Don't go with them. They have lost all the data from the VPS and now are refusing to refund and invoking fake high usage
Here are the profs
"Dear intelliServe Customer,
You may have noticed that some of our Moldova servers and also our corporate website,
Have been offline for the past day.
The issue first occured at approx 7.25pm, GMT on the 11th May 2011,
Initially one of our DNS servers malfunctioned, disabling usage of our site and also 3 of our servers.
After we initiated an emergency reboot, around half of our physical servers failed to start.
We then began working alongside our datacentre in an attempt to get these servers back online,
Approximately 3 hours after the initial outage we managed to get the physical servers back online.
Unfortunately upon inspection we've found that these servers have suffered huge data loss,
This has also expanded to our backup servers, which are part of the same server cluster.
Due to this we regret to inform you that any data stored on the servers at that time has suffered loss.
This will include VPS accounts, Reseller Accounts, and Shared Hosting accounts.
At intelliServe we understand the implications this loss may cause,
Although this was out of our control, we wish to amend and compensate for this loss.
We have now implemented remote R1Soft Backups service-wide, so that this huge loss of data cannot possibly happen again. All intelliServe clients who suffered loss due to this error are now entitled to free upgrades on the package they were previously on.
If you do wish to return to intelliServe, all you need to do is register and order the package you desire, registering with the email address stored previously, your invoice for this billing month will be marked as paid, we then ask that you submit a ticket to us detailing the upgrade you genuinely need, which we'll add onto your account for free, not including paid licence control panels.
I must remind you that your individual custom is very highly valued,
We respect you as a client, which is why we want to make up for this failure on our part.
As mentioned, systems are now in place to ensure this cannot be repeated."
And the refund excuses
5/13/2011 06:29 PDT - Buyer: Sorry you lost my data I can't trust you anymore so please refund me
5/12/2011 19:05 PDT - Seller: Service has been restored, We've emailed you offering to reset the billing date to today, with no further payment needed this month.Also included free upgrade on VPS
We started monitoring after the downtime, since then we've kept 100% uptime and intend to carry that on, it's a monitor for our sake more than yours.
Post in as many forums as you like, it won't affect our business, if anything you're making the intelliServe brand stand out more, so thank you for the advertising. Just bear in mind Paypal will be issued with the links of these threads, I can guarantee they won't like it.