Results 1 to 25 of 35
Thread: hivelocity.net down ?
-
05-27-2011, 06:16 AM #1Web Hosting Master
- Join Date
- Mar 2009
- Posts
- 3,700
hivelocity.net down ?
Hi,
one of my server is unreachable,
i do tracert,it seems the node of hivelocity's router do not get response,
do you get the same issue?
thanx
-
05-27-2011, 06:18 AM #2Newbie
- Join Date
- Nov 2010
- Posts
- 14
same issues here hivelocity's router do not get response, tried from different networks
-
05-27-2011, 06:25 AM #3Junior Guru
- Join Date
- Oct 2007
- Posts
- 240
I can't reach my server or the support website. Clearly they have a network problem this morning.
-
05-27-2011, 06:28 AM #4
3 different networks, the same response all 3 times:
Code:traceroute to hostname (ipaddr), 30 hops max, 40 byte packets 1 (122.201.72.2) 1.130 ms 1.123 ms 1.156 ms 2 (122.201.64.228) 1.443 ms 1.463 ms 1.527 ms 3 (121.200.226.78) 4.498 ms 4.610 ms 4.603 ms 4 (121.200.224.87) 2.395 ms 2.686 ms 2.777 ms 5 216.6.124.145 (216.6.124.145) 1.636 ms 1.629 ms 1.619 ms 6 Pos-channel1.mcore4.PDI-PaloAlto.as6453.net (207.45.213.133) 173.667 ms 173.017 ms 173.030 ms 7 if-0-0-0.mcore3.PDI-PaloAlto.as6453.net (216.6.29.37) 552.095 ms 552.101 ms 552.090 ms 8 if-1-1-0-0.tcore1.PDI-PaloAlto.as6453.net (216.6.29.66) 255.450 ms 255.827 ms 255.819 ms 9 if-4-0-0.core1.DDV-Denver.as6453.net (66.198.127.70) 190.191 ms 190.264 ms if-0-0-0.core1.DDV-Denver.as6453.net (66.198.127.58) 213.899 ms 10 if-1-0-0.core1.CT8-Chicago.as6453.net (66.110.27.5) 211.711 ms 211.407 ms 211.449 ms 11 if-5-921.tcore2.AEQ-Ashburn.as6453.net (66.110.27.54) 263.884 ms 263.901 ms 264.162 ms 12 216.6.42.14 (216.6.42.14) 260.303 ms 260.515 ms 260.188 ms 13 tpa1-ar3-ge-1-0-0-0.us.twtelecom.net (66.192.247.242) 275.169 ms 274.268 ms 274.277 ms 14 * * * 15 * * * 16 * * * 17 * * * 18 * * * 19 * * * 20 * * * 21 * * * 22 * * * 23 * * * 24 * * * 25 * * * 26 * * * 27 * * * 28 * * * 29 * * * 30 * * * [root@server1 ~]: traceroute linux-tech.net traceroute to linux-tech.net (68.233.248.163), 30 hops max, 40 byte packets 1 gw.BS2-30.as29550.net (213.229.103.65) 1.074 ms 1.102 ms 1.103 ms 2 the-a.3.magic.as29550.net (92.48.95.49) 1.105 ms 1.155 ms 1.157 ms 3 vl667.hex-7600.as29550.net (92.48.95.9) 1.384 ms 1.402 ms 1.399 ms 4 xe-1-2-0.lon21.ip4.tinet.net (77.67.67.137) 1.396 ms 1.399 ms 1.392 ms 5 xe-0-0-0.lon14.ip4.tinet.net (89.149.183.162) 2.219 ms xe-1-0-0.lon14.ip4.tinet.net (89.149.183.166) 1.382 ms 1.387 ms 6 213.200.77.234 (213.200.77.234) 30.179 ms 1.648 ms 1.633 ms 7 * * * 8 * * * 9 * * * 10 * * * 11 * * * 12 * * * 13 * * * 14 * * * 15 * * * 16 * * * 17 * * * 18 * * * 19 * * * 20 * * * 21 * * * 22 * * * 23 * * * 24 * * * 25 * * * 26 * * * 27 * * * 28 * * * 29 * * * 30 * * * [root@server ~]: traceroute linux-tech.net traceroute to linux-tech.net (68.233.248.163), 30 hops max, 38 byte packets 1 newlevelhosting.com (75.126.47.81) 0.411 ms 0.292 ms 0.285 ms 2 po101.dar02.sr01.dal01.networklayer.com (66.228.118.157) 0.289 ms 0.274 ms 0.287 ms MPLS Label=11669 CoS=6 TTL=1 S=0 3 ae6.bbr02.eq01.dal03.networklayer.com (173.192.18.212) 0.292 ms 0.252 ms 0.236 ms 4 * * * 5 vlan80.csw3.Dallas1.Level3.net (4.69.145.190) 0.514 ms vlan70.csw2.Dallas1.Level3.net (4.69.145.126) 0.621 ms vlan90.csw4.Dallas1.Level3.net (4.69.145.254) 1.825 ms 6 ae-71-71.ebr1.Dallas1.Level3.net (4.69.151.138) 0.769 ms ae-61-61.ebr1.Dallas1.Level3.net (4.69.151.126) 0.632 ms ae-81-81.ebr1.Dallas1.Level3.net (4.69.151.150) 0.627 ms 7 ae-1-12.bar2.Tampa1.Level3.net (4.69.137.117) 24.234 ms 52.605 ms 24.368 ms 8 ae-0-11.bar1.Tampa1.Level3.net (4.69.137.109) 24.185 ms 24.286 ms 24.283 ms 9 * * * 10 * * * 11 * * * 12 * * * 13 * * * 14 * * * 15 * * * 16 * * * 17 * * * 18 * * * 19 *
-
05-27-2011, 06:31 AM #5Junior Guru
- Join Date
- Oct 2007
- Posts
- 240
I use Total Server Solutions for linux management, they had put in a ticket with HiVelocity prior to me receiving a page/text from Hyperspin monitoring, as TSS do their own server monitoring. HiVelocity just responded to the ticket saying that they have a network issue in part of the DC that they are working on. Hopefully, it's quickly resolved.
-
05-27-2011, 06:32 AM #6Newbie
- Join Date
- Jun 2008
- Location
- NZ
- Posts
- 17
yep.. server down..
68.233.249.*..
-
05-27-2011, 06:32 AM #7
Well, it's already not been 'quickly resolved', it's been going on for close to an hour now.
-
05-27-2011, 06:37 AM #8Junior Guru Wannabe
- Join Date
- Jan 2008
- Posts
- 41
Yes I'm down too. Its been offline for sometime now
-
05-27-2011, 06:39 AM #9Junior Guru
- Join Date
- Oct 2007
- Posts
- 240
FWIW, at least with my server, it was around 5:00 am CDT. Hyperspin successfully connected at 4:57 and then couldn't connect at 5:00.
Code:May 27 2011 05:03:23 AM Roubaix, France DOWN connection timeout May 27 2011 05:02:41 AM Ashburn, Virginia, USA DOWN cannot connect to port 80 May 27 2011 05:01:20 AM Frankfurt, Hesse, Germany DOWN connection timeout May 27 2011 05:00:00 AM Seattle, Washington, USA DOWN connection timeout May 27 2011 04:56 AM May 27 2011 04:56:55 AM Maidenhead, Berkshire, UK UP 202ms 161ms 0ms 258ms 476ms 1097ms View Response May 27 2011 04:53 AM May 27 2011 04:54:10 AM Ashburn, Virginia, USA UP 7ms 35ms 0ms 129ms 108ms 279ms View Response
-
05-27-2011, 06:44 AM #10
You're right, I misread the time on the alert, was in fact closer to 5am.
AND WE'RE BACK!!! Yay, now I can start getting all my "service is down" notifications. Uggh
-
05-27-2011, 06:47 AM #11Newbie
- Join Date
- Nov 2010
- Posts
- 14
my server are back online now
-
05-27-2011, 07:39 AM #12Junior Guru
- Join Date
- Oct 2007
- Posts
- 240
Down for 39 minutes according to Hyperspin. Fortunately, outages like this have been rare with HiVelocity.
