Results 1 to 14 of 14
  1. #1

    Currently with Fasthosts - looking to get out of there!

    Having had some issues with Fasthosts recently, primarily with the incompetent technical support, I was looking for advice where to move next.

    We require web hosting with the option of having exchange hosting. Any recommendations?

  2. #2
    Could you please explain more clearly what you mean by exchange hosting. I don't get the point.
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  3. #3
    Join Date
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    How do you mean exchange hosting, elaboration might be useful
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  4. #4
    Join Date
    Feb 2011
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    Nick! I feel your pain! I have been trying to solve a clients issue for the last week now. The password reset doesnt work... they dont reply to emails (unless its an automated reply telling me they haven't read my email). Anyone got any email addys that they reply to?!
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  5. #5
    Join Date
    Jan 2010
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    so cal
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    I think the OP means free site transfer. I think...

  6. #6
    Join Date
    Oct 2010
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    30
    With exchange hosting how many mailboxes are you looking for?
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  7. #7
    I'm looking for a provider that can offer hosting with PHP and MySQL for our web site.must also be able to offer a hosted Exchange service as we don't have our own Exchange server here in the office. I thought the term hosted exchange was pretty common?

    Personally, I use a very reliable company for hosting, but they run a Linux Cpanel setup and don't offer a hosted Exchange.

  8. #8
    Join Date
    Feb 2011
    Location
    Bath, England
    Posts
    34
    UK or US based? P.S. let me know if you find an email for FastHosts...
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  9. #9
    Join Date
    Jun 2003
    Location
    Spain
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    4,222
    FastHosts are a complete nightmare! Even trying to change nameservers on a domain becomes a marathon of endurance.

  10. #10
    Join Date
    May 2011
    Location
    Hamburg Germany
    Posts
    18
    What requirements are you looking for? apart from Exchange and in terms of spec etc...?

  11. #11
    Other than exchange we're only hosting a basic site (currently). There isn't a huge source of traffic, it's more of a web presence. It's using PHP and mySQL.

  12. #12
    Join Date
    Jun 2003
    Location
    Spain
    Posts
    4,222
    Take a look at EZPZHosting if you're looking for a UK location.

  13. #13
    Join Date
    Jun 2010
    Location
    Modesto California
    Posts
    6,461
    Nick--

    If you do not mind, can you elaborate a little more regarding why you feel their support is incompetent? I know this thread is about finding a new host, but your insight might also help other people avoid the same mistak.
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  14. #14
    Quote Originally Posted by FernGullyGraphics View Post
    Nick--

    If you do not mind, can you elaborate a little more regarding why you feel their support is incompetent? I know this thread is about finding a new host, but your insight might also help other people avoid the same mistak.
    I had an issue whereby I had an email being duplicated. Every morning our managing director would have his email blocked because the duplicate email was over filling his account over night. I placed a junk mail filter on this particular address but it had no effect.

    I rang technical support to see if i could stop this particular email. What should have taken a couple of minutes to understand, took over 40 minutes. I've since had updated email with the status of the call, the notes didn't reflect what i was saying. When i responded by email, I heard nothing and 48 hours later the call was closed as they'd not heard anything. Yet, when I ring the technical line again, they find the email.

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