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  1. #1
    Join Date
    Apr 2011
    Location
    Wilmington
    Posts
    22

    Hostbill or WHMCS?

    If you were to select a billing software for web hosting, domain registration and software licenses, what would you choose Hostbill or WHMCS? What would you select and why? I personally tend at the moment to Hostbill because the order forms seem nicer and more modern then in WHMCS, but am open to suggestions.

  2. #2
    Join Date
    Mar 2011
    Location
    México
    Posts
    67
    We've tried both, some months ago, and WHMCS has a lot more addon modules and larger community than Hostbill. I do agree Hostbill has a prettier client-side interface, but I would still recommend WHMCS out of the box.
    Web designer, programmer & webmaster for 7+ years
    Hosting my 9 sites in Web hosting México
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  3. #3
    Join Date
    Mar 2008
    Location
    NW Ohio
    Posts
    9,658
    I have used both and personally have to say WHMCS, it is more user friendly and can be integrated easier into a site
    Currently hosting with Big Brain Global Networks

  4. #4
    I have not used Hostbill.
    Having said that, I would recommend WHMCS. I use it, and am pretty satisfied with the feature set. I works well out of the box, and it very customizable.

  5. #5
    Join Date
    Aug 2010
    Posts
    96
    whmcs hands down, there's no alternative
    Curvehost
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  6. #6
    Join Date
    May 2009
    Location
    United Kingdom
    Posts
    1,695
    I'm also impressed with Hostbill's design/UI but I can't fault WHMCS.
    Zomex ~ Templates & services for web hosting resellers since 2009!
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  7. #7
    Join Date
    May 2011
    Location
    N/A
    Posts
    118
    WHMCS is always best. However hostbill is good for tight budget

  8. #8
    WHMCS seems the most popular hosting billing software. So it looks more trust/stable according to me.
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  9. #9
    Join Date
    Oct 2010
    Location
    Iraq
    Posts
    409
    looks like all votes are going to WHMCS and from my experience WHMCS has a great features set good community and good support , never used hostbill though.
    Xsltel OÜ | Fast and Steady Internet services
    cPanel Webhosting | VPS Hosting | Since 2011

  10. #10
    Join Date
    Nov 2008
    Location
    Florida, U.S
    Posts
    1,738
    +1 for WHMCS, it does everything I need to and more.
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  11. #11
    Join Date
    Feb 2010
    Location
    Jakarta
    Posts
    1,098
    +1 for WHMCS for sure
    Have been using it for a year and love it.
    It's the most popular host billing software with great/large community and support.
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  12. #12
    Host Bill doesn't offer leased licenses anymore. WHMCS still does.

  13. #13
    Join Date
    Jan 2011
    Location
    Ohio
    Posts
    467
    Quote Originally Posted by zomex View Post
    I'm also impressed with Hostbill's design/UI but I can't fault WHMCS.

    I'm with the above. I like the Hostbill slider, but I believe WHMCS is coming out with something like that..

  14. #14
    Join Date
    May 2008
    Location
    Melbourne, Australia
    Posts
    10,629
    Hostbill, not so much the best to when it comes for the use of a "Real Business". However, WHMCS has been around a lot longer and really knows what the user wants.
    l Dedigeeks Shared Wordpress Dedicated Established 2006
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  15. #15
    Join Date
    Jul 2007
    Location
    Tech Belt
    Posts
    8,160
    I've played with Host Bill and it looks pretty nice on the client side. The Admin side is a mess though and that's where WHMCS shines.

    I'll vote for WHMCS, can't go wrong with that
    Nothing here right now.

  16. #16
    Join Date
    Apr 2008
    Posts
    334
    I'm currently shopping for one of these two billing and support platforms.

    Correct me if I'm wrong, but HostBill has one significant advantage over WHMCS : a live chat feature. WHMCS does seem to offer a $90 live chat addon, but (I can't find a live demo on their website) assuming that's what some of you guys are using in your websites (i.e. clicking it throws the classic, boring chat popup asking for a department, name and email), then HostBill's is clearly, vastly superior. Zopim seems fairly user friendly, however.

