join Date
    Apr 2009
    Posts
    1,320
    You paid for 512Mb RAM but did not get it?

  14. #14
    Join Date
    Sep 2008
    Location
    Iowa
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    Quote Originally Posted by cd/home View Post
    Care to share who this host is?
    Proaxxs Not all of their services are bad in fact Don is a pretty nice guy from the few emails I've had with him. But, maybe that hosting just isn't for me.
    Alex Fuller | Creative Director / Owner
    Extremely experienced, with 5 years service to WHT community.
    LegitDesigns, LLC - Professional Web Design Company

  15. #15
    Join Date
    Feb 2005
    Location
    Australia
    Posts
    5,842
    Ok, correction: this is one of those VEPortal (resold Burst.net) VPSs with the strange beancounters, right? In which case I was wrong about the numbers. F-DNS has a detailed explanation here.

    In any case the 147499 fails still indicate a major problem. Perhaps it is oversold, or you're just using more memory than you have available.
    Chris

    "Some problems are so complex that you have to be highly intelligent and well informed just to be undecided about them." - Laurence J. Peter

  16. #16
    Join Date
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    Nevada, US
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    Quote Originally Posted by foobic View Post
    Ok, correction: this is one of those VEPortal (resold Burst.net) VPSs with the strange beancounters, right? In which case I was wrong about the numbers. F-DNS has a detailed explanation here.

    In any case the 147499 fails still indicate a major problem. Perhaps it is oversold, or you're just using more memory than you have available.
    If this is one of ours, just contact our support dept, or have your reseller do such, and let's take a look. No need to cancel if it is something easily fixable...otherwise you'll be jumping from host to host all the time, as issues can arise everywhere...
    .
    .

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