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05-31-2011, 06:19 PM #1Junior Guru Wannabe
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Getting Yahoo to accept mail from my VPS
So, I have a VPS that I'm slowly getting familiar with. Previously I was on shared hosting and didn't have any problems. Now that I've moved my sites and accounts to my VPS, I'm finding that mail to Yahoo just isn't being accepted.
This is typical of the message I see in Postfix's mail queue:
host k.mx.mail.yahoo.com[98.139.54.60] refused to talk to me: 421 4.7.1 [TS03] All messages from 178.238.130.240 will be permanently deferred; Retrying will NOT succeed. See http://postmaster.yahoo.com/421-ts03.html
I've filled out Yahoo's 'Bulk Mail Sender Form' and the 'Mail Delivery Issue Form'. The feedback that came back was 'review your methods' (or something similarly vague and unhelpful).
I run Postfix via Webmin. I've managed to get DKIM installed and working. I also have reverse DNS set up. I think I have SPF set up in the DNS records. No bulk or spam mail is sent from the server.
It's vital that I'm able to send emails to my contacts with Yahoo addresses.
Any ideas what I can do to resolve this?
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05-31-2011, 06:26 PM #2Web Hosting Industry Expert
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http://help.yahoo.com/l/us/yahoo/mai.../421-ts03.html
They're blocking the IP due to spam, so if you're not sending spam, you may want to make sure that the server isn't an open relay.█ Michael Denney - MDDHosting.com - Proudly hosting more than 37,700 websites since 2007.
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05-31-2011, 06:35 PM #3Junior Guru Wannabe
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Yeh, I get that, but it's been straight since I moved to my VPS.
Relay is denied for anybody attempting it unauthorised.
It's as if they've just seen the IP address and assumed it's going to be sending spam.
I forgot to mention that I'm on Burstnet. I don't know if it could be something peculiar to their IP range and/ or hosts?
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05-31-2011, 06:47 PM #4Web Hosting Guru
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I am pretty sure there are several threads about this on WHT.
Do a quick search for Burst and Yahoo!
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05-31-2011, 06:56 PM #5
Welcome to the Yahoo merry-go-round
Once Yahoo decide that you're on their permanently deferred list you need to be prepared to fill in the same forms 3 or 4 times over (saving each to a text file will save you time on the next round) while you go through replies from 'Steve', 'Hank' or any of their other pseudo-human robots.
This isn't provider specific or IP range specific - It's how you handle mail that's actually spam or to addresses that don't exist (at your end).
Make sure that you dump (blackhole) rejected mail from Yahoo - Do NOT send it them back or send them anything which gives them extra work to do. If you do you'll just join the queue for the next round of robotic rejection messages.
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05-31-2011, 06:59 PM #6Junior Guru Wannabe
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05-31-2011, 06:59 PM #7
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05-31-2011, 07:02 PM #8Junior Guru Wannabe
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05-31-2011, 07:17 PM #9Web Hosting Guru
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05-31-2011, 07:24 PM #10
Sorry but I'm no Postfix guru so hopefully someone else can tell you the 'how to'. All I can comment on is my experience with Yahoo. They are, to put it frankly, total knobheads when it comes to dealing with incoming mail they'd rather not get. As they gain the bulk of their revenue from advertisers (rather than paying email subscribers) they would rather find an excuse to reduce the cost of handling their huge volume of rejectable inbound mail than deal with it sensibly. Their revenue is derived from you logging into your Yahoo! mail and them pounding you with advertising that you might click on. They answer to their advertisers, not free and paying email subscribers. They would much rather send you a "defer" notice (which sounds temporary) not to cause backlash for what they are actually trying to do - Blacklist you permanently until you are assimilated by the Yahoo Borg. They have to do it that way 'cos they lost most of their competent staff to Google when they started GMail and robbed Yahoo of their employees that passed the simple 2+2=4 test LOL
I can only tell you what works for us (regardless of provider) - If you send them bounced mail, backscatter, spam or 'address not known' mails they'll defer you. And we have many happy emailers on our boxes that send to Yahoo all day (and night) long without ever a problem
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05-31-2011, 07:30 PM #11Junior Guru Wannabe
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^ Thanks. I've just had a quick look around for how to 'blackhole' emails with Postfix, but I can only find stuff for blackholing inbound emails, rather than outbound to Yahoo.
