Page 1 of 3 123 LastLast
Results 1 to 25 of 57
  1. #1
    Join Date
    Jul 2008
    Location
    united states
    Posts
    98

    Thumbs down LA Datacenter (I Need to move from Quadranet) Where to?

    Hi, I have servers in L.A hosted by Quadranet.
    The last 4-5 months Quadranet totally blows, and I've been moving customers off that machine to other good datacenters.

    I still want an L.A location though, just something good.
    This is the 3rd L.A host we have tried. what the hell is wrong with these LA companies?

    does anyone know where I can move too?

    I'm starting to think the entire LA city has horrible networking and that I may not be able to offer it.

    Anyone have a good LA server?

    NOTE: Quadranet cant even acknowledge how bad their network issue is: even with MTRs, traceroutes and all.
    I hate moving, its a last resort when a datacenter is so horrible that they themselves cannot resolve the problem. Suggestion: stay away from Quadranet
    Last edited by mavmike; 05-26-2011 at 03:56 PM.
    www.makeavoice.com
    Contact webmaster@makeavoice.com
    Shoutcast & Teamspeak 3

  2. #2
    Join Date
    Jan 2010
    Posts
    652
    If you have had those types of results with 3 companies, then it is time for self assessment.

  3. #3
    What are the other 2 datacenters you moved away from?

  4. #4
    Join Date
    Jul 2008
    Location
    united states
    Posts
    98
    they dont exist anymore, I know its not us as I have dozens of other machines world wide and they never give us a problem. So, thats just silly.

    I just need some company in LA to step up and stop sucking hard
    www.makeavoice.com
    Contact webmaster@makeavoice.com
    Shoutcast & Teamspeak 3

  5. #5
    Join Date
    Mar 2009
    Location
    Austin, TX
    Posts
    935
    I inquired Quadranet sales repeatedly several times few weeks back and no one ever got back to me. Made me felt like it's a ghost ship.

    Have you tried WebNX? They have co-lo listed on their website.
    SysAdmin.xyz
    Having severs with customer data on it without proper monitoring is like having one night stand without using protections - eventually, there will be an 'oh s**t!' moment.

  6. #6
    Join Date
    Jul 2008
    Location
    united states
    Posts
    98
    BurstNet was one of the others we also left in LA
    www.makeavoice.com
    Contact webmaster@makeavoice.com
    Shoutcast & Teamspeak 3

  7. #7
    Join Date
    Jul 2008
    Location
    united states
    Posts
    98
    thanks, I'll consider moving to WebNX next, any other recommendations?
    www.makeavoice.com
    Contact webmaster@makeavoice.com
    Shoutcast & Teamspeak 3

  8. #8
    Join Date
    Oct 2007
    Posts
    4,332
    I second the recommendation of WebNX. A solid provider indeed.
    [ James Lee - Cloud & Web Hosting Specialist 10+ Years WHT Veteran]

    [ Magento Performance Consultation by Magento Master ]

  9. #9
    Join Date
    Jul 2008
    Location
    united states
    Posts
    98
    I just spoke with WebNX live support, it was fast and great answers.
    I like how this is starting and am preparing the move over to WebNX now.

    Given how bad Quadranet/Burstnet were I'll probably end up staying at WebNX for very long.

    Now for all the hard work of moving full machines :\
    www.makeavoice.com
    Contact webmaster@makeavoice.com
    Shoutcast & Teamspeak 3

  10. #10
    Join Date
    Sep 2004
    Location
    Miami, FL
    Posts
    2,762
    If you're going to Colocate your servers on a smaller basis then why not try this 2 as well, CalPOP and Ubiquity Servers.

    If you're doing a lot, then look directly at Equinix or maybe for 1/2 or 1/4 Rack, IX2 might do it for you.
    Aaron Ong
    Dedicated Servers - 100TB Servers - 100Mbps Unmetered Servers - Web Hosting - CDN Network
    Servers in Central, East/West Coast USA, EUROPE and ASIA
    Welltodo Century
    - www.welltodocentury.com

  11. #11
    Join Date
    May 2006
    Location
    NJ, USA
    Posts
    6,645
    Ubiquity rules.
    AS395558

  12. #12
    Join Date
    Jul 2009
    Location
    The backplane
    Posts
    1,788
    Quote Originally Posted by aodat2 View Post
    If you're going to Colocate your servers on a smaller basis then why not try this 2 as well, CalPOP and Ubiquity Servers.
    CalPOP is awful . . . unless something has changed recently. Ubiquity is awesome though.

