Web Hosting Talk : Web Hosting Main Forums : Hosting Security and Technology : WHM is gone?

[C.P]

I did a graceful reboot and now my WHM page is gone. Everytime I go to WHM, it says this page cannot be display. How do I fix this problem in shell? I'm not very familiar with shell.

[eddy2099]

You might want to check with the WHM/Cpanel vendor which you got the license from. Check to see if the license as expired or if there is a resolution for this.

[pyoor]

Its process probably just didnt start with the server reboot. I would try the following....
cd /etc/rc.d/init.d
ls
-----if you see something along the lines of WHM then...
./whm start
(if it is there then you will want to make it start everytime the server reboots... if you are in RedHat Linux run ntsysv and check it off in the list so it will always load at boot time)
-----if not then...
find / -iname whm
-----hopefully it will pop up or atleast find a configuration file which you may be able to look in to find where the daemon is hiding...

[rajeshprabhu]

are you able to login your SSH...

Have you posted any ticket to datacenter ?


------------
Regards,
Prabhu.

[rajeshprabhu]

Hello,

make sure WHM service is running on the server.
If it is running, log into SSH as root user
run the follwing script /scripts/upcp most of the time this will fix this issue.

--------------
Regards,
Prabhu

[C.P]

Originally posted by pyoor
Its process probably just didnt start with the server reboot. I would try the following....
cd /etc/rc.d/init.d
ls
-----if you see something along the lines of WHM then...
./whm start
(if it is there then you will want to make it start everytime the server reboots... if you are in RedHat Linux run ntsysv and check it off in the list so it will always load at boot time)
-----if not then...
find / -iname whm
-----hopefully it will pop up or atleast find a configuration file which you may be able to look in to find where the daemon is hiding...

You're probably right that the WHM didn't start when the server rebooted. I don't reboot that often and I've never seen this happened before. Cpanel is working fine though.

I can use Putty and login using SSH but after that I'm not too bright here.

I typed this in:

server [~]# cd /etc/rc.d/init.d

And this is what I got:

[/etc/rc.d/init.d]#

So I'm not sure what to do here.

[eddy2099]

Type

./whm start

[C.P]

Originally posted by rajeshprabhu
Hello,

make sure WHM service is running on the server.
If it is running, log into SSH as root user
run the follwing script /scripts/upcp most of the time this will fix this issue.

--------------
Regards,
Prabhu

I did that in SSH but all that did was get SSH to check on the latest version of WHM/Cpanel. Didn't seem to work though.

[C.P]

Originally posted by eddy2099
Type

./whm start

[/etc/rc.d/init.d]# ./whm start

And this is what I get:

bash: [/etc/rc.d/init.d]#: No such file or directory

[eddy2099]

Oops and I did not confirm the prior post.

type

./cpanel3 start

if it stills fails, do a

ls

and see if cpanel3 is listed in there.

[C.P]

Originally posted by eddy2099
Oops and I did not confirm the prior post.

type

./cpanel3

Usage: ./cpanel3 {start|stop|status|restart}

That's what I get. To sound even more stupid. What am I suppose to do here now? Also is there a way to exit Putty/SSH beside just closing the window?

[C.P]

Originally posted by eddy2099
Oops and I did not confirm the prior post.

type

./cpanel3 start

if it stills fails, do a

ls

and see if cpanel3 is listed in there.

Darn it. You re-edited your post again.

Starting Cpanel4 services: [ OK ]
Starting WebMail services: [ OK ]
Starting pop3 services: [ OK ]
Starting Cpanel4 Chat services: [ OK ]
Starting Melange Chat services: [ OK ]
Starting InterChange services: [ OK ]
Starting Cpanel4 ssl services: [ OK ]
Starting Web Host Manager services: [ OK ]

Well hopefully I can get WHM back this time.

[eddy2099]

I posted too fast, type ./cpanel start

then try to access your WHM through your web browser the normal way. It should work, if it does not contact your web host.

[C.P]

Thanks a bunch eddy. It works now. WHM is back. I'm so glad.
Talks about real time support on this forum.

[rajeshprabhu]

if you want a latest version of whm/cpanel, go to the follwoing url
http://layer1.cpanel.net/ and you will get it there. Download it and install it and then try running /script/upcp.

----------
Regards,
Prabhu,..