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  1. #1
    Join Date
    Feb 2007
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    USA, UK, Singapore
    Posts
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    * Celebrating Chicago Hyper-V VPS Launch - $20/m Recur OFF - From $19/m only (1G RAM)

    Hello Everyone!

    Massive Discounts on all of our Windows Hyper-V VPS' are back - now also in Chicago!

    30GB HDD / 1GB Dedicated RAM / 1 vCPU / 300GB Premium Bandwidth VPS - Just $19/m


    Limited Time Offer :


    ➔ Use Coupon code 20SPSVPS to obtain $20/m recurring discount for a year - Limited Time only!


    Read - what our customers are saying about us


    5 - Star Customer Rating - http://www.ratepoint.com/seereviews/18947

    Latest Hot Features:

    ➔ Dual Processor Octa-Core (Total 16 cores) (New!)
    ➔ 48 - 72 GB RAM (New!)
    ➔ Premium 1 Gbps Redundant Full Duplex Connectivity (New!)

    General Features:

    ➔ Root/Terminal/RDP Access to the server
    ➔ Dedicated Memory & Disk space
    ➔ Install anything
    ➔ Dedicated IP's
    ➔ Host Unlimited Websites/Databases
    ➔ Bandwidth Monitoring Graphs (New!)

    Operating System Choices (No additional charges):

    ➔ Windows 2008 R2 x64 (Standard Edition)
    ➔ Windows 2008 R2 x64 (Standard Edition) - Bare OS
    ➔ Windows 2008 x32 (Datacenter/Enterprise)
    ➔ Windows 2003 x32 (Enterprise/Datacenter)

    Included SmarterBundle Software worth $800 With All Plans:

    ➔ SmarterMail 7.x Pro (250 Users)
    ➔ SmarterStats 5.x Pro (50 Websites)
    ➔ SmarterTrack 4.x Pro (2 Agents)


    VPS Plans:


    1) Bronze VPS Plan
    Raid 10 Disk space: 30 GB
    Guaranteed Dedicated RAM: 1 GB
    Processor (vCPU): 1Bandwidth: 300 GB/mon
    Details

    Price:

    $19/m
    (w/ code: 20SPSVPS)
    - retail $39/m

    (Order)
    2) Silver VPS Plan
    Raid 10 Disk space: 40 GB
    Guaranteed Dedicated RAM: 2 GB
    Processor (vCPU): 2
    Bandwidth: 400 GB/mon
    Details

    Price:
    $39/m (w/ code: 20SPSVPS) - retail $59/m

    (Order)
    3) Gold VPS Plan
    Raid 10 Disk space: 80 GB
    Guaranteed Dedicated RAM: 4 GB
    Processor (vCPU): 2
    Bandwidth: 800 GB/mon
    Details

    Price:
    $79/m (w/ code: 20SPSVPS) - retail $99/m

    (Order)
    4) Platinum VPS Plan
    Raid 10 Disk space: 160 GB
    Guaranteed Dedicated RAM: 8 GB
    Processor (vCPU): 2
    Bandwidth: 1600 GB/mon
    Details

    Price:
    $169/m (w/ code: 20SPSVPS) - retail $189/m

    (Order)
    Compare All Plans


    Web Based VPS Management Panel Features:

    ➔ View CPU Utilization
    ➔ View Memory Utilization
    ➔ View Disk space Allocation
    ➔ Access VPS via Remote Desktop Web Connection (RDWC)
    ➔ Start / Turn Off / Shut Down VPS
    ➔ Reboot (Forced Shut down then Start)
    ➔ Pause / Resume VPS
    ➔ Reset (cold “hardware” reset)

    Pre-installed Components:

    ➔ IIS 6 / IIS 7
    ➔ MS FTP Server
    ➔ MS DNS Server
    ➔ Classic ASP 3.0
    ➔ ASP.NET (1.1 / 2.0 / 3.0 / 3.5 SP1)
    ➔ PHP 5
    ➔ SmarterMail 7.x
    ➔ SmarterStats 5.x

    Optional Components:

    ➔ MySQL 5
    ➔ MS SQL Server (Express/Web/Standard edition)
    ➔ WebsitePanel

    Addon Licenses:

    ➔ MS SQL 2008 Web Edition
    ➔ MS SQL 2008 Workgroup Edition
    ➔ MS SQL 2008 Standard Edition

    Host Server Configuration / Features:

    ➔ Dual Processor Octa-core (Total 16 cores) (New!)
    ➔ 48 - 72 GB RAM
    ➔ Premium 1 Gbps Redundant Connectivity (New!)
    ➔ Fast 15k Disks
    ➔ RAID 10 Disk Array
    ➔ Windows 2008 Datacenter Edition R2 x64 with Hyper-V
    ➔ 24x7 Ping/Service Monitoring

    Included Management Features:

    ➔ Initial Setup along with pre-installed features
    ➔ Operating System Updates
    ➔ Troubleshooting Network Problems
    ➔ Reverse DNS Setup
    ➔ 24x7 In house Technical Support Team

    Off Server Backups:

    ➔ Available at $10/m for each slot of 10 Gb backup space.

