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  1. #1
    Join Date
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    * $3/M (256MB/500GB/10GB) | $6/M (512MB RAM/20G DISK/1TB BW) | GIGE | INSTANT SETUP!

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  2. #2
    Hi, would you be able to respond to my support ticket #788104 in regards to high latency I/O?
    I'm still getting very slow responses on my VPS:

    # dd if=/dev/zero of=test bs=64k count=1 conv=fdatasync
    1+0 records in
    1+0 records out
    65536 bytes (66 kB) copied, 15.0624 s, 4.4 kB/s

    Again this doesn't happen all the time, but it does _most_ of the time - makes dealing with the server _very_ annoying (eg waiting 10+ seconds for vim to load up - I'm not even going to go into waits for installing stuff).
    This is not an issue caused by any application I'm running, and I've double checked this with iotop, so it's definitely something else on the node.

    If it helps, I've make a simple script which takes the time given by the above dd command, and ran it on a cron every 5 minutes. Here's a graph of the results for one day:

    I'm not sure about your standards, but I personally think a >1 second response is already very slow. From the 288 samples taken above, 225 (78%) exceed 1 second, so this is definitely not some freak occurance. The average of the samples is 10.3s

    I'm quite aware that this is a cheap server, but I think that most people would expect decent I/O response times most of the time. I don't mind if it does get slow at some points in time, but I would expect <1 second responses most of the time.
    I'm also am NOT expecting top notch support, however, the aforementioned ticked was filed 7 days ago, and I then followed it up 4 days ago, and I haven't received any staff response whatsoever (not even a "we're looking into it" response). The ticked is now closed, and doesn't appear to be resolved.

    Now I'm sure every host has its negative complaints but, trying to be as objective as I can, I'd caution anyone looking to host with these guys. Well, maybe I'm just unlucky and got placed on a bad node, so perhaps your usage may vary ($3 for lowest deal, maybe you think it'll be worth the try). But I really do think many applications are sensitive to such absurd I/O response times; I'm not expecting blazing fast I/O, but when doing anything on the server takes at least 10 seconds, it's just unacceptable IMO.

    Thanks for reading
    Last edited by spamainator333; 05-31-2011 at 07:04 AM.

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