  13. #13
    Join Date
    Aug 2007
    Location
    L.A., CA
    Posts
    3,710
    Quote Originally Posted by quad3datwork View Post
    I inquired Quadranet sales repeatedly several times few weeks back and no one ever got back to me. Made me felt like it's a ghost ship.
    We have no open and un-replied tickets. If you didn't get a response your spam filter may be blocking our replies.
    EasyDCIM.com - DataCenter Infrastructure Management - HELLO DEDICATED SERVER & COLO PROVIDERS! - Reach Me: chris@easydcim.com
    Bandwidth Billing | Inventory & Asset Management | Server Control
    Order Forms | Reboots | IPMI Control | IP Management | Reverse&Forward DNS | Rack Management

  14. #14
    Join Date
    Jul 2006
    Location
    Florida
    Posts
    155
    I've heard good things about WebNX, Ubiquity, and colocrossing.
    // Real Web Technologies, Inc. - www.rwebtech.com
    John Rodstrom - Chief Executive Officer - J.Rodstrom@rwebtech.com
    Web Design, Development & Hosting

  15. #15
    Join Date
    Apr 2000
    Location
    Nevada, US
    Posts
    5,550
    Quote Originally Posted by mavmike View Post
    BurstNet was one of the others we also left in LA
    Quote Originally Posted by mavmike View Post
    Given how bad Quadranet/Burstnet were I'll probably end up staying at WebNX for very long.

    Care to give some details? Possibly some ticket numbers?

    I don't see makeavoice.com OR the name on the makeavoice.com domain registration as ever having been a client of ours.

    Considering that we have only been offering LA dedicated server a little over a month, we have sold hundreds and I can count the number of cancellations of them on two hands still, I find these comments troublesome that you have made.

    Please supply further information to support your claims, as it sounds like there is more to this story then you have supplied here... .
    .
    SmartHost™ - Intelligent Hosting! - Multiple Locations - US/EU! - Ultra-Fast NVME SSD VPS!
    http://www.smarthost.net - sales@smarthost.net - Resale/Affiliate Programs
    Cloud Hosting - VPS Hosting - Dedicated Servers - Colocation - Flux Capacitors

  16. #16
    Join Date
    Nov 2009
    Location
    Cincinnati
    Posts
    1,585
    I love burstnet on the forum, they come in and slam the a$$holes and make a hell of a show.

    Way to go burst, that's what I call sticking by your company! FTW!

  17. #17
    Join Date
    Jul 2007
    Location
    Tech Belt
    Posts
    8,160
    I'll also throw in a recommendation for Ubiquity. Their LA location is pretty nice.
    Nothing here right now.

  18. #18
    I can tell you WebNX runs a tight, tight ship. Excellent Network, Excellent Uptime, and fast support. We use them for dedicated, but it was my impression they did not offer any more colo last time I checked?

  19. #19
    Join Date
    Apr 2000
    Location
    Nevada, US
    Posts
    5,550
    Quote Originally Posted by Visbits View Post
    I love burstnet on the forum, they come in and slam the a$$holes and make a hell of a show.

    Way to go burst, that's what I call sticking by your company! FTW!

    Hey, if the guy has a legitimate gripe, then so be it...but throwing out comments like that with no details and no evidence, well that just doesn't sit well with us...
    .
    .
    SmartHost™ - Intelligent Hosting! - Multiple Locations - US/EU! - Ultra-Fast NVME SSD VPS!
    http://www.smarthost.net - sales@smarthost.net - Resale/Affiliate Programs
    Cloud Hosting - VPS Hosting - Dedicated Servers - Colocation - Flux Capacitors

  20. #20
    Join Date
    Aug 2007
    Location
    L.A., CA
    Posts
    3,710
    After researching your account (the OP), we have found that a lot of the issues you experience are related to your own server being DDOSed. There has been an incident where the in-rack PDU failed and your server had a downtime then, but the majority of your issues are DDOS attacks or related to improper use of your IPs.
    We have also had issues recently due to clients attracting DOS attacks to their machines and in effect causing harm to surrounding customers in the same rack due to saturating switch uplinks. These attacks are usually on the scale of 5Gbps+ so they saturate individual rack access switch uplinks.
    We are trying to make great strides to have these customers move off our services as quickly as possible (and as quickly as we can identify possible DOS targets).

    I would have preferred to just discuss this privately with you instead of making it public but I feel we need to represent our side of the story as well so as to not be misrepresented.


