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  1. #1
    Join Date
    May 2011
    Location
    Cleveland ohio
    Posts
    14

    Issue with geting Live Support on whmcs

    Hello i order the live support key with my hosting for whmcs the addon module and they said it was activate for my whmcs but was there a module download suppose to get to put and the whmcs so i can installed or something cuz it wont show up on my whmcs at all

  2. #2
    Join Date
    Mar 2007
    Location
    USA
    Posts
    4,904
    Perhaps your local license hasn't updated yet. Go into your WHMCS and click "Check for Updates" in the help tab.

    Additionally, you can go to [WHMCSURL]/?licensedebug and see if the addon is active on your license.

    *You really should ask them for help though, their support is actually quite decent.

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