This is my first post, so hopefully it isn't out of line, but can anyone tell me what's happening at vePortal? I cannot get a hold of them, via ticket, email (to Gavin), phone (voice-mail box is full), or order (I ordered an install a week ago). Are they returning anyones enquiries? I'm not seeing a posting about them recently being unresponsive, so I'm posting this.
Also, is there anyone that can install vePortal for me? I'll pay, but before you IM me please note that I did follow the install instructions in the licence info page, and got everything working except the root logins for the VPS. I've reset the Server to the basic OS (CentoOS 32 bit).
Any info on either vePortal or the installation would be appreciated.
I had to leave the office for a few hours, thanks for the feedback.
ukscservers: Thanks for the install dirrections for SolusVM. Looks simple enough. Thanks for the feedback on Virtualizor as well. The fact is though: I like vePortal.
BurstNET: Thanks for confirming vePortal has been around.
VW-Donna: I'm glad to here you're still around. I guess if you've been having email problems, it explains the voicemail being full, and I suppose you're getting more tickets as a result. Nevertheless #580146 has not been responded too, and you'll note I've opened and closed several in the past week without any response from vePortal. I don't want to go into it here though, so I'll await a reply to #580146.
Well I did get in contact with Gavin, who advised to partition the drive differently, and then disappeared.
I haven't gotten any response from vePortal in 3 days. At some point it appears that the vePortal software was installed on the server, however it was not tested.
I have entered my licencing info, setup plans again (UBC etc.) and attempted to make a VPS, and it has the exact same problems I had when I installed it.
So I have a couple questions for the community:
1) If I pay a software company to install their software, and it doesn't work, what do I do? Is it a given that it isn't installed if it isn't working, or is it a user-beware (check the TOS) issue?
2) vePortal Hardfile Logs show the following error in the setup for the test VPS:
Creating VEID: 100 Now!
Creating VPS with OS Template: debian-5.0-i386-standard
Unable to open /dev/vzctl: No such device or address
Please check that vzdev kernel module is loaded and you have sufficient permissions to access the file.
... it goes on from there to attempt to set various limits on the non-existant VPS, resulting in the expected errors.
As vePortal claims to install openVZ I did not do it ahead of time. Previously when I installed vePortal I had the same error, and while I could install openVZ manually I could not get it to work with vePortal. Anyone had this problem before?
3) I'm still willing to pay to get this installed (and functional)... any takers?
It's a Server running CentOS, 32 bit, 3.1 GHz, 4 GB RAM.