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  1. #1

    Site download due to too many connections

    On somebody's suggestion I used one sitemap generator for my live site containing more than 12000 pages.
    When it reached 1000 or so pages, my Shared Hosting provider downed my site with "Server: too many connections".
    It's been 2 hours my all sites are down.
    I've also created a ticket but till now no response.

    I want to ask:
    1) For how long shared hosting providers disable the account due to this?
    2) Can somebody can easily disable my account by using such sitemap generator?
    3) Will any such blockage come in VPS accounts?

    Thanks

  2. #2
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    Too many connections sounds like a MySQL error, rather then a web server error, tbh.
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  3. #3
    I've just now received the ticket response. It's a mysql issue they are looking into it.

    But before this while I was using the sitemap generator, after 1000 urls the web server started sending 406 response for all page requests.
    Can this happen in Shared hosting due to using sitemap generator?

  4. #4
    Join Date
    May 2011
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    Hosting more than 12k pages on a shared hosting account? I would have at least upgraded to a VPS long time ago...And I am surprised your host still allows this....

  5. #5
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    Quote Originally Posted by 96mb View Post
    Hosting more than 12k pages on a shared hosting account? I would have at least upgraded to a VPS long time ago...And I am surprised your host still allows this....
    That is quite alot of pages, indeed. But it sounds like a poorly coded script perhaps.
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  6. #6
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    Probably you are overloading the shared server on where you are hosted. To index 12000 pages can be a very intensive task
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  7. #7
    This is probably an automated error given due to your site over loading the server - You won't get these types of errors on a VPS given the fact the VPS is setup correctly.

  8. #8
    You may also want to ask your hosting provider how many mySQL connections they provide.

    Then see if this number of connections is suitable for your needs. Different providers will allow for more or less mySQL connections.
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  9. #9
    Quote Originally Posted by HostLeet View Post
    That is quite alot of pages, indeed. But it sounds like a poorly coded script perhaps.
    Yes it's getting 2000+ visitors/8000 page views daily and total bandwidth of < 1.5 GB/day. I think my provider will provide upto 5 GB/day. Moreover it's a downloading document site.

    By the way the exact error was: "Web server: Too many connections". Is it related to Mysql?

  10. #10
    Join Date
    Apr 2011
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    What you need now is to move to a VPS. Also, I never encountered any error using Sitemap Generator.

  11. #11
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    I would suggest a small dedicated server. Ive seen a datacenter or 2 in the past take down a vps due to excess cpu usage.
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  12. #12
    Join Date
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    Quote Originally Posted by JixHost View Post
    I would suggest a small dedicated server. Ive seen a datacenter or 2 in the past take down a vps due to excess cpu usage.
    Very good point. Our VPS customers are allotted not only bandwidth and disk space, but resource limits as well. They are made aware of CPU & RAM limitations. Most clients do not run into issues with this however.
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  13. #13
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    What sort of back-end is your site based on? If this is a dynamic site (PHP/MySQL for instance) it is definitely possible that you are creating a high load on the system. If your pages do not change very often, you should definitely look into implementing caching (i.e. converting pages into static HTML files). This will reduce load considerably and likely minimize the chances of receiving the "too many connections" error. Based on your error description it is not entirely clear whether this is some sort of limitation the host has placed in their web server configuration (limiting individual accounts on concurrent connections), or in fact a MySQL database limit. Some hosts are strict on concurrent connections for MySQL databases (I've seen as low as 10-15), while others are a lot more flexible, so this is definitely something you should check into. The fact that you have a lot of pages alone is not a huge problem, as long as you have a properly optimized site.
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