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Thread: Hostbill or WHMCS?
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05-16-2011, 02:23 PM #1Temporarily Suspended
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Hostbill or WHMCS?
If you were to select a billing software for web hosting, domain registration and software licenses, what would you choose Hostbill or WHMCS? What would you select and why? I personally tend at the moment to Hostbill because the order forms seem nicer and more modern then in WHMCS, but am open to suggestions.
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05-16-2011, 05:20 PM #2Junior Guru Wannabe
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We've tried both, some months ago, and WHMCS has a lot more addon modules and larger community than Hostbill. I do agree Hostbill has a prettier client-side interface, but I would still recommend WHMCS out of the box.
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05-16-2011, 05:21 PM #3Web Hosting Master
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I have used both and personally have to say WHMCS, it is more user friendly and can be integrated easier into a site
Currently hosting with Big Brain Global Networks
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05-16-2011, 05:34 PM #4Junior Guru
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I have not used Hostbill.
Having said that, I would recommend WHMCS. I use it, and am pretty satisfied with the feature set. I works well out of the box, and it very customizable.
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05-16-2011, 06:18 PM #5Junior Guru Wannabe
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whmcs hands down, there's no alternative
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05-16-2011, 06:26 PM #6Web Template Master
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I'm also impressed with Hostbill's design/UI but I can't fault WHMCS.
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05-16-2011, 06:47 PM #7Temporarily Suspended
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WHMCS is always best. However hostbill is good for tight budget
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05-16-2011, 06:50 PM #8Web Hosting Master
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WHMCS seems the most popular hosting billing software. So it looks more trust/stable according to me.
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05-16-2011, 07:01 PM #9Aspiring Evangelist
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looks like all votes are going to WHMCS and from my experience WHMCS has a great features set good community and good support , never used hostbill though.
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05-16-2011, 07:03 PM #10Elite Webmaster
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+1 for WHMCS, it does everything I need to and more.
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05-16-2011, 07:57 PM #11Web Hosting Master
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+1 for WHMCS for sure
Have been using it for a year and love it.
It's the most popular host billing software with great/large community and support.Web Hosting Business Guide Book - Getting & Managing Your First 1,000 Clients in Web Hosting
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05-16-2011, 09:08 PM #12Disabled
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Host Bill doesn't offer leased licenses anymore. WHMCS still does.
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05-16-2011, 09:16 PM #13Web Hosting Evangelist
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05-16-2011, 09:29 PM #14Web Hosting Master
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Hostbill, not so much the best to when it comes for the use of a "Real Business". However, WHMCS has been around a lot longer and really knows what the user wants.
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05-16-2011, 09:54 PM #15Web Hosting Master
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I've played with Host Bill and it looks pretty nice on the client side. The Admin side is a mess though and that's where WHMCS shines.
I'll vote for WHMCS, can't go wrong with thatNothing here right now.
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05-16-2011, 10:10 PM #16Web Hosting Guru
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I'm currently shopping for one of these two billing and support platforms.
Correct me if I'm wrong, but HostBill has one significant advantage over WHMCS : a live chat feature. WHMCS does seem to offer a $90 live chat addon, but (I can't find a live demo on their website) assuming that's what some of you guys are using in your websites (i.e. clicking it throws the classic, boring chat popup asking for a department, name and email), then HostBill's is clearly, vastly superior. Zopim seems fairly user friendly, however.
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05-16-2011, 10:30 PM #17WHT Addict
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AFAIK, Host Bill as well as with WHMCS . But, Host Bill are newer billing with little facility rather than WHMCS. I ever use Host Bill and contribute on Language Translation. If they have fast in development I think they can running over WHMCS. I like they features. For example : Live Chat.
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05-16-2011, 10:34 PM #18Web Hosting Master
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how about clientexec ? not considering ? =)
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05-16-2011, 10:48 PM #19Junior Guru
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I am used WHMCS, good support
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05-16-2011, 10:52 PM #20Junior Guru Wannabe
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I am using HostBill, and it rocks!
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05-17-2011, 02:42 AM #21Newbie
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WHMCS because it is cleaner and easy to integrate into a site. Also it integrates nicely with other things.
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05-17-2011, 06:10 AM #22Web Hosting Master
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The live chat addon for WHMCS is a fully-featured live chat system thanks to our partnership with StarDevelop (you can find more information on their website). It includes things like geo location, full visitor information, page view tracking, a Windows app in addition to the web-based console, automatic saving of chat logs in the client's account, unlimited operators, file transfer, transfer chats between operators etc. However I'm not sure why a configurable pre-chat survey (name, department, question etc) would be undesirable though?
Due to these huge array of features that aren't available with our competitors we believe the additional charge represents unbeatable value for money.
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05-17-2011, 06:13 AM #23Web Hosting Master
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Personally and no offense, I thought it was a complete waste of money for the Live Chat option, I mean sure it seems nice, it however was not what I was expecting, I had more errors with it than anything else, beyond that it was marginally slow.
Eric and I both tested it out and said we would not be renewing it.
That is my own thoughts on it though.██ l Dedigeeks • Shared • Wordpress • Dedicated • Established 2006
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05-17-2011, 07:16 AM #24Junior Guru Wannabe
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They're both good. However I'd say the admin side of HostBill is slightly harder to use than WHMCS. Having used both (and currently trying to decide myself if I should switch to WHMCS, as I have a licence for both), I can't make my mind up. I've seen in the changelog for the WHMCS 4.5 beta they're coming out with the order forms HostBill has, you may want to consider that.
They're both easy to install as well. You can use Softaculous to install WHMCS. However, if you have root access, you can install a script to install HostBill, and it'll set up everything, forward emails, create the email accounts, and configure the program for you. I personally liked this.
I haven't used the live chat part of HostBillApp, as I use Zopim for this. However, I think with the WHMCS 4.5 version, I'll be switching back to WHMCS... Just because I'm a lot more experienced in WHMCS than HostBill.
Also, to the person who said HostBill is better for someone on a tight budget. HostBill doesn't offer monthly licences anymore, only owned licences. So for someone on a budget, it seems WHMCS on a monthly licence would be best.
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05-17-2011, 07:27 AM #25Disabled
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WHMCS is the best web hosting billing software i have used and i recommend you to go for it. I don't know about the other one you mentioned.
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