Results 1 to 1 of 1
  1. #1
    Join Date
    Aug 2003
    Location
    Gods Own Country
    Posts
    869

    24/7 Dedicated Server Administrators and USA-Based Phone Support

    Thinking of quality server administration services? Think Bobcares and be at ease.

    Why?


    Bobcares has been a pioneer and key provider of server administration services to web hosts, ISPs and Data Centres since 2001. With offices in 3 countries and a staff of over 300 engineers, Bobcares is the largest outsourced webhosting support provider in the world.

    Bobcares' helps you augment your customer support services by offering your customers 24/7 USA-Based Phone support and dedicated server management teams.



    Phone Support from Bobcares

    USA-Based phone support plans starting at just $99 /month!

    Our USA based Pre-Sales and Tier 1 technical phone support services ensures your customers get the personal attention they need. Based in Phoenix, our staff assures friendly and knowledgable support for your customers anytime of the night or day. Our per minute support plans helps you get the right kind of support that best suits your business requirements

    Features of Phone Support

    • US based phone support
    • Round the clock support
    • Dedicated telephone number
    • Customised responses
    • Expert and friendly support
    • Call back feature available
    • Usage monitoring
    • Call recording feature
    • Pre-sales & sales calls handling
    • Phone support in Spanish available



    Click here to find out more about our Phone Support plans.


    Dedicated Support from Bobcares

    Bobcares' engineers will work exclusively for you, to handle all your technical support requirements.

    Get our dedicated technical support engineers(techs) to help your customers round the clock. You can interview, select and train our engineers in your line of business and have them provide support exclusively for your customers. Your dedicated team will support and manage your servers, without you having to worry about the infrastructural costs of housing your own support team. Start with one dedicated tech, and then add more as required

    Features of a Dedicated Support Team

    1. Exclusive care for your customers
    2. Helpdesk / E-mail support
    3. Live chat support
    4. Train the team in your line of business
    5. Unlimited ticket & unlimited server support
    6. Regular server audits
    7. Proactive measures to maximize uptime of servers
    8. Bobcares takes care of team management
    9. 15 min response time and 4 hrs resolution time(can be customized)



    Click here to find out more about our Dedicate Support plan.


    Overall, we guarantee world class server administration services by integrating USA based phone support with technical support engineers from India.

    About Bobcares

    Bobcares is an ISO 9001:2008 and ISO 27001:2005 certified company, which certifies that we adhere to high quality and information security standards. We currently provide support for over 60,000 servers, hosting over 15 million websites. With over 300 support engineers, we are the largest outsourced webhosting support provider in the world.

    For a free trial of our services:

    E-mail us at [email protected]

    OR

    Call us at 1-(603)724-6595 or 1-(800)-383-5193

    For more information and details about our wide array of services, visit bobcares.com
    Last edited by CD Burnt; 06-06-2011 at 01:34 PM.
    Blessen Cherian
    Follow me on twitter.com/blessenonly
    Over a decade plus in the Hosting Industry

Similar Threads

  1. Replies: 0
    Last Post: 09-29-2010, 12:34 AM
  2. Replies: 1
    Last Post: 02-24-2009, 05:30 AM
  3. Replies: 0
    Last Post: 02-04-2004, 04:28 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •