I needed a dedicated server to do my development and hosting on. After looking all over the net for a good price on a decent box, I found Joe's Datacenter. Despite the look of their website, they're a professional group.
I've been with Joe's Datacenter going on one month. So, here's my review.
Due to the nature of their operation, initial ticket response is almost instant. But depending on the issue, it may take a few hours to get resolved. Though, I may be wrong... I only had one 911 ticket. Which was a hardware failure. It took 7 hours for the box to be fixed. I would guess this is a great time-frame considering the situation. I also got 2 free gigs of ram for the trouble.
The technicians that interact with clients are awesome people. They're polite, very helpful and knowledgable. They really do make sure you feel important, and your issues are of high priority.
As expected with the awesome prices they have available, the hardware is quite old. Though, I have to say, I'm still pleased with the results. I ordered a $50 dual processor box, and got 4 xeon processors with an initial 2 gigs. I didn't say anything to them thinking it may have been a mistake... lol But hey, I see this as an awesome plus.
Providers: Cogent & Hurricane Electric
This is the only part that I'm not pleased with, and was forced to leave over... I don't have a lot of experience with a lot of carriers, but I found out in this venture that Cogent/Hurricane Electric are not all that great.
Do not try to host any type of streaming services. Our Teamspeak 3 server was having regular mass disconnects, and huge lag spikes throughout the month. I contacted them regarding the network issues. They said that their network was being attacked, and that they where working to resolve the issue.
Our website on the other hand, did great. It was fast, and very seldom had any slow-downs.
The 100mb port on our box was great. we where able to regularly hit 30+Mb/s.
Kansas City, Missouri
If you guys have any other questions, I'll be glad to answer them.
It's a possibility, but I think the processors that came with the box where pre-HT technology (not sure). I'm a nub at identifying hardware remotely, so not sure.
The /proc/cpuinfo command gives model name: Intel(R) Xeon(TM) CPU 3.00GHz. So, I'm not sure lol. I was going to edit the original post to add that stipulation in it... but, can't edit after 15mins lol.
I have been using Joe's Datacenter for about 3 or 4 months now and I am pretty pleased with the service. Tickets were always answered very quickly. I had a hard drive fail once and it was replaced quickly. Although they forgot to remove the failed one from the RAID array, which took longer.
Never had any problems with the network.
My only complaint is the ancient hardware they use, but I suppose that is budget hosting for ya.
I did however move over to DataShack this weekend, and I am kinda second guessing my decision. I'll have to see how this goes as I am a firm believer in biggest bang for your buck.