-
05-27-2011, 08:55 AM #13
From what I can tell the network issue was for around the 39 minutes you are stating. It was not our entire network that was affected but specific vLans. I will be posting a full explanation on this event on our forum shortly once I have all the information.
I am very sorry for any inconvenience this caused those of you who were affected. Feel free to email me direct if you would like to discuss this more.
-
05-27-2011, 08:57 AM #14Junior Guru
- Join Date
- Oct 2007
- Posts
- 240
-
05-27-2011, 09:19 AM #15Newbie
- Join Date
- Jun 2008
- Location
- NZ
- Posts
- 17
Thanks communications Hivelocity.
-
05-27-2011, 10:50 AM #16Web Hosting Master
- Join Date
- Mar 2009
- Posts
- 3,700
the router get down again ?
-
05-27-2011, 11:18 AM #17
What communication? 3 hours after the event occurs? really, that's "great communication"?
Truth be told, this is getting beyond tiring. This is just the latest in a long string of routing events at hivelocity since midnight tonight. Once again, routing is completely and totally down, yet we get nothing for communication at all. Even their "status" page lies and says "we're up", did before, does now.
Come on Hivelocity, get with the program. Find and fix whatever's going on!!!
-
05-27-2011, 11:22 AM #18Newbie
- Join Date
- Nov 2010
- Posts
- 14
down again here
-
05-27-2011, 11:24 AM #19Newbie
- Join Date
- Jun 2008
- Location
- NZ
- Posts
- 17
there we go back up again
-
05-27-2011, 11:26 AM #20
Yup
Like I said, been this way all damn night.
Give it an hour or two, it'll go right back to 'down' again
-
05-27-2011, 11:29 AM #21Web Hosting Master
- Join Date
- Mar 2009
- Posts
- 3,700
over many times fail,i really need to move my servers out...
-
05-27-2011, 12:08 PM #22Newbie
- Join Date
- Nov 2010
- Posts
- 14
are back again, I contacted chat support tell me this are fixed now.
-
05-27-2011, 12:48 PM #23
We have posted an EOD and follow ups here- http://forums.hivelocity.net/network...html#post15659
Once again, we are very sorry to those of you who have been affected today.
-
05-27-2011, 12:52 PM #24Temporarily Suspended
- Join Date
- Apr 2011
- Location
- Edmonton, Alberta, Canada
- Posts
- 60
Glad to see this resolved, Hivelocity is defiantly quick to get their services back up and running; especially the fact that it went down so early in the morning.
-
05-27-2011, 01:55 PM #25Junior Guru
- Join Date
- Oct 2007
- Posts
- 240
I disagree. This is three hours coming to a third party forum to give us an update. I consider that good communication. I received an update in my trouble ticket within 15 minutes or so.
As to downtime, the only downtime that HiVelocity registered was from 5:00am-5:40am or so this morning. The, around 11:00 this morning there was another brief outage, which was apparently the rebooting of the router. I did not experience a series of problems since midnight. I know I was on my site until about 12:40 central time, and all was fine then, and I didn't get my server down alert until 5:12 (12 minutes after it went down, which is how my alerts are setup).
Similar Threads
-
hivelocity.net down?
By unable2stay in forum Providers and Network Outages and UpdatesReplies: 13Last Post: 02-27-2010, 09:39 AM -
HiVelocity.net down?
By linksys in forum Providers and Network Outages and UpdatesReplies: 8Last Post: 12-30-2008, 12:00 PM -
what about hivelocity.net ?
By bamca in forum Dedicated ServerReplies: 11Last Post: 08-28-2007, 09:50 PM -
Hivelocity.Net Gone?
By HostBreak in forum Providers and Network Outages and UpdatesReplies: 11Last Post: 03-28-2005, 09:43 AM -
Hivelocity.net - what do you think?
By VioneX-Studio in forum Dedicated ServerReplies: 44Last Post: 11-25-2004, 05:25 AM