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  1. #1
    Join Date
    May 2011
    Cleveland ohio

    Issue with geting Live Support on whmcs

    Hello i order the live support key with my hosting for whmcs the addon module and they said it was activate for my whmcs but was there a module download suppose to get to put and the whmcs so i can installed or something cuz it wont show up on my whmcs at all

  2. #2
    Join Date
    Mar 2007
    Perhaps your local license hasn't updated yet. Go into your WHMCS and click "Check for Updates" in the help tab.

    Additionally, you can go to [WHMCSURL]/?licensedebug and see if the addon is active on your license.

    *You really should ask them for help though, their support is actually quite decent.

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