    Guarantees:

    ➔ 99.9% Network uptime guarantee
    ➔ 100% Power uptime guarantee

    Read - what our customers are saying about us

    5 - Star Customer Rating - http://www.ratepoint.com/seereviews/18947

    Support:

    ➔ 24x7 Ticket / Email based Support
    ➔ Emergency phone support
    ➔ Online Powerful Knowledgebase
    ➔ Active Community

    In case of any queries regarding any of the above plans, email us at [email protected] or submit a ticket Here.

    Thanks!
    ██ Softsys Hosting ██ - 9 Years In Business - 24/7 In-House Support - Enterprise DDoS Protection Available!

    Enterprise Dedicated Servers - WHT Exclusive Windows & Linux VPS (US/UK/Singapore) - Failover Ready Cloud VM's

  2. #2
    Join Date
    Apr 2011
    Location
    USA (NYC/CHI/FL)
    Posts
    24
    Looks great SoftSys! Congrats

    What data center are you located in for Chicago? Do you have an IP that we can ping?
    VPSPort | Premium Windows VPS Hosting
    Speed & Reliability | Hyper-V | 100% Uptime SLA
    Enterprise Experience for Everyone

  3. #3
    Join Date
    Feb 2007
    Location
    USA, UK, Singapore
    Posts
    3,325
    Thanks! We have our equipments with SteadFast in Chicago. You can use below details for ping/download test in Chicago:

    Test IP: 208.117.44.4
    Test Download: http://208.117.44.4/100M.bin

    Let me know if you require anything else.
    ██ Softsys Hosting ██ - 9 Years In Business - 24/7 In-House Support - Enterprise DDoS Protection Available!

    Enterprise Dedicated Servers - WHT Exclusive Windows & Linux VPS (US/UK/Singapore) - Failover Ready Cloud VM's

  4. #4
    Join Date
    Jan 2008
    Location
    India
    Posts
    85

  5. #5
    Join Date
    Feb 2007
    Location
    USA, UK, Singapore
    Posts
    3,325
    Quote Originally Posted by IndiaNets View Post
    I have referred my friend and he bought "Silver VPS Plan", and your support is denying to chnage the password.

    Order Number: 4186029296

    Is this the way you guys work?
    Your customer changed the passwords which they do not remember now and disabled our backdoor account as well - hence, there is nothing much that can be done here since your customer does not know the new password that they had setup.
    ██ Softsys Hosting ██ - 9 Years In Business - 24/7 In-House Support - Enterprise DDoS Protection Available!

    Enterprise Dedicated Servers - WHT Exclusive Windows & Linux VPS (US/UK/Singapore) - Failover Ready Cloud VM's

  6. #6
    Join Date
    Jan 2008
    Location
    India
    Posts
    85
    Quote Originally Posted by Softsys Hosting View Post
    Your customer changed the passwords which they do not remember now and disabled our backdoor account as well - hence, there is nothing much that can be done here since your customer does not know the new password that they had setup.
    I have talked to them and they are saying, they did not do it anyway. They have changed it from the your management panel when they were not able to login. Also, they have no idea about the backdoor account.

    It seems, either their VPS was compromized on first day, or someone mistakenly did something from your end? It would be great if you can resolve the issue and reset everything once.
    Last edited by IndiaNets; 07-18-2011 at 09:40 AM. Reason: Spelling

  7. #7
    Join Date
    Feb 2007
    Location
    USA, UK, Singapore
    Posts
    3,325
    When we provisioned the VPS (using our standard template which is used to provision 2000+ VM's), all logins were working perfectly and we do not login to customer's self managed VM unless we're asked to do this. We've been dealing with them on options for this in their ticket and awaiting their confirmation on go ahead with recreation of VM. Will be responding there itself since WHT is not our support desk.

  8. #8
    I will chime in for supporting Softsys Hosting. I used two of their VPS for some testing I was doing. There was never an issue on their end. Their support did a great job.
    My two cents would be that it is just bad to air problems like this in a public forum. It is usually just done to make the host look bad. As Softsys said, use their help desk.
    Again just my two cents.

  9. #9
    Join Date
    Feb 2007
    Location
    USA, UK, Singapore
    Posts
    3,325
    Quote Originally Posted by alert3ff View Post
    I will chime in for supporting Softsys Hosting. I used two of their VPS for some testing I was doing. There was never an issue on their end. Their support did a great job.
    My two cents would be that it is just bad to air problems like this in a public forum. It is usually just done to make the host look bad. As Softsys said, use their help desk.
    Again just my two cents.
    Thanks alert3ff!
    ██ Softsys Hosting ██ - 9 Years In Business - 24/7 In-House Support - Enterprise DDoS Protection Available!

    Enterprise Dedicated Servers - WHT Exclusive Windows & Linux VPS (US/UK/Singapore) - Failover Ready Cloud VM's

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