Glad to see you're happy with our services! The CPU limit is just a 'soft limit', so to speak. We understand as your site grows that hitting this limit may happen here and there, that isn't too big of a deal as we usually have way more than enough resource overhead to accommodate spikes in usage. Being on the Cloud allows us to simply scale the resources to our Shared server as needed, or in some cases we'll just simply deploy a new host node or a new Shared VM if it'll make things simpler.
Yeah, we had a couple reports of internal server errors in our portal area, so we went ahead and transfered our site/portal area onto a new server outside of our current network and did a few minor things. Although perhaps it's just me, but it does appear that our main site is loading a slower now, so it's something we're trying to get resolved.
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Good to hear that Surmounted is keeping their clients happy.
It would be great to hear back from you in a few months to see how things are going.
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