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Thread: W2 Servers Outages
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05-31-2011, 07:50 PM #1Junior Guru Wannabe
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- Nov 2009
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W2 Servers Outages
We realize several customers have posted about random outages or other issues. We would like to take this time to apologize to those customers and anyone else who has recently had or is having issues with our services.
We are having some growing pains but they are not fatal and we are not going anywhere. =) We have extended an offer to any clients having issues for a refund and we are working hard to get any requested refunds processed as soon as possible. As with any business, we are learning tons and adapting our product offerings and support model to better reflect the needs of our customers. The entire thing has been a big learning process for us all. We have halted sales to allow our staff the opportunity to deal with our issues and sales will re-open on 7/1/2011.
We appreciate your patience and support.
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