Hopefully someone else can shed some light on what to do.
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05-31-2011, 08:01 PM #12
Sure - I know I've replied to similar threads in the recent past expressing my dislike for Yahoo's revenue-driven tactics
That'll probably fix it for you for now while you jump through the Yahoo form-hoops (possibly 2 or 3 times unfortunately).
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05-31-2011, 11:21 PM #13Junior Guru
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Well, it does have something to do with Burst--though I wouldn't say it's their fault--you're guaranteed to attract more spammers and abusers when you offer prices as low as those at Burst and the result can be that you have large swaths of IP ranges blacklisted by e-mail providers.
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06-01-2011, 11:15 AM #14WHT Addict
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Having used several different VPS around the US lately, my Burst mail experience was the same again at Yahoo.
You need to have setup yourself with SPF, DKIM, and RDNS to match the SMTP helo properly. Then for a few days, Yahoo will do the grey listing routine (450-452). And then it all seems to work fine after that.... providing you don't spam them.
Rossh
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06-01-2011, 05:04 PM #15Junior Guru Wannabe
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Just an update - I sent a second response to their questionnaire and I've received a different response (possibly from a human? Maybe called 'Elmer'?):
Hello James,
Thank you for writing to Yahoo! Mail.
We appreciate your responses to the questionnaire.
However, we will need clarification on the items(*) below:
*If you do remove bouncing email addresses, how many Soft bounces (4xx) does it take to be removed from you list?
*If you do remove bouncing email addresses, how many Hard bounces (5xx) does it take to be removed from you list?
Once we have received the above information, we will make every attempt to resolve your concern.
For assistance with delivery issues to Yahoo! Mail, please visit:
http://help.yahoo.com/l/us/yahoo/mail/postmaster/
Your patience is greatly appreciated.
Thank you again for contacting Yahoo! Mail.
Regards,
Elmer
Yahoo! Customer Care
I await a circular discussion.
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06-16-2011, 08:19 PM #16Junior Guru Wannabe
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This is still battering my head...
Is there anybody who knows how to stop bounce messages being sent to Yahoo! servers from Postfix? I'm not at all familiar with it, unfortunately :/
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06-16-2011, 09:09 PM #17
Assuming your IP's are not TS3 (I believe is the term) from Yahoo (i.e. blocked for 6 months), then you are apparently doing something else to get them to bounce. I would go read a mailer forum for tips of how to structure your emails, headers or whatever is setting off the flags or filters.
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06-17-2011, 08:25 AM #18Junior Guru Wannabe
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09-07-2013, 10:18 AM #19New Member
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Ban Yahoo
I know this isn't possible for many of you, but since I have very few customers using Yahoo, I've decided just to tell them I can't send email to Yahoo. I have a small mailing list (about 160 names) that I operate for a small, non-profit, professional organization (free of charge) and my subscription page just tells people that they have to sign up with a non-Yahoo account.
I know, I'm just a tiny, tiny player going up against a multibillion dollar corporation, but it makes me happy.
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09-07-2013, 10:39 AM #20Web Hosting Master
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I believe it's against the forum rules to necromance such an old thread...
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09-07-2013, 10:42 AM #21Disabled
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Check SPF
Check your SPF is setup properly, it must same as your hostname, and also check your email origin IP , if you submitting emails from another server.
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09-07-2013, 11:05 AM #22Web Hosting Master
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Personally I would worry about Yahoo. Their email system, or what they attempt to call an email system is quite horrible.
Every single person I know with a yahoo email has been hacked and gave up their accounts. Any email I receive from an @yahoo account is either a link to a malware site or spam from a hack account.
People should organized and spam Yahoo. The irony of them blocking people when they need to be blocked.
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