  17. #17
    Join Date
    Jun 2009
    Location
    Indonesia
    Posts
    106
    AFAIK, Host Bill as well as with WHMCS . But, Host Bill are newer billing with little facility rather than WHMCS. I ever use Host Bill and contribute on Language Translation. If they have fast in development I think they can running over WHMCS. I like they features. For example : Live Chat.
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  18. #18
    how about clientexec ? not considering ? =)
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  19. #19
    Join Date
    Aug 2010
    Location
    Indonesia
    Posts
    205
    I am used WHMCS, good support
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  20. #20
    Join Date
    Apr 2010
    Location
    Nepal
    Posts
    40
    I am using HostBill, and it rocks!
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  21. #21
    Join Date
    Jan 2011
    Location
    Massachusetts
    Posts
    12
    WHMCS because it is cleaner and easy to integrate into a site. Also it integrates nicely with other things.

  22. #22
    Join Date
    Jun 2003
    Location
    Sheffield
    Posts
    810
    Quote Originally Posted by WootWoot View Post
    WHMCS does seem to offer a $90 live chat addon, but (I can't find a live demo on their website) assuming that's what some of you guys are using in your websites (i.e. clicking it throws the classic, boring chat popup asking for a department, name and email), then HostBill's is clearly, vastly superior. Zopim seems fairly user friendly, however.
    The live chat addon for WHMCS is a fully-featured live chat system thanks to our partnership with StarDevelop (you can find more information on their website). It includes things like geo location, full visitor information, page view tracking, a Windows app in addition to the web-based console, automatic saving of chat logs in the client's account, unlimited operators, file transfer, transfer chats between operators etc. However I'm not sure why a configurable pre-chat survey (name, department, question etc) would be undesirable though?

    Due to these huge array of features that aren't available with our competitors we believe the additional charge represents unbeatable value for money.
    WHMCS
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  23. #23
    Join Date
    May 2008
    Location
    Melbourne, Australia
    Posts
    10,629
    Quote Originally Posted by chickndip View Post
    The live chat addon for WHMCS is a fully-featured live chat system thanks to our partnership with StarDevelop (you can find more information on their website). It includes things like geo location, full visitor information, page view tracking, a Windows app in addition to the web-based console, automatic saving of chat logs in the client's account, unlimited operators, file transfer, transfer chats between operators etc. However I'm not sure why a configurable pre-chat survey (name, department, question etc) would be undesirable though?

    Due to these huge array of features that aren't available with our competitors we believe the additional charge represents unbeatable value for money.
    Personally and no offense, I thought it was a complete waste of money for the Live Chat option, I mean sure it seems nice, it however was not what I was expecting, I had more errors with it than anything else, beyond that it was marginally slow.

    Eric and I both tested it out and said we would not be renewing it.

    That is my own thoughts on it though.
    l Dedigeeks Shared Wordpress Dedicated Established 2006
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  24. #24
    Join Date
    May 2009
    Posts
    72
    They're both good. However I'd say the admin side of HostBill is slightly harder to use than WHMCS. Having used both (and currently trying to decide myself if I should switch to WHMCS, as I have a licence for both), I can't make my mind up. I've seen in the changelog for the WHMCS 4.5 beta they're coming out with the order forms HostBill has, you may want to consider that.

    They're both easy to install as well. You can use Softaculous to install WHMCS. However, if you have root access, you can install a script to install HostBill, and it'll set up everything, forward emails, create the email accounts, and configure the program for you. I personally liked this.

    I haven't used the live chat part of HostBillApp, as I use Zopim for this. However, I think with the WHMCS 4.5 version, I'll be switching back to WHMCS... Just because I'm a lot more experienced in WHMCS than HostBill.

    Also, to the person who said HostBill is better for someone on a tight budget. HostBill doesn't offer monthly licences anymore, only owned licences. So for someone on a budget, it seems WHMCS on a monthly licence would be best.

  25. #25
    Join Date
    Jul 2006
    Location
    Hyderabad
    Posts
    458
    WHMCS is the best web hosting billing software i have used and i recommend you to go for it. I don't know about the other one you mentioned.

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