Actually I have not been with them for quite some time.
I am not aware of the issues in January. Please do tell.
I used them when I was a partner in another business last year which was very successful and I rather not share the details of that business as I asked to be bought out so that I can continue my website design business.
I was the main person on the account for about 6 months then I was bought out.
They still use them to my knowledge.
I had a great experience with them. I really enjoyed the customer service and support. They were extremely fast with everything.
I take that back. The building of the server took longer than normal because the first build was not proper so they had to redo it which was at no cost of course.
I was skeptical when that happened but I just stayed and they turned out ok.
I was referred to them by someone I knew from another forum I was a member of.