    3568xx – customer tried to use gateway IP instead of a usable IP
    3796xx – customer again tried to use a “unusable” IP
    3830xx – customer experiences network drops, doesn’t reply to our requests
    3971xx – customer IP disabled due to DDOS, which affects entire server due to attack
    4013xx – customer IP disabled due to DDOS, which affects entire server due to attack
    4013xx – customer name server IP disabled due to DDOS
    4013xx – customer using unusable “gateway” IP instead of usable IP and then suddenly just closed ticket
    4013xx – customer IP disabled due to DDOS, which affects entire server due to attack
    4013xx – customer IP disabled due to DDOS, which affects entire server due to attack
    4065xx – legitimate downtime due to PDU failure
    Last edited by ItsChrisG; 05-26-2011 at 05:46 PM.
    EasyDCIM.com - DataCenter Infrastructure Management - HELLO DEDICATED SERVER & COLO PROVIDERS! - Reach Me: chris@easydcim.com
    Bandwidth Billing | Inventory & Asset Management | Server Control
    Order Forms | Reboots | IPMI Control | IP Management | Reverse&Forward DNS | Rack Management

  21. #21
    Join Date
    Apr 2000
    Location
    Nevada, US
    Posts
    5,550
    Quote Originally Posted by CGotzmann View Post
    After researching your account (the OP), we have found that a lot of the issues you experience are related to your own server being DDOSed.
    Sounds familiar, and I can only assume the same occured with us.

    OP: If you have DDOS issues, best to ask for help around here, rather than badmouthing providers that appear to have done nothing wrong and jumping from host to host.
    Save yourself the aggravation and attend to your needs properly...
    .
    .
    SmartHost™ - Intelligent Hosting! - Multiple Locations - US/EU! - Ultra-Fast NVME SSD VPS!
    http://www.smarthost.net - sales@smarthost.net - Resale/Affiliate Programs
    Cloud Hosting - VPS Hosting - Dedicated Servers - Colocation - Flux Capacitors

  22. #22
    Join Date
    Nov 2009
    Location
    Cincinnati
    Posts
    1,585
    Quote Originally Posted by BurstNET View Post
    Hey, if the guy has a legitimate gripe, then so be it...but throwing out comments like that with no details and no evidence, well that just doesn't sit well with us...
    That's my point, you guys stand up for your company and a lot of other people just get walked on.

    I bought a VPS with you for 1 month and cancelled it, I cancelled because the only reason I got it was to see if what anyone said was actually true.

    Turns out it had 31 days uptime (the entire billing period I had it..) and never once became unresponsive. For $5 you can't go wrong there.. I gotta say I don't understand how you can run the operation at such rock bottom prices but for un-managed services its a damn good deal.

    Props guys.
    'Ripcord'ing is the only way!

  23. #23
    Hi Mavmike,

    Don't you think you should say something else then "All these data centers suck" ? Use some detail and explain yourself.

    Oh one more thing Mike. You suck. Why do you keep buying service from Los Angeles data centers in the first place if you're in canada? If you're trying to reach asia you can also try San Fran/San Jose/the bay area data centers. I believe there's something wrong with you.

  24. #24
    Join Date
    Mar 2009
    Location
    Austin, TX
    Posts
    935
    Quote Originally Posted by CGotzmann View Post
    We have no open and un-replied tickets. If you didn't get a response your spam filter may be blocking our replies.

    Ticket #408457 was created by your system. But I already went with WebNX, thanks anyway.

    May 10th.
    Thank you for contacting QuadraNET.com

    Your email has been received by the QuadraNET Sales department.

    Your ticket number is: 408457

    We will attempt to reply to your query as soon as possible. The sales department may be unavailable during the weekend, non-business hours, United States recognized holidays. Our time zone is GMT - 8 (Pacific Standard Time).


    Thank You!
    SysAdmin.xyz
    Having severs with customer data on it without proper monitoring is like having one night stand without using protections - eventually, there will be an 'oh s**t!' moment.

  25. #25
    Join Date
    Jun 2007
    Location
    Connecticut
    Posts
    106
    WebNX for the win Dan will treat you well.

    He always has treated us well
    Adam Piatek - CTO Ritmo Technology Group
    Dedicated Servers, Web Hosting Solutions Ventrilo Servers
    adam (at) ritmohost (dot) com

Page 1 of 3 123 LastLast

Similar Threads

  1. QuadraNet - Datacenter Support Manager (Los Angeles based ONLY)
    By ItsChrisG in forum Employment / Job Offers
    Replies: 0
    Last Post: 01-24-2011, 05:31 AM
  2. DataCenter Move
    By rlanham in forum Colocation, Data Centers, IP Space and Networks
    Replies: 29
    Last Post: 04-01-2008, 04:16 AM
  3. How to move from a datacenter to another
    By Lem0nHead in forum Hosting Security and Technology
    Replies: 15
    Last Post: 05-26-2004, 02:28 PM
  4. Unitedcolo Datacenter Move
    By GeorgeMN in forum Dedicated Server
    Replies: 136
    Last Post: 07-01-2003, 04:42 PM
  5. Replies: 2
    Last Post: 12-06-2001, 12:55 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •