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You're a web hosting enthusiast who isn't a novice anymore, and can probably find your own answers faster by using Googleฎ search than waiting around for technical support, so why pay more to wait on somebody?
Our thoughts exactly. Hi! We're 10 Gigs and we don't mess around. Well actually, we aren't even here most of the time. We offer reliable hosting at the fraction of the cost of some of the 'other' guys, simply because we don't attend to our support/sales channel 24/7. By reducing the costs of providing technical support, we've eliminated a good chunk of our expenses, all savings that we pass onto you!
24 x 7 x 365 LIMITED Support
Wait? What? Did I just read that correctly? Yes you did.
We do things a bit differently. We offer amazingly reliable hosting, but we don't offer 24/7 technical support.
Can you still get a hold of us? Absolutely.
Will you have to wait long hours? Maybe, maybe not. We try to get back to you within 24 hours, but no guarantees.
We insist that you use Google or browse this awesome web hosting forum you're viewing now to find your answers.
So exactly how often do we check our support desk? We have incoming e-mails that get routed all day long, we try our best to attend to it throughout the day, however, we won't be as bold to say we average less than 10 minutes to answer a ticket. Because honesty counts right?
100% White Label
All of our hostnames, e-mail servers, and name servers are completely brand-free and generic. Rest assured that our service is 100% White label.
99% Uptime Guarantee & 14 Day Money Back Guarantee
99% Uptime backed by SLA, and a 7 Day Money Back policy. If you're unhappy with our services, feel confident that you have up to 14 days to request a refund. No questions asked!