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  1. #1

    Web Designer - Hosting and Domain Dilemma

    G'day, so basically my problem is i am going to be starting a web design business at the end of the year, and I am going to be targetting small businesses. These people are not likely to have a solid understanding of the process of how a website is made and then how it is put online, so everyone can see it.
    So what i want to offer is a full start to finish solution where I make the website, organise hosting and also a domain.

    At this stage, I have 3 options:

    Hosting: Reseller hosting so that I can delegate hosting to clients and monitor it.
    Domain Registration: sign the client up to a domain through a 3rd-party resgistrar, in their name of course.

    B) Get a reseller package where I have a site that is run by a 3rd party for both hosting and domains. That way all the customer service is done by the 3rd party organisation and I just get a cut of the price.

    C) Just become an affiliate of a 3rd party site and receive a cut when i refer my clients. problem being that i can't set prices and have direct access to their cPanel and domain settings without permission etc.

    So what do you think?

    Is there an option D???

    Thanks very much for your time,

  2. #2
    Join Date
    Nov 2009
    Option D: Get a VPS at a decent provider which then you can offer a more customised enviroment for your clients as you will have full root access, etc

  3. #3
    Join Date
    May 2011
    California, USA
    Quote Originally Posted by SLDHosting View Post
    Option D: Get a VPS at a decent provider which then you can offer a more customised enviroment for your clients as you will have full root access, etc
    The issue with that is that now you have to buy all your cPanel and WHMCS (ect.) licenses which is quite costly if your just starting.

  4. #4
    Quote Originally Posted by ryansworld10 View Post
    The issue with that is that now you have to buy all your cPanel and WHMCS (ect.) licenses which is quite costly if your just starting.
    Very much agree, seems a bit expensive considering I am just starting out and the scale of my operations.

    But i like the ideas

  5. #5
    Join Date
    Jan 2010
    San Francisco
    I'm not quite sure what you mean by B with a reseller account and how they provide customer service and you get a cut of the price.

    If you're truly set on providing hosting along with your design services, I would opt for a simple reseller account, which I believe is your option A. A VPS, as mentioned above, will not only add to your costs, but will add to your responsibilities as you now have to manage or pay for someone to manage the server for you.

    If you haven't thought about this yet, really consider if adding hosting to your design services will add enough value to swing potential clients your way. I was in your situation a few years back when I did freelance design work and I concluded that I really did not want to be receiving calls from clients about why their website/email are down. I'd rather educate them the best I could about hosting providers and let them make the choice and fully understand that it's a completely separate service/entity. Anyways, just something to consider if you haven't already.

  6. #6
    Join Date
    Oct 2007
    Hong Kong
    Joining an affiliate program is something you should consider especially if you do not have the resources to provide 24/7 support. Otherwise you can set up a partnership with a local host and set up a commission schedule, in case your clients want to deal with someone they can reach easily. | HostGamma Europe | HostGamma Asia
    USA, Canada, Brazil, UK, Netherlands, HK, Taiwan, Korea, Japan, Singapore and more

  7. #7
    Join Date
    Aug 2010
    White Bear Lake MN.
    I second the Affiliate program option

    but what I found was alot of these provider over sell their hosting why we see alot of the dollar hosting showing up now

    I found one that offers me the abilty to offer webhosting as an affiliate while at the same time to resell my own space to others and i can personally chat with the owners

  8. #8
    Join Date
    Jan 2008
    I personally would go with a reseller account. If it's for local small businesses then really they'll only be contacting you during office hours, so you'd get away without the 24/7 support.

    Or you could take a look for providers offering EndUser Support with their plans, I've heard great things about InnoHosting who appear to offer EndUser support and whmcs. Might be worth a look, as you'd still keep all the profits but wouldn't have to do anything but create the accounts in WHM and manage the websites
    Adam Hoban.
    ManobanWeb Group
    UK and US - Shared & Reseller Hosting Solutions

  9. #9
    Join Date
    May 2011
    Fort Lauderdale, Florida
    Yea, I agree with MB's second paragraph. You'll spend a little more on hosting, but you'll get to keep much more of your gross income.
    Small start-ups generally don't have the resources to provide effective 24/7 support, while doing the face to face local selling they need to do.
    Good Luck!

  10. #10
    Small VPS you can offer specific prices and options for your clients and then you can also gain access to their control panel when needed

    or why dont you speak to a small hosting company look at getting a partnership with them and have the hosting on their servers that way you dont have to have technical staff to hand if something goes wrong

  11. #11
    Join Date
    Jun 2011
    Toronto, Canada

    Work with a company who has account manager or pro sales staff


    I suggest to work with a company who can assign you a sales rep and create a plan per case. this way your customers can receive a service which suits them properly and also you get get your cut.

    Or get a server with professional/management support service

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